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EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Well customer service is the worst if you ever have a problem don't expect for it to be resolves been almost now 3 weeks since ordered glasses and now they are shipping I do not know if they will come but we will see but I was on hold with customer service for 4 hours one day and no one ever helped me so I hung up because 4 hours is ridiculous and I called the next day and waited 3 hours on hold still no answer so I think they have the absolute worst service in history I do not know if I would recommend it because I still have not gotten the glasses I hope the glasses come out nice at least I have waited this long.
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Posted 1 year ago
I paid rush delivery fee for this item to be delivered prior to my wedding. The item shipped a week after the promised delivery date, and waiting on an eta when it will actually arrive. Regardless, arrived after my wedding. Pretty disappointed
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Posted 1 year ago
Price is the only reason it’s getting three stars. I ordered these on the 18th and paid $8.95 for 3-5 day shipping. My order didn’t get shipped until the 27th and I didn’t receive until the 31st. Never heard back from customer support when I emailed them about it. Just wasn’t all that impressed other than price
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Posted 1 year ago
Shipping is Free but takes too long compared to other vendors.
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Posted 1 year ago
Fast delivery easy ordering i get all my contacts from here now
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Posted 1 year ago
They shipped my contacts after 2 weeks and after I said to cancel the order. Then after they return from “vacation” it took them 3 days to ship out my contacts even though their website states will ship in 1-2 business days.
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Posted 1 year ago
Definitely amazing prices, I previusly researched prices from different stores and EZcontacts has the best prices. Easy to navigate and checkout fast and easy! I am so happy I found EZContacts; since I love sunglasses now I will become number one customer and will be able to start my collection with the most quality brand sunglasses and affordable prices!! That is a win win!
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Posted 1 year ago
The price is cheapest for online contacts and the shipping is quick. The site is easy to use. Will definitely reorder from them again.
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Posted 1 year ago
Continued promotion of products that are not available
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Posted 1 year ago
I have bought frames from here before and they withstood the test and looked beautiful. Haven’t received just ordered frames yet but expect the same service and value as before. Prices are great!
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Posted 1 year ago
Very easy order Process & fast shipping too. Thank you.
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Posted 1 year ago
Ordered contact lenses and only received updated shipping information after I inquired, a week after purchase. I ordered these based on shipping times so I could have them before I leave town. That wine be happening, and I won’t be ordering from this company again.
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Posted 1 year ago
I’m giving 3 stars due to the slow shipping. I’ve used 1800 contacts in the past and I received my order quickly.
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Posted 1 year ago
Don't use this company to order glasses. I ordered glasses on Oct 10, 2024. I paid for expidited shipping, the glasses were not shipped (with DHL) until Nov 1, 2024. EZ Contacts never told me they would be closed for 3 weeks due to a Chinese Holiday that shut down their facility in China for over 2 weeks ! Incredible .
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Posted 1 year ago
I’ve been using EZ contacts for 2 years. Originally it was great, easy and quick. I’m not sure what has been happening in the last 6-9 months but delivery is obnoxiously long. I’ve even paid for rush shipping (I think it was $20) and it still took 2 weeks. I recently ordered on October 20, today is November 1 and the order hasn’t even been shipped. In today’s world that is just unacceptable, I could order for the same price from my eye doctor and it would be faster. Hopefully they get it sorted out or the benefit of using them will cause people to leave.
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Posted 1 year ago
It takes too long to receive the order, yet payment is pulled immediately. There is no communication or tracking as to whether the order is lost or not. I am still waiting on my contacts to arrive. It has been over two weeks.
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Posted 1 year ago
The discount code I was given doesnt work and couldnt get in touch with anyone to help me
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Posted 1 year ago
Great price great product and great platform
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Posted 1 year ago
It’s been about 18 days and my order still haven’t showed any progress in shopping, still waiting for pickup.. disappointing considering I ordered a years worth of contacts and was hoping to revive them before my trial ones from the eye dr needed to be replaced like it said when I ordered them but even though I should have gotten them by now they still haven’t even sent them out.. a years worth of contacts aren’t cheap either…
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Posted 1 year ago
It took 10 days for ex contacts to ship my order, and waited until then to take payment. I had no idea it was going to take that long and would have appreciated knowing. I assumed they had shipped in a reasonable amount of time, so I thought they had already taken payment. I spent the money in my account and then overstated when they finally collected the payment. Huge pain in the butt. Very frustrating experience.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,720 reviews