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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Very good price
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Posted 1 year ago
Great experience and quick shipping even during the holidays!
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Posted 1 year ago
EZContacts has some of the very cheapest prices on the Internet. You get exactly what you pay for!! In the last year or so I have attempted on three occasions to do business with these people. I should’ve learned from my first mistake and never again have attempted to do business with them. About one year ago I ordered a pair of prescription eyeglasses from them. The glasses arrived with the lenses scratched and damaged. It took numerous emails and phone calls to get the glasses returned and a refund issued. I finally had to contest the charges with American Express. Given their extraordinarily low prices both my daughter and I ordered a pair of glasses from them again this year. My daughter‘s glasses took weeks to arrive with multiple glitches in shipping. I now have a pair of glasses on order, an order which was placed a month ago. About a week ago I received an email stating that a shipping label has been created, and the glasses are on their way. Nothing has happened since then, no documentation on the tracking that indicates the glasses are in the system and in transit to get to me. After an extraordinarily lengthy hold on the phone waiting to speak with customer service today they informed me that “there’s a problem and will have to contact the warehouse”. The first order from them last year was their fault, the two orders this year are my fault because I was stupid enough to try to do business with them again. I am a practicing emergency medicine physician and if I practiced emergency medicine as EZContacts practices the production and dispensing of prescription eyewear my entire career would’ve been devoted to defending malpractice lawsuits. Learn from my mistake, avoid these incompetent clowns like the plague!!
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Posted 1 year ago
Hi there, Thank you for your review. We sincerely apologize for the frustration you've experienced with your orders. We understand your disappointment after several issues with both the quality of our products and the delays in shipping. This is certainly not the experience we strive to provide for our customers. We regret that you’ve had to deal with these repeated issues, and we want to assure you that we are actively investigating your most recent order to resolve the situation as quickly as possible. We understand the importance of receiving your prescription eyewear on time, and we are committed to ensuring this is corrected promptly. Please allow us to look into this further, and we will reach out to you with an update on the status of your order. Again, we apologize for the inconvenience and thank you for your patience as we work to resolve this.
Posted 1 year ago
Great Service
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Posted 1 year ago
The price was reasonable, but it took three weeks to get them
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Posted 1 year ago
Great customer service
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Posted 1 year ago
EZ Contacts made exchanging the contact I'd just received easy. I'd just had my eyes checked after 9 years and my prescription had changed. They provided a return a return slip no questions asked. Thank you.
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Posted 1 year ago
Contacts showed up eventually. Zero communication from company, no response to email inquiries , no phone number to call for inquiring about order.
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Posted 1 year ago
Super easy!
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Posted 1 year ago
Received my prescription sunglasses on December 30th and they are fabulous. The quality and fit did not disappoint. The Prada sunglasses are just absolutely stunning!! The customer service was also top notch. I will be back for more.
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Posted 1 year ago
Never received item paid for next day shipping. I get it was a holiday so i called they refunded shipping but the product still not received.
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Posted 1 year ago
Fast delivery!
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Posted 1 year ago
Ordered 10+ days before Christmas, said would be here before Christmas and still isn’t at my house. Never use this site again
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Posted 1 year ago
Best price online and delivered really fast. Highly recommend!
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Posted 1 year ago
I contacted customer service on 12/26, escalating an issue to a Supervisor. As of today, 12/31, I have not received a return call. I called again and was put on hold for close to an hour with no answer.
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Posted 1 year ago
Great value.
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Posted 1 year ago
User friendly website; Reorder with a click; fast delivery. Checks all the boxes.
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Posted 1 year ago
Easy and fast service, would highly recommend
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Posted 1 year ago
Great product
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Posted 1 year ago
Celine glasses were a hit with my daughter! It exceeded my expectations!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews