Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.37

4.4 Rating 1,149 Reviews

85 %

of reviewers recommend Fantastic Services

4.4

Based on 1,149 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“Ever since Fantastic Services got rid of our bed bug problem, we haven't had any trouble since. They were polite and arrived on time. I don't have any complaints.”

Helpful Report

Dear Lesley, Thank you for your lovely feedback. We work hard in order to ensure we are punctual for our clients as we are aware of how important that is. Knowing that it is appreciated and results in happy customers is the sheer motivation for us. Thank you for choosing us, Fantastic Services

“They have been to our house multiple times. We are always amazed at how well they remove stains and how easily they disappear. They are always very professional too. I would recommend Fantastic Services to anyone.”

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Dear Ethan, Thank you so much for rating our service. We are so happy to know that you enjoyed it. We always remain at your disposal and look forward to seeing you again next time when you need our help. Kind regards, Fantastic Services

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Dear Ethan, It has been such a pleasure for us to have provided you with the Fantastic Service that you deserve. Thank you so much for this lovely feedback. We look forward to seeing you again and assisting you next time when you need our help. Kind regards, Fantastic Services

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Dear Clayton, We truly appreciate your feedback and are so glad to know that you enjoyed your service. We look forward to seeing you again and providing another Fantastic Service for you next time when you would need it. Kind regards, Fantastic Services

“I called them after I had problems with my last cleaning company (they showed up late the last two times). The team from Fantastic Services showed up right on time and were ready to clean. And they did a great job! They scrubbed the floor very well and removed some tough stains in my bathroom. I will definitely call them again.”

Helpful Report

Dear Melanie, Thank you for sharing your experience. Knowing that our customers are happy with the service we provide is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Fantastic Services helped us with a really hectic move. We had several fragile and unique items that needed specific care during transportation. I explained everything to the call centre agent and they adjusted to our needs. Everything arrived on time and nothing was broken or damaged. The movers were polite and attentive. I recommend this company.”

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Dear Brennan, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“The Fantastic Services crew did an amazing job. Great communication, timing, professionalism, no hidden or surprise charges. They came at the agreed time, picked up all my items without issue, and took care of all the furniture. I can't recommend them more!”

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Dear Poole, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“I have used Fantastic Services a few times, and I am impressed with the availability and quality of the service. Great help and always a good experience. Would recommend again.”

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Dear Sienna, It has been such a pleasure for us to have provided you with the Fantastic Service that you deserve. Thank you so much for this lovely feedback. We look forward to seeing you again and assisting you next time when you need our help. Kind regards, Fantastic Services

“The carpet cleaner was really nice. He came in, did his job efficiently and quickly, gave me a little advice on how to deal with the carpets afterwards, as well as handled a stain from a previous session that was difficult to remove. Definitely a 1st class service, I highly recommend Fantastic Services!”

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Dear Ken, Thank you for your brilliant feedback. We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service. It would be an honor for us to assist again. Warm Wishes, Fantastic Services

“I had a great experience, from the initial phone call to ask to the moment the movers left everything in place in my new home! The communications throughout were immediate and informative. I'm very happy with the efficiency of how it was done and the care of all the items moved! Can't be happier with the experience.”

Helpful Report

Dear Elle, Thank you for sharing your experience. Knowing that our customers are happy with the service we provide is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“It was a good experience. I thought it could have been very stressful, but thanks to these guys, all went smoothly. They were helpful, speedy and efficient. The only negative part of the service is that they advised choosing the bigger van size, which was unnecessary. Overall, excellent service.”

Helpful Report

Dear Danielle, Thank you for your feedback. We are grateful for your kind words and your honest evaluation and we will make sure to keep up the good work. We look forward to the opportunity to earn your 5 star rating the next time. Warm Regards, Fantastic Services

“I called Fantastic about a pest problem. Spoke with a very polite agent who explained me everything about the service and managed to organise the appointment for a convenient time that fit my schedule. The technician was very professional and thorough as well and I believe the problem is now solved.”

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Dear Liz, Thank you for taking the time to share your impression. We always strive to provide 5 star services and seeing that we have done just that for you is delightful. It would be an honour for us to do so again and impress you even more. Thank you for choosing us, Fantastic Services

“My second booking with Fantastic Services was as good as my first service. I booked with them because the process was easy and reliable. The pest problem I had was dealt with very promptly, and I would recommend Fantastic Services to friends and family!”

Helpful Report

Dear Viv, Thank you for your brilliant feedback. We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service. It would be an honour for us to assist again. Warm Wishes, Fantastic Services

“If you need one-time pest control or regular pest control, Fantastic Service is the best choice! We have used them for several issues, and we have always been satisfied with the results. The techs are always professional, courteous and on time. We know we can count on Fantastic Services to handle any situation.”

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Dear Frank, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“The customer service at Fantastic Services has been amazing. The team is a delight to work with and provides great service. We are new home owners, and it’s wonderful to work with a company that provides both transparency and attention to detail.”

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Dear Jarmo, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Excellent service highly recommend, polite courteous and professional Thank you”

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Dear Trudi, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“The guys that turned up were polite, professional and quick about their work. They checked with me to see exactly what I wanted and then checked at the end that they had done exactly what I wanted. Job done well”

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Dear Freddie, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“The guys I had were from Bulgaria and were amazing (maybe father and son). I mean they went way beyond my expectations. I was expecting to leave certain bookshelves and a wardrobe behind as I knew they couldn’t fit around the restricted staircase of new place. However, no problem they dissembled the furniture and reassembled at my new location - outstanding! So much more than your average removers. Unbelievably good service!”

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Dear Paul, thank you so much for taking the time out of your day to share this amazing feedback. We are so happy to know that you enjoyed your experience with us. We always remain at your disposal and look forward to seeing you again next time when you would need our help. Kind regards, Fantastic Services

“Great customer service and Milan was amazing. Did everything I needed in great time.”

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Dear Amit, we greatly appreciate this lovely feedback and are delighted to know that you enjoyed your experience with us. We always remain at your disposal and look forward to providing another Fantastic Service for you when you would need it. Kind regards, Fantastic Services

“.excellent service provided and very professional. Would highly recommend their services.”

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Dear Yvonne, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

Fantastic Services is rated 4.4 based on 1,149 reviews