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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Good price
Helpful Report
Posted 1 year ago
I am happy with my purchase and shipping was quick.
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Posted 1 year ago
I love the selection of sunglasses and eyeglasses. I was able to treat myself to authentic designer glasses. Delivery is punctual.
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Posted 1 year ago
I decided to treat myself. I thought Gucci progressive Lens glasses. I couldn’t wait to get them. Imagine my disappointment when at first they took forever and I received delay messages and then when I finally received them the lenses were not fitted in the frames properly. It stuck out in one corner and I couldn’t pop it in. I had to return. So disappointed. Now I have none and insult to injury. I had to pay to ship back.
Helpful Report
Posted 1 year ago
Hi there, Thank you for sharing your experience with us. We sincerely apologize for the disappointment and frustration you’ve faced with your order. We understand how disappointing it must have been to receive your glasses with defective lenses that didn’t fit properly. Our policy states that items received defective are eligible for a free return label, and we apologize for the inconvenience you’ve experienced in this regard. To make this right, please email us at help@ezcontacts.com with your order details, and we will be happy to assist you with the return process and ensure that you are properly refunded for any shipping costs you incurred. We truly value your business and are committed to resolving this matter promptly. We look forward to hearing from you so we can assist further.
Posted 1 year ago
Great company and fast delivery.. Thank you,
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Posted 1 year ago
Muy bueno me gusto
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Posted 1 year ago
The sunglasses I ordered were nice and the price was even better .I will shop there again....
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Posted 1 year ago
Great service
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Posted 1 year ago
Ordered 2 weeks before Christmas and ringing in the new year and still don't have my glasses. Not happy....
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
My item took several weeks to arrive and was a week late for Christmas
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Will never use again. Still havent received glasses!!! Very slow serviceand dont keep delivery promises. Process orders slowly.
Helpful Report
Posted 1 year ago
Hi there, Thank you for sharing your feedback. We apologize for any frustration caused by the delay in receiving your glasses. The estimated delivery time for your order was 2 to 4 weeks, and we want to confirm that your order has been shipped and is still within that timeframe. If you have any concerns or need further assistance tracking your order, please don't hesitate to reach out to us, and we’ll be happy to help. We value your feedback and appreciate your understanding as we continue to improve our services.
Posted 1 year ago
Still haven’t received my order
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We’re sorry to hear you haven't received your order yet. According to our tracking information, your order has been shipped. We’d like to look into this further and assist you in tracking your package. Please email us at help@ezcontacts.com with your order details, and we’ll be happy to investigate the status of your shipment and ensure it reaches you as soon as possible. Thank you for your patience, and we look forward to resolving this for you.
Posted 1 year ago
Huge selection and great website. I found the luxury designer sunglasses I had wanted at a really good price!
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Posted 1 year ago
They processed my contact order quickly and shipped it promptly. I had ordered the same contacts with the same prescription at Walgreens website and twice they canceled it even after I talked to a person on the phone they kept mixing up the right and left eye prescription and canceling for that reason!!! I decided to try EZ contacts and that’s what it was very easy!
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Posted 1 year ago
Great shopping experience. Easy to use, great prices and super fast shipping!
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Posted 1 year ago
fast shipping and excellent products
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Posted 1 year ago
My order took almost 3 weeks to be delivered. The frame has a scratch, the lens have weird dots on the edges that shows. I'm really disappointed.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about the issue with your glasses. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
I still have not received my order and for some reason it was sent farther away than where I needed it sent. Now not sure where it's going.
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
service was very professionnal and appreciated the service that I received.I wish to add that due to medical reasons I was unable to make any purchases. I am 80 years old and scheduled to have my cateracts removed in both eyes,in Jan.& Feb/25 ..Thank You. HAPPY NEW YEAR L.Jacobson
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Posted 1 year ago
Testing this system to see what’s up
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews