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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Fast and easy service. Great products to coose from
Helpful Report
Posted 1 year ago
The timeframe to get my corrective lens was fast and efficient. The communication was from start to finish kept me updated so I didn't have to guess when my lenses would arrive . Thank you
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Posted 1 year ago
Very easy process and the sunglasses arrived early!
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Posted 1 year ago
EZContacts is just that.. about the easiest order i have ever had..fast delivery and great product.. overall great experience..
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Posted 1 year ago
Price of contacts are misleading due to the obscene service fee. What is that anyway?
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Posted 1 year ago
Hi there, Thank you for your review. We sincerely apologize for any confusion regarding the pricing of your contacts. We want to clarify that we do not charge any service fees beyond the advertised price for the products. We will investigate this matter further to understand where the misunderstanding may have occurred. Your feedback is valuable to us, and we want to ensure that you have a transparent and satisfactory experience with our service. Please reach out to us at help@ezcontacts.com, and we will be happy to assist you further. Thank you for bringing this to our attention, and we look forward to resolving this for you.
Posted 1 year ago
I love my eyeglasses and can’t believe how fast I recived them. Well packaged!
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Posted 1 year ago
I never write neg reviews but I placed an order and tried to cancel it the very next day. Called, put on hold for 15 mins, put my number for call back which was did not happen. Emailed three times and no response. Just got an email that my order was shipped. Bad, Bad customer service.
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Posted 1 year ago
Took to long to get them
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Posted 1 year ago
Not gonna lie, worst experience I have ever had purchasing glasses in my entire 29 years of being alive on this earth and needing glasses. No updates for over a month unless I personally reached out myself via email, the tracking for my package was delayed multiple times and spent most of its time sitting in a warehouse, I received text messages stating that my package was “out for delivery” when it was indeed NOT out for delivery, nor was it able to be tracked at the times of the text updates when I received them (multiple days) as the shipping was listed as “transferring to local post services”. It took over a month for my glasses to even show up again in my email about beginning production. To the time of me writing this, I have still not yet received my glasses. I ordered my glasses in November of 2024 but chances are if I even receive them at all, they will not arrive until some time in January 2025. I feel this is entirely unacceptable for someone who absolutely requires glasses to operate in the world. A more honest approach at estimated shipping times, updates, or even payment plan options would be helpful as spending months without the money or the glasses and no updates seems a bit unnecessary to say the least. I read countless other experiences like this online and decided to give y’all a try myself personally and i should have trusted those other reviews because they were MORE than accurate depictions of the experience of shopping with EZContacts.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We sincerely apologize for the frustration you’ve experienced with your order. We understand how critical it is to receive your glasses, especially after waiting for an extended period, and we truly regret that your experience did not meet your expectations. After reviewing your order, we can confirm that your glasses are currently in transit and are expected to arrive shortly. We understand the delays you’ve encountered, and we are actively working to improve our shipping and communication processes to prevent similar issues moving forward. Your feedback is important to us, and we take it seriously as we strive to provide better service and more accurate updates in the future. We sincerely hope that your glasses reach you soon and that you are satisfied with the final product. If you have any further questions or concerns, please feel free to reach out. We’re here to assist you.
Posted 1 year ago
Love my new sunglasses❣️
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Posted 1 year ago
Low price and fast shipping with a contact container as well, nice surprise, thank you !!!
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Posted 1 year ago
simple easy
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Posted 1 year ago
Paid $8.95 for faster shipping(2-3 business days). Ordered sunglasses on December 14.. didn’t receive them till December 28! I realized they wouldn’t be delivered by Christmas so I requested a refund. My email was ignored, instead of refunding my money they finally shipped them. I don’t recommend ordering from EZContacts.
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Posted 1 year ago
From the process of ordering to the delivery. This company runs smoothly and sells a high quality product. I will definitely use them again Mike
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Posted 1 year ago
Site is easy to use, including the ability to upload your prescription.
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Posted 1 year ago
When buying sunglasses is would be of great import if one was alouded to choose the size lens etc.. Most of your items have fixed sizes and cannot be changed. I have a large head and therefore I am unable to buy most of your products because of that fact.
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Posted 1 year ago
If I ever get them I will let you know
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Posted 1 year ago
I can Always find the correct contact lens with the short length of time before they are at my door good selection and reasonable prices
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Posted 1 year ago
It took a while to get them but my husband loves his sunglasses!
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Posted 1 year ago
Cheaper than even 1 800 and online ordering is so easy even I can do it
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews