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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered basic Oakley sunglasses on 2/23 and just received word they have shipped. I guess that is normal time.
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Posted 11 months ago
Great deal and great service with quick shipping!
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Posted 11 months ago
Honestly, this is a no-muss, no-fuss, user-friendly website. Reordering took me no more than 5 mins... maybe less. Just super easy to use and will definitely be ordering in the future!
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Posted 11 months ago
I will never ever order from them again. As someone who shops online 90% of the time. I’m fully aware of order processing time. I was in need of an urgent order because my usual vendor was out. EZContacts advertised receipt by a particular day, however they did not deliver (pun intended). When asked, they tried to lecture and almost scold me on the difference between processing time and delivery time. Again, I understand they are completely different. Do you!!?! Here’s a crazy thought: If you are going to advertise a delivery by date, that should include your processing time - but that’s just me. Will not be ordering again.
Helpful Report
Posted 11 months ago
Order took awhile and I reached out but was informed that it could take up 5-7 days, and it was stated on the website - cool my bad. So I waited and had them next day business for shipping. Got them 9 days later and they weren’t even the right glasses. Complete wrong style, color, and prescription. Reached out and they took awhile to get back to me and requested evidence of what was shipped. Sent them everything and it’s been 2 hours and haven’t heard back yet.
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Posted 11 months ago
Waiting to receive my, order. Placing order was excellent.
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Posted 11 months ago
Still haven't received glasses I ordered weeks ago
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Posted 11 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
The buying part was seamless, but the shipping is less than desirable been over a week and it hadn't been shipped yet.
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Posted 11 months ago
Prices are good. Haven’t received the glasses yet but one thing I would like to do in the future is to pay for expedited shipping. If you opt for 5-7 days, it takes they take their time. Took them 8 days to ship mine.
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Posted 11 months ago
Had exactly what I needed. Easy use website. Quick shipping.
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Posted 11 months ago
Excellent service. Technology driven. Quick resolution of issues and the minimum number of questions
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Posted 11 months ago
Ordered glasses 10 days ago. They have still not shipped. No communcation whatsoever. Very disappointing.
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Posted 11 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
My order was completely wrong and no compensation and will not send my correct order until i have to ship the wrong order back. Unacceptable
Helpful Report
Posted 11 months ago
Hi there, Thank you for your review. We apologize for the inconvenience you experienced with your order. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
Your prices changed depending on how I got to your site.
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Posted 11 months ago
Thanks for your feedback. The pricing may vary depending on how you accessed our site—for example, discounts offered through Google Shopping or promotional links can apply automatically when clicked. If those aren’t selected, the pricing may reflect our standard rates. We appreciate you pointing this out and are always working to make things clearer for our customers.
Posted 11 months ago
Easy to order, will definitely buy again from EZContacts!
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Posted 11 months ago
Bang for Buck EZContacts is the solution
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Posted 11 months ago
Glasses ordered have been delayed with little communication or explanation. Not happy with EZ Contacts.
Helpful Report
Posted 11 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
The turnaround time stated at the time of purchase is not accurate at all.
Helpful Report
Posted 11 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
Highly recommend!
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Posted 11 months ago
Process from start to finish was easy; picked out what I wanted, uploaded the Rx information, hit ApplePay and within 20 minutes, received word my order had shipped. I could not ask for a better experience.
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Posted 11 months ago
EZContacts is rated 4.0 based on 22,714 reviews