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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Open wall, easy contact typically has the best pricing that you will find granted you will probably be have to be patient for most styles as they take longer than other companies to ship but if you’re saving 25% more than other companies, I think it’s worth the wait. Customer services always quick to respond. I incorrectly entered my prescription in and rest assured they were able to make my prescription this time absolutely quickly and efficiently, and I can’t wait to receive my glasses.
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Posted 1 year ago
Great communication and service
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Posted 1 year ago
This place is not available, if you have issues, they are impossible to reach, the phone says they will call you back, sometimes they do, sometimes they don't! I tried to get in touch with them off and on for 2 to 3 weeks, when someone finally did call back, they has no answers and had no way of getting them! It is just to difficult a company to deal with! It is too bad!
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Posted 1 year ago
I haven’t received my contacts yet but the ordering process was very easy. I was disappointed that the next day I got an email offering free express shipping which I would have really liked
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Posted 1 year ago
Great company never had Any problems. Come fast.
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Posted 1 year ago
Great service
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Posted 1 year ago
Dissapointed that it took 7 days to process the order. I was just informed that my order I made last Thursday, is just being processed today, and I still don't have an expected ship date or arrival date.
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Posted 1 year ago
Even though I like their stock and their customer service representatives (especially Ruth S.) are great, there is still a communication issue. I placed an order and received it partially within a few days, which is ok. But if I had not chatted with Ruth in customer service, I wouldn't have known the item I was waiting for had at least three weeks delay before it could be shipped. If an item is not in stock, at least let us know. I also emailed you guys back a few days ago and I still have not heard anything back.
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Posted 1 year ago
This was my first time ordering from EZCONTACTS. I had no issues ordering and filling out the proper information for my perscription, also, once ordered, you are able to track your order to see when you will receive it. Once received, the contact lenes came in a sealed box and there was no damage to the box. As far as the contact lenses themselves, that will be another review because I haven't had a chance to put them in just yet as I finish a previous set of lenses from last year.
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Posted 1 year ago
This is my go too website when I need glasses or contacts at a fair price & fast shipping
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Posted 1 year ago
Easy transaction, quick processing times and no hidden fees!
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Posted 1 year ago
I ordered sunglasses ordered and paid for them over a month ago. I got 1 email a week after ordering them saying they would be late. I have not heard anything since. It’s now a week before Christmas and still nothing. I have not found a way to contact anyone at the company. But I get daily emails trying to sell me other products! Never again will I buy from this company.
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Posted 1 year ago
I find the turn-around time a tad lengthy; overall, however, the experience has been successful, so far.
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Posted 1 year ago
Very patient and understanding
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Posted 1 year ago
Customer service has declined, case and point is the rewards points system. They expire in 6mos and is of no use to people who buy eye glasses once a year as part of a vision insurance program. The rep refused to activate them, so it is a program designed to be of minimal use and not expected to be used anyway. There appears to be a $10 charge added on to lenses as well, it is advertised as $29.99, but really it is $39.99, when trying to check the item out. I dont think all of these are going to work out well for you going forward.
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Posted 1 year ago
Terrible. Do not order from them they take your money then ship out over a week late when you pay for 2-day shipping!
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Posted 1 year ago
Great service and reliability.
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Posted 1 year ago
Best price EXCEPT you get the sale price but you have to pay for shipping? Couldn’t opt out and choose free shipping?? Which I didn’t understand but still the best price at this moment…..
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Posted 1 year ago
The order process was very straight forward and easy. And when I did have a problem verifying my prescription, customer service responded quickly. With their assistance, the problem was solved and my order was completed. I'll continue to use their services.
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Posted 1 year ago
I don't inderstand why it took 6 days to ship a very simple order. I talked to the order person and told them I was essentially out of contacts and she assurred me that they would ship "immediately". So maybe I will receive something Thursday or Friday-
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews