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EZContacts Reviews

4.0 Rating 22,715 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I really appreciate the sale price. It made it super helpful for me and ultimately got me to order from here instead.
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Posted 1 year ago
Great prince feels great
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Posted 1 year ago
competitive price and efficient service quality
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Posted 1 year ago
I placed my first order and everything was perfect and extremely fast and the product is amazing and you can’t beat the price sow i will keep buying just a great site
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Posted 1 year ago
EZContacts has the best prices and many items from which to choose. An excellent company.
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Posted 1 year ago
May may order easy to get my contacts at home
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Posted 1 year ago
I have been ordering my contacts from EZ contacts for a long time, they are the best!! Wonderful service.
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Posted 1 year ago
I placed my order a month ago and it still hasn’t shipped.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
The software used was user-friendly and exact. Thanks for great experience.
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Posted 1 year ago
Great Customer Service with speedy response and quick delivery, this was to good package all wrapped in one. Thanks Etty K CP
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Posted 1 year ago
Quick shipp
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Posted 1 year ago
Easy ordering replacement contacts - uploaded prescription and away I went!
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Posted 1 year ago
Very beutiful love it😍
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Posted 1 year ago
Price exorbitantly high! It doesn't give the option to cancel order which I tried 5 minutes after placing it, so I had to chose RETURN although it hasn't shipped!!!! Truly crazy crazy unaccommodating. Now I have to wait to arrove and pay 10 bucks to ship back! We are talking about a $50 difference from other identical glasses.
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Posted 1 year ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 1 year ago
Once you get your prescription from your doctor and upload it, it couldn't be easier!
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Posted 1 year ago
Easy ordering system. Like the tracking link. Good solid company to buy from
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Posted 1 year ago
I got the best price and quick shipping, with updates on my order status throughout the process. I highly recommend EZ Contacts.
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Posted 1 year ago
All good so far
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Posted 1 year ago
Fast delivery once shipped; good communication on reason for delay. Authentic Persol for the best price. Prescription lenses were also very good.
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Posted 1 year ago
I would rather give a 1/2 a star. It took almost a month for my contact lenses to arrive. After several emails as the status. Would get a response back that it will ship soon, which was a lie. Had to email and request for expedited shipping which they agreed to but then again didn’t do. The company is so unprofessional they mailed my order with a FedEx plastic packaging inside out. Just BAD business. I will report them to BBB so others are aware.
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Posted 1 year ago
Thank you for reaching out and providing feedback. We sincerely apologize for the unacceptable delay and inconvenience you experienced with your recent contact lens order. We understand how frustrating it must have been to receive conflicting information about the shipping status and to have your order arrive in damaged packaging. We take customer satisfaction very seriously and are committed to improving our processes to ensure this does not happen again. We appreciate your feedback and will use it as an opportunity to enhance our services. We value your business and hope to restore your trust in our company.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,715 reviews