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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Easy ordering process. Communication could be improved after ordering, as my order was "in processing" for over a week with no updates. Shipping was prompt and order was fulfilled properly and completely.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback! We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction. Please don't hesitate to reach out to us at any time should you have any further questions or issues.
Posted 2 years ago
“Took a little longer than expected, but kept me updated thru the process. Frames were exactly what I wanted and I was very happy to get them. I had a very good experience and would use them again.”
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Posted 2 years ago
“Fácil encontré lo que necesitaba”
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Posted 2 years ago
“Great service! The fit is really good...very comfortable. Love the color. Pure Hazel is an awesome color. Thanks.”
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Posted 2 years ago
“Great site - always buy my contacts through them for years”
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Posted 2 years ago
“Frames arrived cracked,shipping box was not damaged. Looks, like the frames cracked when the lenses were installed, bad cut, bad quality control. Called customer care, only to be left on calling-cue for a long time, i left callback number and nothing. Im returning product, I guess i should be thankfull that after 3 1/2 of waiting for my new glasses and 7 days to process a return, I am only paying $9 return shipping for a terrible experience. I DO NOT recommend this guys.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
“Really appreciate your service, hopefully I will be able to order from you again”
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Posted 2 years ago
“Firstly the price for contacts is great. Secondly I had a minor issue in that I probably ordered the same items twice. When informed they immediately issued a credit to my account. Excellent company.”
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Posted 2 years ago
“I really appreciate the sale price. It made it super helpful for me and ultimately got me to order from here instead.”
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Posted 2 years ago
“Great prince feels great”
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Posted 2 years ago
“competitive price and efficient service quality”
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Posted 2 years ago
“I placed my first order and everything was perfect and extremely fast and the product is amazing and you can’t beat the price sow i will keep buying just a great site”
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Posted 2 years ago
“EZContacts has the best prices and many items from which to choose. An excellent company.”
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Posted 2 years ago
“May may order easy to get my contacts at home”
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Posted 2 years ago
“I have been ordering my contacts from EZ contacts for a long time, they are the best!! Wonderful service.”
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Posted 2 years ago
“I placed my order a month ago and it still hasn’t shipped.”
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
“The software used was user-friendly and exact. Thanks for great experience.”
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Posted 2 years ago
“Great Customer Service with speedy response and quick delivery, this was to good package all wrapped in one. Thanks Etty K CP”
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Posted 2 years ago
“Quick shipp”
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Posted 2 years ago
“Easy ordering replacement contacts - uploaded prescription and away I went!”
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews