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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Picked up from a separate ad. A bit of trouble securing the discount, but was able to work through. Package shipped and delivered within expectations. No real complaints. All seems in order and they included some lens cleaning fluid as well. Would use them again.
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Posted 1 year ago
They shipped the glasses in a timely manner and are as presented. A great experience
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Posted 1 year ago
I paid for shipping to deliver the glasses between 3 to 5 days, it took 10 days and the glasses didn't arrive at my house
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Posted 1 year ago
Thank you for reaching out to us regarding your recent order and delivery time. We're happy to confirm that the order you placed on November 5th was shipped on November 15th, falling within our stated 4-6 week processing window for this specific item. We understand that the delivery time may not be what you initially anticipated, and we apologize if this caused any inconvenience. Please note that processing time refers to the time it takes to prepare and ship your order, separate from the actual delivery time which depends on the chosen shipping method. You can track your order with the tracking number provided in your shipping notification email. If you have any further questions about your order, please don't hesitate to reach out to us at any time.
Posted 1 year ago
Quick and easy ordering, fast shipping and cost less than other sites
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Posted 1 year ago
Best price anywhere. Took a few weeks to get product because of inventory shortage. Still, for the price, it was worth the wail.
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Posted 1 year ago
Quick and seamless. Put the order for my contacts in. Didn't have a single question or concern back from ezcontact. Contacts shipped within the day and I had my contacts in a week. I'll be back for more!
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Posted 1 year ago
If I could give a below zero stars for this company I would. One of the WORST online shopping businesses!
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
While order took longer than normal due to backorder, service and glasses are great!
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Posted 1 year ago
The glasses look amazing!!! Very straightforward experience. The shipping was fast and packaging was sturdy and good. I got prescription sunglasses and they included the original lenses on the side. They color matched my prescription lenses to the original gradient sunglass color. I'm very happy with this company and the whole experience!!
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Posted 1 year ago
The Rayban Bill One that I bought online is not in good shape, You can tell that it’s defective, no wonder they are on sale.
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Posted 1 year ago
Hi there, Thank you for your review. We are so sorry to hear that you received a defective pair of glasses from us. That must have been so disappointing! Our quality control team thoroughly inspects all products before they are securely packaged for shipment, so we apologize that your order was not properly inspected or secured for transit before being shipped to you. We would be happy to take these back for either a refund or exchange, as you would prefer, and we will cover the return shipping as well. Please email us at help@ezcontacts.com so we can assist you in doing so. We apologize again for the inconvenience this has caused you and look forward to hearing from you shortly.
Posted 1 year ago
It took a few months for my frames to ship. I sent an email a few times for a status update and each time received a prompt, polite response. Fast shipping and great customer service!
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Posted 1 year ago
It was quick and easy and I'm ecstatic to pay such a low price compared to my eye doctors price or Walmart
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Posted 1 year ago
The order was taken and never delivered , never updated or not even informed If we try to call it’s always very busy and cannot take calls or leave a message . I am disputing my purchase with credit card company Zero professionalism on Ez contact
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
i spok to rifka she is very helpfuff and very knowalagable very courtious a pleasure to do business thanl u and a gitten shabbos
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Posted 1 year ago
Customer service is great!
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Posted 1 year ago
Thanks love them
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Posted 1 year ago
I have not received my order yet!
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're glad to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Very good maintain the momentum
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Posted 1 year ago
Awful logistics
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Just as the name implies - Easy!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews