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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“delayed shipment”
Helpful Report
Posted 2 years ago
Hi there, Thank you for getting in touch with us and sharing your feedback. We are happy to inform you that your order is on its way and will be delivered to you shortly. You can easily track your order by using the link that was sent to you via email. If you need any further assistance, please feel free to reach out to us at help@ezcontacts.com.
Posted 2 years ago
“I wanted to thank you for the fantastic experience I had with my recent purchase. The delivery was exceptionally fast, and the quality exceeded my expectations. Thank you for your excellent service!”
Helpful Report
Posted 2 years ago
“I placed an order for my son’s eyeglasses on 4/10/24. I am just receiving a shipping notification today 5/7/2024. Almost a month later.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“Pricing is good for my contacts. But don’t be in a big hurry to get them. Evidently they do not stock them; they must be ordered from the manufacturer and then when they receive them, they are sent to you. I’ll order them sooner next time!”
Helpful Report
Posted 2 years ago
“I received my sunglasses yesterday in a timely manner but they were broken when I opened the box. I have sent two emails to get this remedied and have not received any response back yet.”
Helpful Report
Posted 2 years ago
Hello there, Thank you for leaving a review. We apologize for the inconvenience caused by the issue with your order. One of our customer service representatives will be reaching out to you shortly to discuss the problem and work towards a resolution. We appreciate your business with us and are committed to resolving this for you as soon as possible.
Posted 2 years ago
“It was super easy to order my glasses. I had a question about my order and Hindy was very helping answering my question. Super excited to get my new glasses. Thanks!”
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Posted 2 years ago
“Easiest way to order prescription contacts.”
Helpful Report
Posted 2 years ago
“I would like to give a good review but I have no idea, I never received my contacts??”
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We're glad to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you.
Posted 2 years ago
“I like the ease of ordering online and the variety of contacts offered. The prices are also affordable for a single mom as myself.”
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Posted 2 years ago
“I like your collections because of the sizes you all carry n styles. This will be my 2nd pair I have ordered within 2 years. And the prices and additional discount is a plus as well.”
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Posted 2 years ago
“If I could give 0 stars I would! The process was terrible. It has taken 7 weeks to ship this item. I will never ever purchase from this company again!”
Helpful Report
Posted 2 years ago
Hi there, Thank you for getting in touch with us and sharing your feedback. We are happy to inform you that your order is on its way and will be delivered to you shortly. You can easily track your order by using the link that was sent to you via email. If you need any further assistance, please feel free to reach out to us at help@ezcontacts.com.
Posted 2 years ago
“Getting in touch with Customer Service was a little difficult, but that’s the only complaint.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We understand that getting in touch with our Customer Service may have posed some difficulties for you, and we apologize for any inconvenience caused. We continuously strive to improve our services and make the contact process easier for all our valued customers. We're always working to improve the user experience, and your insights are valuable as we strive to ensure continued customer satisfaction. Please don't hesitate to reach out to us at any time should you have any further questions or issues.
Posted 2 years ago
“Great prices and a legit site”
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Posted 2 years ago
“It has taken 3 weeks to get my contacts. I wasn’t warned about this when I ordered from you. It’s been disappointing.”
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
“I've never had an issue when ordering my contacts from EZContacts. It's so easy and takes no time at all. Love you guys”
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Posted 2 years ago
“I had the best costumer service with Fernando ! Best and cheaper place to get your glasses !!”
Helpful Report
Posted 2 years ago
“If it weren't for the low price, I would not deal with them. I've tried calling them several times last weekend this week and I keep getting a recording that due to high call volume they can't accept any phone calls. I sent an email and I never heard back from anybody. I ordered 6-month of daily contacts but also wanted to add some monthly contacts, for my travels. I ask, via email, how I could do add these, since the website wouldn't allow me to add to my cart, and instead they added another 90 days of dailies to my order and shipped it without any confirmation from me that that's what I wanted to do. Zero communication.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“EZContacts was very simple to use and the best price I could find. My dailies on this site were $0.86/contact instead of $1.20/contact like on 1-800-Contacts. Thank YOU!”
Helpful Report
Posted 2 years ago
“it took a long time for the glasses to ship. 7-8 days from order date isnt that great. we will see when the items arrive”
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
“Great deals good customer service”
Helpful Report
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews