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EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

They had the frames I wanted in stock and delivered them quickly coast to coast. The customer service department even returned a call. I will buy from them again.
Helpful Report
Posted 1 year ago
Not a great experience. Ordered prescription glasses that took way longer than was falsely advertised, and received extreme delays in response from customer service (still no response). Item hasn’t even shipped.
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Posted 1 year ago
Zero communication on why my order was delayed. Emailed two different time and still waiting for response.
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Posted 1 year ago
Hello! Ordered my contacts by mistake(order #4758880) Tried to cancel within 30 min. Called 10 times, email 3-4 times. Got the contacts and refusing to pay shipping fee as got them forcefully. Hoping to her from you as Im going to cancel my credit card charge. thx, Ellen Gartland
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Posted 1 year ago
Took 10 days to package and ship my order, contacts said they were “available” at time of purchase.
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Posted 1 year ago
I chose and paid for expedited shipping and it’s now been 2 weeks and what I ordered hasn’t even been shipped. No explanations from EZContacts or updates. Extremely disappointing.
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Posted 1 year ago
Do not buy your contacts from this company. You might get them in a month if you're lucky.
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Posted 1 year ago
I was never told this item wasnt in stock - took two weeks to ship without a notification. I would not order from here again. Thought I would try it after consistently ordering someplace (always shipped within a few days) Thank you.
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Posted 1 year ago
You cannot contact anybody concerning your order. and the order was lengthy not as stated
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Posted 1 year ago
Easy reordering, fast shipping, and quality contacts.
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Posted 1 year ago
Ordered 4-11 using my prescription it took about 10 days for an update so in total it took 3 weeks, just wish more information was provided during the waiting period
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Posted 1 year ago
I will never order from EZ Contacts again and buyer beware. I paid extra for 2 day shipping. My order arrived on the 3rd business day after shipping so I received on the 5th day after shipping as it didn’t arrive before the weekend. They wouldn’t refund my shipping and blamed on FedEx. Not my problem.
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Posted 1 year ago
Ease of ordering with no hidden costs
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Posted 1 year ago
So awesome
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Posted 1 year ago
I haven't received my frames yet but the price and the brand is very equivalent to what I like to wear and the style as well as when I get them I will be able to give a better review until then I will say that the price and the different name brands and styles are great on pricing as well as the selection
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Posted 1 year ago
Excellent customer service. Speed delivery and good quality. Thanks so much!!
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Posted 1 year ago
I love my new ray bans. Purchase was quick and easy although it took awhile to get here.
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Posted 1 year ago
I am extremely disappointed with EZcontacts and I will never order contacts from this company.
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
The price was one way on the main page and then as soon as i would click it, it would go higher.. that is so odd. processing time was about 10x longer than advertised. will not shop here again.
Helpful Report
Posted 1 year ago
Thank you for your feedback. We are sorry to hear about your experience and appreciate the opportunity to address your concerns. Your order was placed during our scheduled holiday closure, which may have contributed to the delay. We did send advance notifications through email, text, and banners on our website to inform customers about the closure dates. Additionally, it looks like you selected custom prescription glasses with several add-ons. Each option selected adjusts the price accordingly, and all pricing updates were clearly displayed as you customized your order. We do our best to make this information transparent throughout the process. We truly value your feedback and are always working to improve. Please feel free to reach out if you have any further questions or if there’s anything else we can assist you with.
Posted 1 year ago
These contacts arr very easy to wear, and comfortable. I love the green color that I continue to order.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,720 reviews