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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Affordable and easy
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Posted 1 year ago
On the money
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Posted 1 year ago
Great, quick service!
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Posted 1 year ago
Love the ordering online simplicity
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Posted 1 year ago
grateful for the help with my computer confusion. my order is on the way! :-)
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Posted 1 year ago
very easy and fast shpping
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Posted 1 year ago
Nice to have a free shipping option, another site wanted $35 to ship (to Hawaii). My glasses arrived a day early and in fine shape.
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Posted 1 year ago
Immediately after placing my order I received an email for "10% off my first order". This should be applied to my actual first order instead of not applying until my 2nd order. I should receive a credit of an additional 10% off on my card in honor of this discount.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the inconvenience caused by the issue you described regarding the "10% off my first order" email. We understand how frustrating it can be to expect a discount on your initial purchase and have it only apply to the second order. We will be looking into this to ensure that it doesn't happen again. In the meantime, we'll be glad to apply the discount to your order. Please email us at help@ezcontacts.com and we'll be glad to assist you in doing so. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
I have placed my order 10 days ago and it still has not been shipped.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that it was placed on June 9th and shipped on June 19th. Our website states that these frames have a 7-10 business day processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 1 year ago
amazing! fast, the most affordable, and easy!
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Posted 1 year ago
I ordered my gasses on 6/6 since ordering I received 3 emails about my order. The first was an order confirmation, the second was an order delay communication just saying they are still working on it with no ETA, the third was a request for a review. I still don’t have my order and have not received communication that it has shipped. Getting the request for the review made me log in to see the status of my order and it appears it may be finally shipping today… 6/19 at least a shipping label has been created.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Although the prescription was done very well and frames were good, the fitting on frames was for someone with a watermelon head. I can't move my head without the glasses flying off. Now have to go to eye store and see if they can bend the frames to fit.
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Posted 1 year ago
Hi there, Thank you for your review. We apologize that your new glasses feel too large. It might be that you accidentally selected a bigger size than you need. If you would like, you can return the glasses to exchange them for a smaller size. Please email us at help@ezcontacts.com and we'll be glad to assist you in doing so. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Easy to order
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Posted 1 year ago
Kjjujnnnnnnn
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Posted 1 year ago
I like the products. However the fact that you can not reach someone on the phone in customer service all day long is unacceptable. A recording comes in anytime you call saying a high call volume. Really when you first open a minute later this is said. Not good business. It comes off as though your customers aren’t important. Fix it!!!
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We're truly sorry you haven't been able to reach us by phone due to the high call volume we've been experiencing lately. We can assure you that we're actively working to improve our response times, but in the meantime, you can also reach us quickly via email at help@ezcontacts.com. We'll be happy to assist you from there as well! We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Posted 1 year ago
Never pay 29 dollars for shipping I would never order for this place again first and last time I payed 29 dollars for shipping didn’t get the whole order the next day got two items in 3 days and the other one still haven’t gotten it when I email a couple time to cancel the shipping to regular before it was even ship they took forever to reply back Didn’t even say they will give me back half of the shipping fee since I’m still waiting for one of the times will never puro from this place again
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
I bought something and it was delivered in a couple days.
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Posted 1 year ago
Great experience. I’m going to go ahead and give stars. My only complaint is that I never received confirmation of my order or any tracking information. Product arrived in timely manner, exactly what I ordered, and packaged very very well. I am well pleased with EZContacts and will likely order from them again. Recommend purchasing from these guys, very good pricing compared to other vendors.
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Posted 1 year ago
Sucks still waiting on my order over two weeks to ship
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Always get my contact lenses quickly. Thanks
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews