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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Paid $8.95 for faster shipping(2-3 business days). Ordered sunglasses on December 14.. didn’t receive them till December 28! I realized they wouldn’t be delivered by Christmas so I requested a refund. My email was ignored, instead of refunding my money they finally shipped them. I don’t recommend ordering from EZContacts.
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Posted 11 months ago
From the process of ordering to the delivery. This company runs smoothly and sells a high quality product. I will definitely use them again Mike
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Posted 11 months ago
Site is easy to use, including the ability to upload your prescription.
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Posted 11 months ago
When buying sunglasses is would be of great import if one was alouded to choose the size lens etc.. Most of your items have fixed sizes and cannot be changed. I have a large head and therefore I am unable to buy most of your products because of that fact.
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Posted 11 months ago
If I ever get them I will let you know
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Posted 11 months ago
I can Always find the correct contact lens with the short length of time before they are at my door good selection and reasonable prices
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Posted 11 months ago
It took a while to get them but my husband loves his sunglasses!
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Posted 11 months ago
Cheaper than even 1 800 and online ordering is so easy even I can do it
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Posted 11 months ago
Very good price
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Posted 11 months ago
Great experience and quick shipping even during the holidays!
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Posted 11 months ago
EZContacts has some of the very cheapest prices on the Internet. You get exactly what you pay for!! In the last year or so I have attempted on three occasions to do business with these people. I should’ve learned from my first mistake and never again have attempted to do business with them. About one year ago I ordered a pair of prescription eyeglasses from them. The glasses arrived with the lenses scratched and damaged. It took numerous emails and phone calls to get the glasses returned and a refund issued. I finally had to contest the charges with American Express. Given their extraordinarily low prices both my daughter and I ordered a pair of glasses from them again this year. My daughter‘s glasses took weeks to arrive with multiple glitches in shipping. I now have a pair of glasses on order, an order which was placed a month ago. About a week ago I received an email stating that a shipping label has been created, and the glasses are on their way. Nothing has happened since then, no documentation on the tracking that indicates the glasses are in the system and in transit to get to me. After an extraordinarily lengthy hold on the phone waiting to speak with customer service today they informed me that “there’s a problem and will have to contact the warehouse”. The first order from them last year was their fault, the two orders this year are my fault because I was stupid enough to try to do business with them again. I am a practicing emergency medicine physician and if I practiced emergency medicine as EZContacts practices the production and dispensing of prescription eyewear my entire career would’ve been devoted to defending malpractice lawsuits. Learn from my mistake, avoid these incompetent clowns like the plague!!
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Posted 11 months ago
Hi there, Thank you for your review. We sincerely apologize for the frustration you've experienced with your orders. We understand your disappointment after several issues with both the quality of our products and the delays in shipping. This is certainly not the experience we strive to provide for our customers. We regret that you’ve had to deal with these repeated issues, and we want to assure you that we are actively investigating your most recent order to resolve the situation as quickly as possible. We understand the importance of receiving your prescription eyewear on time, and we are committed to ensuring this is corrected promptly. Please allow us to look into this further, and we will reach out to you with an update on the status of your order. Again, we apologize for the inconvenience and thank you for your patience as we work to resolve this.
Posted 11 months ago
Great Service
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Posted 11 months ago
The price was reasonable, but it took three weeks to get them
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Posted 11 months ago
Great customer service
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Posted 11 months ago
EZ Contacts made exchanging the contact I'd just received easy. I'd just had my eyes checked after 9 years and my prescription had changed. They provided a return a return slip no questions asked. Thank you.
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Posted 11 months ago
Contacts showed up eventually. Zero communication from company, no response to email inquiries , no phone number to call for inquiring about order.
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Posted 11 months ago
Super easy!
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Posted 11 months ago
Received my prescription sunglasses on December 30th and they are fabulous. The quality and fit did not disappoint. The Prada sunglasses are just absolutely stunning!! The customer service was also top notch. I will be back for more.
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Posted 11 months ago
Never received item paid for next day shipping. I get it was a holiday so i called they refunded shipping but the product still not received.
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Posted 11 months ago
Fast delivery!
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Posted 11 months ago
EZContacts is rated 4.0 based on 22,702 reviews