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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Second time ordering from here and paying for expedited shipping, and not receiving my order within the time frame I paid for. A week after packing my order there has been zero progress. None. Apparently the company closes for major holidays? But they don’t post this information so it is misleading to consumers. I would have ordered elsewhere had I known I would not get my lenses within the time frame I needed them by. Prices are good but next time I will pay more elsewhere because it’s worth the reassurance I will get my contacts when I need them. Being able to see is important!
Helpful Report
Posted 11 months ago
Hi there, Thank you for your review. We are so sorry your order did not arrive within the expedited window you expected. We understand how important it is to receive contact lenses on time, and we regret the inconvenience this delay caused. Our fulfillment center was closed for Passover, and we announced the closure in advance through emails, text messages, and a banner on our website. Because your order was placed during that closure, processing could only begin once we reopened, which affected the overall delivery timeline. The expedited fee covers three‑to‑five‑day carrier delivery after an order leaves our facility, but it cannot shorten a scheduled holiday closure. We appreciate your feedback and will continue working to improve our communication so that delivery expectations are clear. If you have any additional questions or need further assistance, please contact us and we'll be glad to assist you. Thank you for bringing this to our attention.
Posted 11 months ago
Terrible! Waiting one week to ship something they said was in stock. Tried to reach customer care. They ignore my chats and didnt return messages. Terrible experience now I'll be on vacation with no contacts. Thanks ezcontacts %#@!/÷&*
Helpful Report
Posted 11 months ago
We’re very sorry to hear about your disappointing experience, and we truly understand your frustration. Your order was placed on April 14, just after our cutoff for orders before our scheduled Passover closure. We sent multiple notices in advance about the closure, and we resumed processing orders as soon as we reopened. We apologize for the delay in shipping and the lack of response you received during that time. This is certainly not the experience we strive to provide. We understand how important it is to have your contacts on time, especially when you have travel plans. Please reach out to us directly with your order number, and we’ll do everything we can to assist you. We appreciate your patience and are working to improve our communication and support.
Posted 11 months ago
They asked me for a review 6 days after I have made the purchase. The crazy thing is, they still haven't showed that they have shipped yet. Maybe if you ship fairly quick and ask for a review after I recieved the order, it would be different. At this pace, who knows when they will ship and if I will even get the order. Just disappointing.
Helpful Report
Posted 11 months ago
Thank you for your feedback, and we’re sorry for the frustration caused. As noted on our website, this item has a 7-10 business day processing time. We’re happy to confirm that your order was shipped within this time frame, and we apologize for any confusion. Regarding the review request, these are automatically sent based on our system’s timeline, and we understand how receiving a review request before the item has shipped can feel premature. We appreciate your patience and are committed to ensuring your order arrives as expected. If you have any concerns or need further assistance, please don’t hesitate to reach out.
Posted 11 months ago
Placed order two weeks ago and cant get a status on order. Have received multiple marketing emails everyday for the past 15 days -- but no order delivery status.
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Posted 11 months ago
EzContacts has saved me so much money on contacts. Have ordered from them for years, good quality & It's the only place I'll continue to purchase from.
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Posted 11 months ago
Easy to buy sunglasses at a greatly reduced price. Works for me!
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Posted 11 months ago
Item delivered as promised and exactly what I expeced order to be. Thank you.
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Posted 11 months ago
I have ordered from EZContacts for years, I really enjoy the service and the cheap rates of any other contact suppliers.
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Posted 11 months ago
Dynamite deal and quick processing for my contact order. Thanks!
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Posted 11 months ago
Cheapest prices that I found. My contacts arrived when I was told they would. Paying extra for standard delivery of 3 business days was not good. All other sites I saw did not charge for shipping unless it was express for next day.
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Posted 11 months ago
The sunglasses were easy to order, and they were shipped out quickly. They were packaged well with all accessories included. It was obvious that they came directly from the factory and were NOT knockoffs.
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Posted 11 months ago
You sent me the wrong prescription smh
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Posted 11 months ago
Usually always flawless but if there is a problem they fix it no questions asked. Have made several orders from them and so has my wife and they have always come through, just sometimes in the long run vs the short so deducted one star. Thanks overall!
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Posted 11 months ago
Super fast
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Posted 11 months ago
So you want me to review a product I haven’t received yet. I thought you received a product first wear them for a while then review Am I missing something?
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Posted 11 months ago
The Georio Amani frames I purchased are great. It took a month to receive. After trying them on it was worth the wait. The only reason I rated my purchase a four star was it took so long for it to arrive. Love the glasses.
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Posted 11 months ago
Easy proccess, everything as claimed and promised.
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Posted 11 months ago
Ordering contacts for my Son recently was very easy and the delivery came fast. I have been a customer to EZContacts for my glasses frames for several years and love the selection which I can afford. I recommend EZContacts hands down.
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Posted 11 months ago
Easy to find what I wanted.
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Posted 11 months ago
Ordering was easy and the price was great!
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Posted 11 months ago
EZContacts is rated 4.0 based on 22,714 reviews