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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

EzContacts are good but they did say a lie. They told me that my contact brand was sold out and now I’m getting my order of contacts shipped to my house.
Helpful Report
Posted 1 year ago
Purchasing and delivery was seamless. Received tracking updates. Delivery packaging was excellent with original Oakley container inside. Cost ($149) was only $20 more than an Oakley knockoff I first purchased. I recommend EZContacts to anyone purchasing Eyewear.
Helpful Report
Posted 1 year ago
I had an excellent experience with EZContacts! Their prices are unbeatable, making it easy to find quality products without spending a fortune. My order shipped out right away, literally the day after I placed it. The customer service team was incredibly helpful while I was placing my order, guiding me through the process and ensuring I got exactly what I needed. This is my 3rd order and I have recommended EZContacts to my family, and they’ve ordered from here as well—and loved it just as much! I can’t recommend EZContacts enough for anyone looking for affordable prices and fantastic service. I’m happy to be a repeat customer!
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Posted 1 year ago
terrible site design. improve re order one click2 and why do you make me put in stars. I just want to tell you not wreck your rating
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Posted 1 year ago
Good
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Posted 1 year ago
Spoke with Hindy. She was very patient and helpful. I still don’t like that your order has to exactly match your prescription, but that isn’t a flaw in EZContacts end.
Helpful Report
Posted 1 year ago
I ordered my contacts on October 14, 2024 and it is now October 31, 2024 and have not received them yet. My status was processing forever and now receive email that they are being shipped but tracking shows them still at warehouse. I just checked my order which states fully shipped. I have sent messages through there system and not had any communication. Te contacts better be at home.
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Posted 1 year ago
E Z
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Posted 1 year ago
Multiple delays and no delivery of product. No communication from support staff after multiple calls and multiple emails. I was finally informed that the original product that I ordered was not available. What was even More frustrating ….. I continued to be inundated with new sales pitches.( even though the product I originally ordered was not delivered..
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Posted 1 year ago
They are cheaper than almost every other site and they are quick as well!
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Posted 1 year ago
I ordered something over 2 weeks ago and it hasn’t even processed yet. No communication regarding order status whatsoever
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Posted 1 year ago
Ordered on Monday with Express shipping. Thursday get a shipping notification but FedEx hasn’t received the package. Don’t order from here if need your contacts quickly.
Helpful Report
Posted 1 year ago
Very disappointed with my last order from here. Apparently, the company was closed for a week for a religious holiday. I placed an order during this time not knowing due to lack of communication. Took my money right away and here I sit 12 days later still no contacts. Will not order from here again.
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Posted 1 year ago
Convenient, reliable and affordable.
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Posted 1 year ago
Great company with quality products
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Posted 1 year ago
Prices are great but the shipping takes forever.
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Posted 1 year ago
Terrible company to buy products. I ordered a pair of sunglasses with a 3-5 days delivery on October 20th. To this date (10/30), my glasses are still being delivered. Do NOT order anything from them.
Helpful Report
Posted 1 year ago
I haven’t gotten my order yet and it’s been a number of weeks. Very little detail on why the delay. I would’ve gotten it faster if I just ordered from Oakley. Still not sure if this is a legit site.
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Posted 1 year ago
Hi there, We sincerely apologize for the delay in receiving your order. We understand how frustrating this can be. Your order has shipped and is now in transit, and you should receive it soon. We want to assure you that we are 100% authentic and committed to providing quality products sourced directly from the manufacturer. Thank you for your patience, and if you have any further questions or concerns, please don’t hesitate to reach out.
Posted 1 year ago
Paid extra for fast shipping, shipping 3 days was good and on time. They didn't inform you when they have a holiday delay extension. But the price on my contact lenses were more affordable on here. Contacts arrived and half of them were open and the other half aren't. I never had this problem before and this is the first.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We’re glad to hear you found our prices affordable, but we’re truly sorry to learn about the issues you experienced with your order. We’d like to look into this matter further, especially regarding the open contacts. Please reach out to us directly at help@ezcontacts.com, and we’ll ensure this is addressed promptly. Your satisfaction is important to us, and we appreciate your understanding.
Posted 1 year ago
It was easy to place my order for frames. I wish there was a way of saying lower the bifocal line a few mm so I can order lens too.
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews