Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.38

4.4 Rating 1,145 Reviews

85 %

of reviewers recommend Fantastic Services

4.4

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“Very friendly & helpful staff over the phone. The plumber Nicolai was incredibly informative, he explained everything to me and was very efficient, would recommend :)”

Helpful Report

Dear Emily, thank you so much for taking the time out of your day to share this lovely feedback. We are so happy to know that you enjoyed your service. We look forward to seeing you again and providing another Fantastic Service for you when you would need it next. Kind regards, Fantastic Services

“Very professional”

Helpful Report

Dear Anita, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“The job was done as per expectation. The Gardeners were very professional.”

Helpful Report

Dear Firoz, we are more than happy to know that you enjoyed your service. Thank you so much for sharing your feedback. We look forward to seeing you again next time when you would need our help around the house or garden. Kind regards, Fantastic Services

“Very friendly and efficient”

Helpful Report

Dear Margaret, Thank you for your brilliant feedback. We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service. It would be an honor for us to assist again. Warm Wishes, Fantastic Services

“Very good company they listen to your needs and give advice. I have used them for many years and very happy”

Helpful Report

Dear Patricia, we are so grateful for this lovely feedback and are more than happy to know that you enjoyed your experience with us. We always remain at your disposal and look forward to seeing you again. Kind regards, Fantastic Services

“Alana arrived early, great start! I was also impressed that she arranged things nicely and used her own initiative, once I had explained what I would like done. Very nice lady, who just got on with it. Well done! Please ignore questions and answers below....error!!”

Helpful Report

Dear Cheryl, Thank you for your lovely feedback. We are delighted to know that our service provider has impressed you so much and we will make sure they are made aware of your feedback as it will surely be found very motivational. We look forward to impressing you, even more, the next time. Kind Regards, Fantastic Services

“Fantastic do a weekly regular clean and the team are punctual and do a really good job. Thanks.”

Helpful Report

Dear Neil, Thank you for your lovely feedback. We work hard in order to ensure we are punctual for our clients as we are aware of how important that is. Knowing that it is appreciated and results in happy customers is the sheer motivation for us. Thank you for choosing us, Fantastic Services

“Hired a 2 person cleaning team on 30-Mar for 3 hours and cannot thank them enough for the professional cleaning that was undertaken i would have no issues in hiring them again in May”

Helpful Report

Dear Christopher, making our customers happy is one of our main goals and we are so delighted to know that we've achieved it again. Thank you for the lovely feedback. We look forward to seeing you again. Kind regards, Fantastic Services

“Fantastic services provide an excellent range of services, I have used regular house cleaning and also the oven clean service.”

Helpful Report

Dear Amanda, we are so happy to know that you enjoyed your experience with us. Thank you so much for sharing this lovely feedback. We always remain at your disposal and look forward to seeing you again. Kind regards, Fantastic Services

“End of tenancy cleaning with carpet cleaning was not great. There are smear marks left on the appliances and the baseboard of the kitchen was not cleaned. There was also dead flies behind the curtains in the bedroom where the carpet was meant to have been deep cleaned. EDIT:16/4 - I contacted the company and they sent a second cleaner to come to the property to amend what was missed. The earliest they could clean was the Friday, which I do wish they could have come a day earlier but I understand that they had no available staff. The customer service agent named Tina was extremely helpful and responsive and I am glad to have had her as a customer service rep.”

Helpful Report

Dear Brittany, We always ensure to provide our End of Tenancy service with the highest quality possible, as we recognize how important it is. We regret seeing that our most recent service fell short on that promise and will make sure to provide you with a proper solution. As a customer-oriented company, your satisfaction with our services is our biggest priority and our Customer Care is currently investigating into your service, dedicated to make this right by you. Please expect to be contacted shortly on this by a Customer Care representative. Kind regards, Fantastic Services

“Best cleaner I’ve had in a long time! Absolutely superb. Excellent!”

Helpful Report

Dear Nnamdi, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“Arrived on time. Checked over the flat to see what needed to be done. Cleaned the carpets well. Neat and tidy job.”

Helpful Report

Dear Jacky, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“I have been using the Fantastic Magic Gardening Team for a few years now, and have been more than satisfied with the work they do in maintaining the back and front garden 2-3 times a year. Excellent service. Excellent Team.”

Helpful Report

Dear Alberta, we are so happy to know that you are enjoying your experience with us. Thank you so much for sharing your feedback. We look forward to seeing you again and providing another Fantastic Service for you next time when you would need it. Kind regards, Fantastic Services

“Tony and his team of packers were amazing. Very efficient considerate and polite. They took the stress out of the stress of moving. They were incredibly sensitive that they were packing up my life and the emotion that goes with that. I’m more than happy to recommend them to everyone and already have Recomended them to family and friends. 👏🏻👏🏻👏🏻”

Helpful Report

Dear Iliana, thank you so much for taking the time out of your day to share this amazing feedback. We are so happy to know that we were able to assist you and always remain at your disposal next time when you would need our help. Kind regards, Fantastic Services

“Professional, hard working, super clean. In short; fantastic!”

Helpful Report

Dear Joanna, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Fantastic! 😊 handyman took pride in his work, he was very good.”

Helpful Report

Dear Hardeep, we are so happy to know that you enjoyed your service. Thank you so much for sharing this lovely feedback. We always remain at your disposal and look forward to seeing you again. Kind regards, Fantastic Services

“Really efficient and brilliant job! In just 3 hours, the gardeners made my garden look tidy and completely different! I am very pleased with the work.”

Helpful Report

Dear Alexandra, Thank you for your brilliant feedback. We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service. It would be an honor for us to assist again. Warm Wishes, Fantastic Services

“Xander is really good as he explains to you in detail what needs to be done to remove the rodent completely. Highly recommended!”

Helpful Report

Dear Marty, Thank you so much for taking the time out of your day to share this lovely feedback. We are more than happy to know that you enjoyed your experience with us. We look forward to seeing you again and providing another Fantastic Service for you when you would need it next. Kind regards, Fantastic Services

“Excellent job very well done”

Helpful Report

Dear Paul, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“Great services when moving house - plumbing, packing, removals & cleaning - would definitely recommend.”

Helpful Report

Dear Cleopatra, We are more than happy to know that you enjoyed your service. Thank you so much for sharing this lovely feedback. We always remain at your disposal and look forward to seeing you again. Kind regards, Fantastic Services

Fantastic Services is rated 4.4 based on 1,145 reviews