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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great contacts at the best price and Exceptional customer service regarding insurance benefit submission.
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Posted 1 year ago
Cannot get a person on the phone. Only order online. No help.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We're truly sorry you haven't been able to reach us by phone due to the high call volume we've been experiencing lately. We can assure you that we're actively working to improve our response times, but in the meantime, you can also reach us quickly via email at help@ezcontacts.com. We'll be happy to assist you from there as well! We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Posted 1 year ago
Nice website
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Posted 1 year ago
I'm not real happy with EZContacts. I placed my order and after a week the status of my order was still "in progress". I had to call your help line to find out the contacts I ordered were on back order. It would be nice if you could update the order somehow to indicate the contacts are on back order.
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
no one tells the truth!!!! on the phone they tell you one thing, then on the chat tell you another. lies,lies,lies!!
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
This was the 3rd online contacts spot I tried. The previous 2 gave one "promotional price" and then added "processing fees" of $40 and $58 at the last minute in the ordering process. EZContacts was straightforward and the quoted price was the end price. Very refreshing, thank you.
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Posted 1 year ago
Great the process was quick, I had no issues with them contacting my Dr and verifying my prescription on my contacts. They were able to get my contacts in and my order is getting shipped to my house soon within less than a week.
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Posted 1 year ago
Loving it so far it’s so easy to use
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Posted 1 year ago
Slow in sending out orders
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Posted 1 year ago
Easy to order
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Posted 1 year ago
EZ indeed.
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Posted 1 year ago
Easy ordering process. Communication could be improved after ordering, as my order was "in processing" for over a week with no updates. Shipping was prompt and order was fulfilled properly and completely.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback! We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction. Please don't hesitate to reach out to us at any time should you have any further questions or issues.
Posted 1 year ago
Took a little longer than expected, but kept me updated thru the process. Frames were exactly what I wanted and I was very happy to get them. I had a very good experience and would use them again.
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Posted 1 year ago
Fácil encontré lo que necesitaba
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Posted 1 year ago
Great service! The fit is really good...very comfortable. Love the color. Pure Hazel is an awesome color. Thanks.
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Posted 1 year ago
Great site - always buy my contacts through them for years
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Posted 1 year ago
Frames arrived cracked,shipping box was not damaged. Looks, like the frames cracked when the lenses were installed, bad cut, bad quality control. Called customer care, only to be left on calling-cue for a long time, i left callback number and nothing. Im returning product, I guess i should be thankfull that after 3 1/2 of waiting for my new glasses and 7 days to process a return, I am only paying $9 return shipping for a terrible experience. I DO NOT recommend this guys.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Really appreciate your service, hopefully I will be able to order from you again
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Posted 1 year ago
Firstly the price for contacts is great. Secondly I had a minor issue in that I probably ordered the same items twice. When informed they immediately issued a credit to my account. Excellent company.
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Posted 1 year ago
I really appreciate the sale price. It made it super helpful for me and ultimately got me to order from here instead.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews