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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Huge selection and great website. I found the luxury designer sunglasses I had wanted at a really good price!
Helpful Report
Posted 11 months ago
They processed my contact order quickly and shipped it promptly. I had ordered the same contacts with the same prescription at Walgreens website and twice they canceled it even after I talked to a person on the phone they kept mixing up the right and left eye prescription and canceling for that reason!!! I decided to try EZ contacts and that’s what it was very easy!
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Posted 11 months ago
Great shopping experience. Easy to use, great prices and super fast shipping!
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Posted 11 months ago
fast shipping and excellent products
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Posted 11 months ago
My order took almost 3 weeks to be delivered. The frame has a scratch, the lens have weird dots on the edges that shows. I'm really disappointed.
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Posted 11 months ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about the issue with your glasses. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 11 months ago
I still have not received my order and for some reason it was sent farther away than where I needed it sent. Now not sure where it's going.
Helpful Report
Posted 11 months ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 11 months ago
service was very professionnal and appreciated the service that I received.I wish to add that due to medical reasons I was unable to make any purchases. I am 80 years old and scheduled to have my cateracts removed in both eyes,in Jan.& Feb/25 ..Thank You. HAPPY NEW YEAR L.Jacobson
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Posted 11 months ago
Testing this system to see what’s up
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Posted 11 months ago
Fast and easy service. Great products to coose from
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Posted 11 months ago
The timeframe to get my corrective lens was fast and efficient. The communication was from start to finish kept me updated so I didn't have to guess when my lenses would arrive . Thank you
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Posted 11 months ago
Very easy process and the sunglasses arrived early!
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Posted 11 months ago
EZContacts is just that.. about the easiest order i have ever had..fast delivery and great product.. overall great experience..
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Posted 11 months ago
Price of contacts are misleading due to the obscene service fee. What is that anyway?
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Posted 11 months ago
Hi there, Thank you for your review. We sincerely apologize for any confusion regarding the pricing of your contacts. We want to clarify that we do not charge any service fees beyond the advertised price for the products. We will investigate this matter further to understand where the misunderstanding may have occurred. Your feedback is valuable to us, and we want to ensure that you have a transparent and satisfactory experience with our service. Please reach out to us at help@ezcontacts.com, and we will be happy to assist you further. Thank you for bringing this to our attention, and we look forward to resolving this for you.
Posted 11 months ago
I love my eyeglasses and can’t believe how fast I recived them. Well packaged!
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Posted 11 months ago
I never write neg reviews but I placed an order and tried to cancel it the very next day. Called, put on hold for 15 mins, put my number for call back which was did not happen. Emailed three times and no response. Just got an email that my order was shipped. Bad, Bad customer service.
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Posted 11 months ago
Took to long to get them
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Posted 11 months ago
Not gonna lie, worst experience I have ever had purchasing glasses in my entire 29 years of being alive on this earth and needing glasses. No updates for over a month unless I personally reached out myself via email, the tracking for my package was delayed multiple times and spent most of its time sitting in a warehouse, I received text messages stating that my package was “out for delivery” when it was indeed NOT out for delivery, nor was it able to be tracked at the times of the text updates when I received them (multiple days) as the shipping was listed as “transferring to local post services”. It took over a month for my glasses to even show up again in my email about beginning production. To the time of me writing this, I have still not yet received my glasses. I ordered my glasses in November of 2024 but chances are if I even receive them at all, they will not arrive until some time in January 2025. I feel this is entirely unacceptable for someone who absolutely requires glasses to operate in the world. A more honest approach at estimated shipping times, updates, or even payment plan options would be helpful as spending months without the money or the glasses and no updates seems a bit unnecessary to say the least. I read countless other experiences like this online and decided to give y’all a try myself personally and i should have trusted those other reviews because they were MORE than accurate depictions of the experience of shopping with EZContacts.
Helpful Report
Posted 11 months ago
Hi there, Thank you for your review. We sincerely apologize for the frustration you’ve experienced with your order. We understand how critical it is to receive your glasses, especially after waiting for an extended period, and we truly regret that your experience did not meet your expectations. After reviewing your order, we can confirm that your glasses are currently in transit and are expected to arrive shortly. We understand the delays you’ve encountered, and we are actively working to improve our shipping and communication processes to prevent similar issues moving forward. Your feedback is important to us, and we take it seriously as we strive to provide better service and more accurate updates in the future. We sincerely hope that your glasses reach you soon and that you are satisfied with the final product. If you have any further questions or concerns, please feel free to reach out. We’re here to assist you.
Posted 11 months ago
Love my new sunglasses❣️
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Posted 11 months ago
Low price and fast shipping with a contact container as well, nice surprise, thank you !!!
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Posted 11 months ago
simple easy
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Posted 11 months ago
EZContacts is rated 4.0 based on 22,702 reviews