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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Over all good but trying to redeem a discount that was issued wasn't easy.
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Posted 1 year ago
Me envían un código de descuento para que compre y cuando lo Quiero activar me dicen que no se puede
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Posted 1 year ago
Hola, Gracias por comunicarte con nosotros. Lamentamos el problema que está experimentando con el código de cupón que recibió. Es muy posible que el producto que deseas adquirir ya esté descontado, por lo que no sería elegible para otro cupón. Envíenos un correo electrónico a help@ezcontacts.com y estaremos encantados de comprobarlo para ver si este es el problema. Apreciamos su negocio y le deseamos un maravilloso día por delante.
Posted 1 year ago
Very easy to use, the company called my doctor office an hour after I placed the order and shipped my contacts right away. Very competitive pricing too! Daniela from customer support was a great help!
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Posted 1 year ago
I placed my order on November 7th for eye wetting liquid. It didn't ship until November 19th. I almost didn't get the shipment before I left town..
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Posted 1 year ago
Great service and great pricing!
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Posted 1 year ago
I still have not received my product. Every customer service agent has a different update and guidelines. For the amount of $$ spent, I would think there would be consistency and accuracy with updates.
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Posted 1 year ago
Easy order process Great discounts
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Posted 1 year ago
Ordered contacts over a week ago. Paid for expedited shipping. Called customer service for assistance and the lady was of no help, rude and put me on hold until my call expired. Horrible customer service! We’ve ordered contacts here forever. My son is a high school student athlete who will be out of contacts as of tomorrow with no idea when we will receive our order
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We sincerely apologize for the frustration you experienced with your recent order and completely understand the urgency of your situation After reviewing the details, we see that you called for an update on your order, which was in the process of being prepared for shipment at the time. During the call, you requested an upgrade to expedited shipping at no additional cost. While we were working to remove the hold on your order and accommodate your request, unfortunately, the call was disconnected. We followed up with an email to ensure you had the information you needed and also refunded the shipping charge. To address your concerns, we have upgraded your shipping to expedited (2-3 business days), and we are doing everything we can to get your order to you as quickly as possible. We truly value your long-time business with us and apologize again for any inconvenience caused. If you need any further assistance, please don’t hesitate to reach out. We're here to help!
Posted 1 year ago
Best deals in a variety of luxury brands eith best customer service
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Posted 1 year ago
Slowwwwwww shipping. Don’t recommend
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Posted 1 year ago
First I ordered from the other contact people online but the total didn’t add up at all so I immediately canceled and ordered 6 boxes of my contacts here for way cheaper than 4 boxes from the other place. And the shipping was cheaper and faster!
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Posted 1 year ago
I like ez contacts. But i has a bad experience with them . I was trying to return my glasses on the day of my return deadline. But it doesn’t allow me to do that. I tried writing message to the costumers service almost 3 times but they didn’t give a damn. They just ignore my messages.
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Posted 1 year ago
Great place to get your contacts from! Great prices and fast shipping!
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Posted 1 year ago
It was disappointing that Ezcontacts does not honor their FREE SHIPPING policy on all orders in the US as advertised clearly on their website if you select a contact brand on Google shopping that’s more competitively priced. I didn’t get a discount I received a more competitive price and was charged $8.95 for shipping. This shipping fee is ridiculous for contacts that weigh very little.
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Posted 1 year ago
Ordering was easy and the description of the product was complete. I will use EZContacts for future eyeglass needs.
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Posted 1 year ago
you should let the customer know when items are back ordered. I had to wait several weeks and could have went another route. 5 to 7 business days should be 5 to 7 business days.
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Posted 1 year ago
The shipping time is supposed to be 1-2 days. It’s been 3 weeks and the order still says order processed. Very unhappy
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Posted 1 year ago
I am happy with the glasses, but not the time it took to get them. I ordered October 20th and got the glasses on November 19. I called twice about the length of time it was taking and got a short answer.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Ordered 5 days ago still haven't shipped
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Posted 1 year ago
Hi there, Thank you for reaching out to us and providing feedback. We apologize if there was any delay with your order Upon checking, we see that your order has shipped and is currently in transit. Please feel free to reach out to us at help@ezcontacts.com should you require any further assistance. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
I was very pleased to receive my Persol sunglasses through EZContacts. The sunglasses arrived in brand new condition and securely packaged. I was able to save almost 50% off the retail purchase price! Quite the bargain! Extremely pleased!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews