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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Super speedy order processing, and a price that couldn't be beat!
Helpful Report
Posted 1 year ago
Since I had never ordered from this company before only ordered four boxes of contacts. They arrived on time and were what I needed. When I went back in to order another four boxes the cost skyrocketed to almost $20 more per box. I am looking for other sources for contacts.
Helpful Report
Posted 1 year ago
Thank you for sharing your experience. We’re happy to hear your first order arrived on time and met your needs, but we sincerely regret the frustration caused by the price increase when you returned to reorder. Our prices are influenced by several factors, including manufacturer costs and promotions, which can sometimes result in fluctuations. We understand how important consistent and competitive pricing is to our customers and are actively working to provide the best value whenever possible. We’d love the chance to discuss your order and explore any discounts or promotions we may have available for you. Please don’t hesitate to reach out to our customer service team at help@ezcontacts.com and we’ll do our best to assist you. Thank you for giving us the opportunity to serve you, and we hope we can regain your trust in the future.
Posted 1 year ago
Great service and product. I've been a customer for a few years now and have recommended to many friends and fam.
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Posted 1 year ago
Always fast. Always accurate. Good deals!
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Posted 1 year ago
Fast free shipping!
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Posted 1 year ago
Very good customer service, decent prices. I shop there often. C Decker
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Posted 1 year ago
Way too long wait time for customer support… However, once connected 26 and 35 minutes, they were very helpful
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Posted 1 year ago
Hi there, Thank you for your review. We truly apologize for the long wait time you experienced when reaching our customer support team. We understand how frustrating that can be and are actively working on improving our response times to ensure a smoother experience in the future. On a positive note, we’re thrilled to hear that once you were connected, our team was able to assist you effectively. We appreciate your patience and are glad we could help resolve your issue. Thank you for bringing this to our attention, and if there’s anything else we can do for you, please don’t hesitate to reach out.
Posted 1 year ago
So late delivery!!! It takes over 7days.
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Posted 1 year ago
My contacts have not been delivered yet
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Posted 1 year ago
The website doesn’t list if things are in stock or not, so it took some time to ship. But it did come and it was perfect! I love my glasses very much, thank you.
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Posted 1 year ago
I’m still scratching my head at how the price was so low for a high quality product and much faster than advertised delivery times. The product I purchased said “2-4 weeks” until shipping and arrived at my door in less than a week.
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Posted 1 year ago
Pésimo servicio no vuelvo a comprar con ustedes
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Posted 1 year ago
Hola, Gracias por contactarnos y compartir sus comentarios. Nos disculpamos sinceramente por cualquier insatisfacción que haya experimentado con nuestra empresa. Valoramos sus comentarios y queremos comprender las inquietudes específicas que llevaron a su insatisfacción. Envíenos un correo electrónico a help@ezcontacts.com con más detalles sobre su experiencia para que podamos investigar a fondo el asunto y abordar sus inquietudes de manera efectiva. Agradecemos su disposición para ayudarnos a mejorar nuestros servicios.
Posted 1 year ago
Great authentic Versace glasses made with my progressive prescription in a reasonable time frame. Shipped two day fedex. Will purchase from here again
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Posted 1 year ago
Surprised by the large selection of frames!
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Posted 1 year ago
I ordered a pair of glasses over a month ago, but I have not received them yet. So far, I have received no excuses or explanations.
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Posted 1 year ago
The agent was very helpful and curtious.everything was great except she said that she can't accept my 20 % coupon for first time customer. The computer would not let her. She did give me 5% off.
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Posted 1 year ago
Thank you for assisting me
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Posted 1 year ago
Very easy to navigate and place my order!
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Posted 1 year ago
It was supposed to be free shipping in chart shipping anyway misinformation and it’s not the first time you do that
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Posted 1 year ago
We appreciate you taking the time to share your feedback. We’re sorry to hear about your disappointment with the shipping policy. While the item is part of a discounted promotion and not eligible for free shipping, we understand how this might have been confusing. We’re always looking for ways to improve, and your feedback will help us ensure clearer communication in the future. If there’s anything we can do to assist you or clarify further, please don’t hesitate to reach out. Thank you for helping us improve!
Posted 1 year ago
I placed an order and paid on Dec 4th and have not received the item
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews