Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“A little pricer than a previous vendor that I was using before, but at least through this vendor they ship out relatively quickly.”
Helpful Report
Posted 2 years ago
“So simple, very low prices, and the pricing is what it says on the website. I went to so many other sites that show a low price then add on a surcharge that is crazy expensive. EZcontacts does it right!”
Helpful Report
Posted 2 years ago
“Everything is great so far thanks to a wonderful representative Rivka from EZCONTACTS. She has handled my order just amazingly. She answered all my questions very well. I can't wait to receive the contact lenses.”
Helpful Report
Posted 2 years ago
“I placed two orders on 4/28. As of 5/10 one of the orders just received a tracking number but has not yet shipped and the second order still shows as being processed with no shipping information yet. This is taking way too long to process and ship my orders.”
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
“Notified that the frame maker is experiencing problems and they won't be available until mid May. So the jury is still out for a review.”
Helpful Report
Posted 2 years ago
“They were so attentive and helpful! I am so appreciative of their support team!”
Helpful Report
Posted 2 years ago
“wrong prescription number”
Helpful Report
Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
“Defective ordering system and Bad customer service. First it takes at least an hour to talk to someone and then they do not help you.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
“Just received shipping confirmation”
Helpful Report
Posted 2 years ago
“I do market research for a living, particularly post-purchase surveys. This should not be a forced response. And if you are going to force a response, give a prompt that says "if you don't have anything to add, please write N/A." But the service and price of my item were fine.”
Helpful Report
Posted 2 years ago
“Great prices and service. When I emailed them on order status, the response was quick. This will be my go to place for contacts going forward.”
Helpful Report
Posted 2 years ago
“Normally, the service is great. Customer service has been good. I don’t like the fact that we haven’t been able to get in contact with customer service on the phone, but the email response has been very quick, which is good and I also am really disappointed in the fact that I ordered contacts on April 17 and, which was a Thursday and that Monday you guys were closed for like two weeks and didn’t inform anybody and now I’m on the verge of almost being out of contacts and hoping that the ones that I ordered get here in time than that normally everything is great”
Helpful Report
Posted 2 years ago
“The orering process was easy - pricing was good - looking forward to receiving my order!”
Helpful Report
Posted 2 years ago
“Best prices, nice CS.”
Helpful Report
Posted 2 years ago
“I was skeptical at first because of the reviews I was seeing. I ordered these glasses for my son. And he is very happy with them. And I am very happy that the prescription was correct and the fit was perfect. It did take a month to receive them and we are okay with that. Thank you!”
Helpful Report
Posted 2 years ago
“Great customer service!”
Helpful Report
Posted 2 years ago
“Great price. Easy to order”
Helpful Report
Posted 2 years ago
“First time using EZcontacts and I was shocked how quickly the items I ordered were shipped. Within a couple of hours of ordering them, I received an email notification that they were shipped. The website was easy to use. Very intuitive and check out was a breeze.”
Helpful Report
Posted 2 years ago
“It was easy”
Helpful Report
Posted 2 years ago
“Good site for contacts but I can’t ever get anyone on the phone.”
Helpful Report
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews