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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great website! Efficient! Easy ordering!
Helpful Report
Posted 1 year ago
At first I was skeptical but once I contacted customer service Ruth S. She fixed the issue immediately. I like that I can choose the amount of contacts I want
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Posted 1 year ago
Took forever to ship and very slow updates
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Posted 1 year ago
I ordered my item on Dec 19th and it did not even ship until Jan 6th. It is now Jan 7th and I have yet to receive my item. It was supposed to be a Christmas present and when I originally ordered it, it was said to be here on time for Christmas. Very disappointing.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Quick and easy ordering and verification of RX. Very convenient
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Posted 1 year ago
Easy and secure. I returned the first pair for a different color. Everything was smooth and timely with the return and the new pair. Ill continue ordering from EZ Contacts. Thanks!
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Posted 1 year ago
You would think optometrists offices that offer frames after you’ve received your new script would get it. But it seems now most of the independents have been bought by a chain. You might see a frame style you like or a color but if it’s not the correct size they will not order it in for you. I’ve had some sort of optical insurance for ever and these days it’s not discounting the cost of eye glasses much at all. So I hate paying for frames without the reduced insurance discount. EXCEPT for now …. EZContacts offers so many styles of frames , sizes and colors that i can find my next frames at a real discount often paying less than with the insurance discount. I like the fact that I can order a few different frames and really try them on at home. Return the ones I don’t choose and bring my “ keepers” in to the office. I’ve not been brave enough to order lenses yet but the options of buying frames through EZContacts is a game changer.
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Posted 1 year ago
Easy to navigate to order and smooth process.
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Posted 1 year ago
I bought 2 pairs of glasses from them... 1 was discontinued(but I found the same pair at Macy's). 1 was not.. I got an email saying my order was cancelled because the discontinued pair... No explanation on the other pair.. emailed about the 2nd pair and they did not cancel the order but still have not shipped and it's over 2 weeks... Prices are ok but better to pay a little more and get your items sooner with .more clarity
Helpful Report
Posted 1 year ago
Hi there, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with your order. It’s unfortunate that one pair was discontinued and caused confusion. We also understand your frustration with the delay on the second pair. We strive to provide transparency and better communication, and it’s clear we fell short in your case. We’ll make sure to review our processes to prevent this from happening again. We truly appreciate your patience and understanding. If there’s anything else we can assist with or clarify, please don’t hesitate to reach out to our customer service team.
Posted 1 year ago
My new go-to company for contact lenses! I've been using my two-week lenses purchase for the past few months and all of the lenses have been feeling comfortable, working perfectly, and I have no complaints! That reassurance along with the fact that I can order the quantity which I want are the reasons I will continue to purchase with EZ CONTACTS! Their customer service is also quick, helpful, and knowledgeable. My many thanks!!!
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Posted 1 year ago
They are great contacts at a really good price. Plus they are here quickly.
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Posted 1 year ago
I was in contact with Customer Service for about a week. Emailing back and forth needing the correct information. The person whom helped me was thorough in what they needed. I just didn't understand it all completely. I had asked for a phone call a time or two to make sure I was understanding everything that was needed. So that was a little frustrating but overall everything came out well.
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Posted 1 year ago
EXCELLENT DOING BUSINESS WITH EZcontacts
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Posted 1 year ago
Ordered 2 weeks ago, only shipped when I called to complain. I’ll pay a little more with any of their competitors to not have the same experience twice. Will not be returning and will actively be not recommending to clients, family and friends.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We're so sorry to hear about the difficulties you encountered with your order. It's never our intention to cause any inconvenience, and we sincerely apologize for the delay. Your feedback is invaluable, and we will be taking immediate steps to address the issue to ensure it doesn't happen again. We hope you'll give us the chance to regain your trust in the future.
Posted 1 year ago
I still waiting on pair glasses. It’s really frustrating because i ordered it in December
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Two weeks later order hasn’t shipped, no communication from company. But they spam my email everyday with more ads. I’ll never buy from them again.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Might not be lowest price but service and ease of ordering out of this world
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Posted 1 year ago
Easy to order Quick delivery
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Posted 1 year ago
Great website to navigate with an array of selections at reasonable prices. I would highly recommend.
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Posted 1 year ago
Took. 2 weeks after order to receive my shipment kind of slow.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews