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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Haven’t received my order”
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
“I have used EZ contacts for years now. Very convenient, prices are super reasonable, customer service is amazing. Everything about this contacts and glasses online site is amazing. I am so glad to have found them. They are better than any other online site.”
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Posted 2 years ago
“Easy to order and less expensive than ordering through my eye doctor!”
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Posted 2 years ago
“The quality of the glasses and lenses are about as good as you’ll get from this type of service. Obviously fig isn’t perfect when you order this way. Disappointed to have not received the case associated with the brand I ordered.”
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Posted 2 years ago
“My sunglasses came packaged really nicely and even got a gift from Ez Contacts for a spray to keep my sunglasses clean. They had the best price for my favorite RayBans and the delivery was quick! Very satisfied with the whole transaction!”
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Posted 2 years ago
“Pricing legit and easy to just order without crazy negotiating like other sites. Website very simple and free shipping a big plus.”
Helpful Report
Posted 2 years ago
“why has the price gone up so much?”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback regarding the cost of your recent purchase. We understand that good pricing is important, and we appreciate you bringing this to our attention. We have a convenient price match policy and our EZPoints loyalty program, which allows you to accumulate points for further savings with every purchase. You can find more information about these programs on our website. We hope this information clarifies our commitment to value and encourages you to consider future purchases with us. Should you have any further questions or feedback, please don't hesitate to contact us.
Posted 2 years ago
“I can’t believe I was about to pay over 200$ for an eye exam just to order the same contacts I always do. EZContacts took care of it for free and gave me a great price on contacts.”
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Posted 2 years ago
“Bad experience.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
“Excelente servicio”
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Posted 2 years ago
“gracias, tardaron mucho para el envio pero gracias !”
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Posted 2 years ago
“I absolutely love my glasses and the ease of buying them. I will definitely be purchasing from EZContacts again.”
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Posted 2 years ago
“Always excellent customer service. Fast shipping. Recommend.”
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Posted 2 years ago
“Thanks your a big help”
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Posted 2 years ago
“Took a month for the glasses to be shipped and for 3 weeks no one had let me know the there is a delay, it’s my second order with a delay and no heads up, I won’t order again from this company. Thank you”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We sincerely apologize for the delay with your order and understand your frustration of paying for a product and expecting it to come in a certain time frame. We can assure you this is not the level of service we strive to provide our customers, and we are currently implementing better and more effective systems to ship out our products in a timely manner, as well as updating our website to reflect more accurate shipping times. ​You can be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. ​Please let us know if there is anything we can do to further assist you by emailing us at help@ezcontacts.com. ​​We appreciate your business with us and wish you a wonderful day ahead!
Posted 2 years ago
“Best prices. They don't charge crazy processing fees -- beware of prices quoted by other online retailers they are very deceptive -- the prices appear to be very low until you get to the checkout cart and you see huge processing fees. EZcontacts has my prescription on file, and it took 2 minutes to place my order.”
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Posted 2 years ago
“Both Fernando who processed my order and Naomi who I spoke with after were great”
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Posted 2 years ago
“Hard to review this product becaue it has been 2 weeks since it was ordered and I just got a notification with a tracking number.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We understand your frustration about receiving a survey before your order has arrived. Our review requests are sent out automatically based on order placement, but we apologize for any inconvenience this may cause, and you're welcome to wait until you've received your order before sharing your thoughts. In the meantime, if you have any questions about your order or its status, please don't hesitate to contact us. We'll be happy to assist you!
Posted 2 years ago
“Fair price, no hassle, fast shipping and exactly what I ordered. What more could a person ask for?”
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Posted 2 years ago
“When I read that it would only be 3-5 days to receive my daughters contacts, I was grateful because she neglected to tell me she was running low. After not receiving them and the website was stuck on preparing to ship, I emailed. I was emailed and told that the contacts were ordered through the manufacturer (this is 8 business days later) and they would be received in a few days. I did receive the contacts this past Tuesday. The 2 emails I received were very nice, but felt very copy and paste. On the website, it says in the frequently asked questions, contacts are shipped 1-2 business days after order and if there were going to be a delayed the customer would be notified. The ordering process, the website were very easy to navigate. The time delayed was my issue.”
Helpful Report
Posted 2 years ago
Hi there, Thank you so much for providing feedback. We regret to hear that you experienced a delay and sincerely apologize for the discrepancy in communication with our customer service and the delay in your order due to stock issues. Your business is very important to us and we can assure you that we are currently implementing better and more effective systems to ship out our products in a timely manner, as well as updating our website to reflect more accurate shipping times. ​ You can be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. ​Please let us know if there is anything we can do to further assist you by emailing us at help@ezcontacts.com. ​​ We appreciate your business with us and wish you a wonderful day ahead!
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews