Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 627 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

Company Reviews

Questions

Metrics

1.1

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Visit Website

Write Your review

Tell us how Fastway Couriers Ireland made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute trash, I honestly fail to see how these guys are still in business.”

Helpful Report

Posted 9 months ago

“Dreadful service. Parcel collected 3 days after agreed date. No way of contacting anyone. Support actions do not work. Track number allocated did not work. Do not use this service”

Helpful Report

Posted 9 months ago

“I wouldn’t leave any star rating from this company. I ordered my runners from ASOS and last Wednesday I got an email say my parcel arrived so I went down stairs but my parcel was gone. The driver didn’t call me or ring my doorbell. He got in the building from someone who live in the same building. So I walked over to the other blocks incase he left it there and ask ppl if anyone see it but obviously no one will admit they took my parcel. I contacted Fastway straight away and they refused to help me and say if the driver leave it there then nothing they can do. The driver rang me the next day and he said he left it in safety mailbox but we don’t have it here and he said it’s not his job to call me to ask if I’m home or not. He just assume ppl will be home. I lost my parcel and I can’t claim my money back. ASOS close my account under fraudulent. I hope this company will shut down very soon. They need to interview and hire some professional to work as a driver as we trust you to hand over our stuff.”

Helpful Report

Posted 9 months ago

“The parcel I was supposed to receive a week ago has still not been delivered, I am waiting at home every day, there is no e-mail address or phone number where I can reach customer service, there is no return when I try to communicate via the application, a disgraceful company.”

Fastway Couriers Ireland 1 star review on 12th August 2024

Helpful Report

Posted 9 months ago

“An old address defaulted for the shipping address by mistake and when the parcel was sent out I contacted FW 3 times by email to change the address and nobody came back to me at any stage Brutal customer care”

Helpful Report

Posted 9 months ago

“If I could give a 0 I would have. Still can not contact them by phone. They said they tried to make delivery several time each time I was in my apartment and nobody came to deliver. After numerous times trying to email and send messages to the customer service ( if there is such a thing) not 1 reply. This company should not be in business. Absolutely shameless company should close.”

Helpful Report

Posted 9 months ago

“I ordered something from a company in co. cork. I received email updates that the parcel had been collected, and then that the parcel would be delivered. This morning my parcel had been thrown over the gate. No one rang the doorbell. They are fortunate nothing breakable was in it. Absolutely appalling service. Why anyone would use this company tp deliver precious cargo is beyond me.”

Helpful Report

Posted 9 months ago

“They didn’t deliver my package to my address and I emailed multiple times and still have heard nothing the service is absolutely shocking and would put me off anything that uses Fastway couriers”

Helpful Report

Posted 9 months ago

“Said it was delivered 2 hours ago,No sign of the package,No note or anything or signature.Just pure ignorance.”

Helpful Report

Posted 9 months ago

“I received an email my parcel would be delivered then another one that it had been delivered, but nothing delivered until the next day, never got many deliveries through Fastway but the few I did get were very unsafactory, the last one was left outside in the rain, eventhough Porch Door unlocked and note up to leave parcel in the porch, it's not good enough, you are supposed to be providing a service, obviously a huge amount of unhappy customers going by the reviews. Why can I not contact you I phoned no this am recording to go to website. I would expect you to look and give a service that the public deserve.”

Helpful Report

Posted 10 months ago

“Absolutely useless company Absolutely useless company, ZERO customer service. Their website has no contact chat, no email contact, no phone number to ring, how very convenient for them. They lost a €200 valued item of mine at Christmas and took no responsibility was going in circles with them. Also lost a package recently they delivered to wrong street and wrong house number and claimed it was signed for. They just shrug shoulders and play dumb. If I could give ZERO stars I would.”

Helpful Report

Posted 10 months ago

“Shocking customer service. Delivery drivers don’t make any attempt to deliver your parcel before sending back to the supplier. No contact details available to ring and get an update either - you’re just left in the dark. Dreadful company. Hopefully your parcels are delivered by another courier for your own sake”

Helpful Report

Posted 10 months ago

“Try and avoid ordering from shops that use these couriers, (eg Smyths, Very). Several occasions parcels just don't arrive or are delivered to the wrong house. Abysmal customer service also.”

Helpful Report

Posted 10 months ago

“Similar to what is being said here. They report a delivery attempt but they never appear. Or more, they buzz your home and leave not having any time for you to go downstairs and get the parcel. It is just amazing a company like that to continue operating in Ireland.”

Helpful Report

Posted 10 months ago

“Unable to contact them on the website as their customer care team system doesn’t work. I try the contact me and send them a message there and still no joy with them. I even told them on the alternative delivery for when I’m will be available to take delivery and they still just try delivery when I’m not home. An absolute disgrace of a company!!!”

Helpful Report

Posted 10 months ago

“The delivery driver delivered a box which I opened . I thought it was a Lego set which my daughter had sent as she will be arriving on holiday with her 2 young boys in a few days time. The driver returned with a parcel which was for me and severely damaged.. When he saw the box was opened he snatched the box from me in anger and said it was not for me . I was then met with a barrage of foul language . I am a pensioner and felt very threatened by his behaviour on my doorstep”

Helpful Report

Posted 10 months ago

“Still waiting for parcel, and they keep saying they attempted delivery, has anyone got a contact number as the parcel is very important to my partner who is pregnant and the stress is starting to fuel”

Helpful Report

Posted 10 months ago

“Sham fraudulent company ,the driver is initialing the delivery slip himself , we have photographic proof, we also have cctv , then he clicks it as delivered in his company system , it’s shameful , he also delivers to the local shop because he is too lazy to make the full journey , he tells the shop assistant that he will call the customer and never does, my package was in a shop that I actually don’t really use for over a month , the shop keeper asked him to take the package and he told her that he was phoning me ( never happened ) complete lies!! this company should not be allowed to trade their licence to trade should be revoked , just look at all the complaints about them online , why are they still trading ??, there is no way of contacting them , no direct number , the worst courier company I have ever come across , sad thing is there are decent people out there looking for jobs who would do a wonderful job given the chance and we end up with a company run so badly that there could care less if their driver deliverers or not , shameful”

Helpful Report

Posted 10 months ago

“Talk about the worst delivery company in the world! Two years ago you destroyed our wedding flowers. Today when we contact you with a reference number we are told we need to contact the seller and have them contact you.... Talk about going around in circles. NOBODY SHOULD EVER USE FASTWAY”

Helpful Report

Posted 10 months ago

“So far the communication is extremely poor. How do they stay in business? I have to say that in general delivery service in Irealand is 50 years behind Poland”

Helpful Report

Posted 10 months ago

Fastway Couriers Ireland is rated 1.1 based on 627 reviews