Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Estoy feliz de poder pedir los lentes por internet fue muy rápido espero que me lleguen en el tiempo sugerido lo recomiendo
Helpful Report
Posted 1 year ago
Easy to reorder and never have any issues. The only thing that irks me is that they always send you a $10 coupon AFTER you place an order.
Helpful Report
Posted 1 year ago
I have been ordering glasses and I never had any issues. Now it is a headache for any order. I order glasses they have not sent me a tracking number
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for any inconvenience regarding your tracking information. We've just gone ahead and sent you the tracking information. Please note that sometimes our emails can end up in spam folders, so be sure to double-check there if you haven't received it yet. If you have any other questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com and we'll be glad to assist you further.
Posted 1 year ago
They are simple and user friendly
Helpful Report
Posted 1 year ago
Awful
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are so sorry to hear that you were dissatisfied in regards to your order. We value your feedback and want to do everything we can to address your concerns. Please email us at help@ezcontacts.com with more details about your experience. We'll be glad to investigate your feedback further and figure out a resolution. Thank you for your time and understanding. We look forward to hearing from you shortly!
Posted 1 year ago
Very quick service especially if you have an established account and password.
Helpful Report
Posted 1 year ago
Haven't received the product yet but the customer service people were very helpful in changing my glasses prescription when I realized I'd entered it incorrectly.
Helpful Report
Posted 1 year ago
Thank you so much EZContacts!! You are super Easy EZ!! I am so impressed at the quality & rapid response to your patients who need our eyesight!! My vision has been foggy with my older lenses & my refill of my prescription took no time at all! My order says already shipped & on the way! I can't wait to see again! You can't know how much this means to me! Thank you so much EZ Contacts!!! from DN Austin, Texas
Helpful Report
Posted 1 year ago
Excellent prices and great selection of contacts. Will definitely shop here again.
Helpful Report
Posted 1 year ago
I love it 😊
Helpful Report
Posted 1 year ago
good price and shipping lead time is short.
Helpful Report
Posted 1 year ago
It was quick and easy to reorder my contacts. They kept my prescription on file and I just had to click. Excellent service!
Helpful Report
Posted 1 year ago
Best service and affordable glasses God bless
Helpful Report
Posted 1 year ago
The service was great, and the product I ordered arrived undamaged. The only set back I had was it took about 5 weeks for my order to be sent out.
Helpful Report
Posted 1 year ago
I haven't received my new glasses yet, but so far EZContacts was great. The ordering process was easy and customer service has been wonderful.
Helpful Report
Posted 1 year ago
Paid for 2 day shipping and it’s been 4 days.
Helpful Report
Posted 1 year ago
Hello, Thank you for reaching out and providing feedback. We'd like to clarify our shipping and processing times for your recent order. While you've requested 2-day shipping, we see that you selected prescription lenses that require additional processing in our lab. This additional step takes 5-7 business days, as noted on our website, and your order was indeed shipped out within that time frame. We apologize if this information wasn't communicated as clearly as possible. We're always working to improve our communication and transparency, and we appreciate you bringing this to our attention. For further assistance, please don't hesitate to reach out to us at any time. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Cannot do online eye exam. Order was canceled and I was still charged
Helpful Report
Posted 1 year ago
Hello, We appreciate your feedback. We apologize for the issues you faced with the online vision test. As for the cancellation, your order remains active, so no refund has been issued. We would love to assist you in getting your prescription verified. Please reach out to help@ezcontacts.com should you require further assistance.
Posted 1 year ago
I ordered sunglasses. I received them within a couple of days. Wonderful customer service.
Helpful Report
Posted 1 year ago
Took over 2 months to receive my order
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We are incredibly sorry to hear about your experience with our delayed lenses. We understand your frustration We would like to apologize; it seems that our website was not updated at the time when you ordered your product, which confused you when they were out of stock. Our management is aware of this issue and they are working to update the information on our website to reflect the accuracy of our inventory. We're truly sorry for the extended wait, but we're happy that you've received the frames already. We value your business and truly apologize for the inconvenience caused. Please don't hesitate to reach out to us at help@ezcontacts.com should you require further assistance.
Posted 1 year ago
Am not happy with ezcontact wait almost 4 weeks and still have not yet receive my glasses it not cool .. Respectfully now I just want my money back .
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback about EZContacts. We sincerely appreciate you taking the time to let us know about your experience and apologize for the delays you encountered with your order as we strive to provide the best possible service to our customers. We're truly sorry for the extended wait, but we're happy to inform you that your order has shipped and the tracking information has been emailed to you. We value your business and truly apologize for the inconvenience caused. Please don't hesitate to reach out to us at help@ezcontacts.com should you require further assistance.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews