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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Ordering contacts with EZContacts is efficient, cost-effective and incredibly simple! We have 2 different contact-wearers in our household & the cost alone saves us about $100 per person, per year on contacts compared to the local Visionworks where we have our exams.
Helpful Report
Posted 11 months ago
Wonderful service! Awesome choices! Great pricing, I mean GREAT pricing! Shipping was fast and free! Will not buy glasses from another online store!
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Posted 11 months ago
I just saved $60 on Ray Ban frames. The quality is excellent. Large variety of styles to choose from. The shipping was fast, as well!!! This is my new Eyewear spot!
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Posted 11 months ago
Prices are excellent and they prepare your order fast
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Posted 11 months ago
Exceptional service. Good prices. Place an order and in two days I had my lens ay my doorstep. Everytime. Not sure how they do it. Very straight forward. No absurd processing fee scam.
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Posted 11 months ago
I’ve made the order on 6th but for now (01/10) didn’t get my contacts however I’ve used expedite shipping. Thank you for ruining my vacation
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Posted 11 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
This was my second time ordering from EZContacts and it placing the order was easier than I remembered. New prescription was processed very quickly and shipped immediately. Looking forward to receiving it and intend to place future orders with them as well.
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Posted 11 months ago
Fast easy ordering
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Posted 11 months ago
Super speedy order processing, and a price that couldn't be beat!
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Posted 11 months ago
Since I had never ordered from this company before only ordered four boxes of contacts. They arrived on time and were what I needed. When I went back in to order another four boxes the cost skyrocketed to almost $20 more per box. I am looking for other sources for contacts.
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Posted 11 months ago
Thank you for sharing your experience. We’re happy to hear your first order arrived on time and met your needs, but we sincerely regret the frustration caused by the price increase when you returned to reorder. Our prices are influenced by several factors, including manufacturer costs and promotions, which can sometimes result in fluctuations. We understand how important consistent and competitive pricing is to our customers and are actively working to provide the best value whenever possible. We’d love the chance to discuss your order and explore any discounts or promotions we may have available for you. Please don’t hesitate to reach out to our customer service team at help@ezcontacts.com and we’ll do our best to assist you. Thank you for giving us the opportunity to serve you, and we hope we can regain your trust in the future.
Posted 11 months ago
Great service and product. I've been a customer for a few years now and have recommended to many friends and fam.
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Posted 11 months ago
Always fast. Always accurate. Good deals!
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Posted 11 months ago
Fast free shipping!
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Posted 11 months ago
Very good customer service, decent prices. I shop there often. C Decker
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Posted 11 months ago
Way too long wait time for customer support… However, once connected 26 and 35 minutes, they were very helpful
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Posted 11 months ago
Hi there, Thank you for your review. We truly apologize for the long wait time you experienced when reaching our customer support team. We understand how frustrating that can be and are actively working on improving our response times to ensure a smoother experience in the future. On a positive note, we’re thrilled to hear that once you were connected, our team was able to assist you effectively. We appreciate your patience and are glad we could help resolve your issue. Thank you for bringing this to our attention, and if there’s anything else we can do for you, please don’t hesitate to reach out.
Posted 11 months ago
So late delivery!!! It takes over 7days.
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Posted 11 months ago
My contacts have not been delivered yet
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Posted 11 months ago
The website doesn’t list if things are in stock or not, so it took some time to ship. But it did come and it was perfect! I love my glasses very much, thank you.
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Posted 11 months ago
I’m still scratching my head at how the price was so low for a high quality product and much faster than advertised delivery times. The product I purchased said “2-4 weeks” until shipping and arrived at my door in less than a week.
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Posted 11 months ago
Pésimo servicio no vuelvo a comprar con ustedes
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Posted 11 months ago
Hola, Gracias por contactarnos y compartir sus comentarios. Nos disculpamos sinceramente por cualquier insatisfacción que haya experimentado con nuestra empresa. Valoramos sus comentarios y queremos comprender las inquietudes específicas que llevaron a su insatisfacción. Envíenos un correo electrónico a help@ezcontacts.com con más detalles sobre su experiencia para que podamos investigar a fondo el asunto y abordar sus inquietudes de manera efectiva. Agradecemos su disposición para ayudarnos a mejorar nuestros servicios.
Posted 11 months ago
EZContacts is rated 4.0 based on 22,702 reviews