Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.14

1.1 Rating 410 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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Metrics

1.1

Based on 410 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 14th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered to wrong house. Don't use Eircodes. Don't reply to customer emails. Don't ring bell or get signatures. All round terrible service.”

Helpful Report

Posted 5 months ago

“Package's almost always are apparently delivered with "authority to leave " but there is . no Package!?!! Has been left outside neighbours ( in the rain..) , outside a pub that was closed at the time and has been thrown beside peer in a puddle of water! Honestly don't know how they're still in business!!!???? If the are any businesses out there reading this know I will NOT be buying anything from you if you are using these cowboys for delivery!!!!”

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Posted 5 months ago

“Parcel never delivered to my address only got the parcel when I called for fuel at a service station 10 miles from my address 11 days later. If you can’t find the address at least take parcel back to depot and contact the customer.”

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Posted 5 months ago

“Absolute scam company. Says delivered and signed and a forged signature with my initials!!!!! Never got the parcel!!!!!!!!!!”

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Posted 5 months ago

“I chose to have the package delivered to a pickup point rather than to my home as I was out that day. I got an SMS to say it was delivered on Friday morning and I went to collect it on Friday night. The staff in the shop would not give it to me without a PIN from Fastway but I was told it could take up to a week to get the PIN to collect the parcel, even though I could see the parcel there on the counter, addressed to me. Eventually the guy in the shop gave me the parcel after he photographed my ID. The following Tuesday afternoon, after e-mails to Fastway, I finally got the PIN to allow me to collect my delivery.”

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Posted 5 months ago

“My package was delivered to the wrong house. My neighbour 3 houses up received package at the time he was away so didn’t get it until he returned home 3 days later. The company I ordered from said package was delivered and signed for which never happened who signed for it who knows.”

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Posted 5 months ago

“Threw package over my gate in to a puddle of water when I was home, couldn't be bothered with the extra 20 seconds it takes to ring a doorbell”

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Posted 5 months ago

“Constantly poor. Really bad”

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Posted 5 months ago

“Extremely bad service. Checked tracking on my parcel and they have Unable to deliver card left with customer - Rang - No Answer. Been at home the whole day and did not receive one call from them.”

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Posted 5 months ago

“Absolutely joke of a courier service”

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Posted 5 months ago

“Horrible HORRIBLE , HORRIBLE! THE ONLY WAY TO SHUT THIS COMPANY DOWN IS TO MAKE COMPLAINT TO THE TRADES AND CONSUMER RIGHTS OFFICES! IT IS A SCAM OF A COMPANY AND SHOULDN'T BE TRADING! 2 DATS IN A ROW, I AM SEATING BY THE DOOR, NO DOOR BELL RANG, NO KNOCK ON THE DOOR, BUT THE TRACKING SHOWS " CUSTOMER NOT AT HOME" ..... IF YOU VALUE YOUR MONEY, DONT BUY ANYTHING FROM ANY COMPANY THAT USES FASTWAYS! ALSO, SHARE YOUR EXPERIENCES ON SOCIAL MEDIA TO WARN OTHERS! LETS JOIN TOGETHER TO SHUT THIS COMPANY DOWN!”

Helpful Report

Posted 5 months ago

“Fastway are the worst parcel delivery service that I have ever had to deal with. I would recommend that sellers do not use them for anything. I have tried 3 times to make contact with them for a parcel that was not delivered and the tracking shows that it was returned to sender. There is no way of getting in contact with them other than an automated support tab on their website and they send an automated email where they promise to make contact within 24 hours, this does not happen. I wish there was an option to give no stars. Please DO NOT use Fastway.”

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Posted 5 months ago

“This place is a disgrace and should be closed down! My tracking says "signature obtained " but no sign of my delivery , I then send an email as they have no phone number and get told generic rubbish that "Hi, Thank you for contacting Fastway. I have followed up on the shipment and its confirmed delivered to a safe delivery location by the Courier. Safe delivery locations such as the front or back door, side gate, or with a next-door neighbor are commonly used to ensure the security of the package." Worst couriers In Ireland.”

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Posted 5 months ago

“They never contacted me and left my parcel in the shed once I saw it was signed for lucky enough I checked the shed, but it was expensive and should have been handled better.”

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Posted 5 months ago

“Absolute lying bxxxxxxs , saying attempted delivery ,sat in all day waiting , pure lazy drivers , terrible customer service”

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Posted 6 months ago

“tracking number WY0017787419 Parcel left on ditch three quarters of a mile from my house AGAIN. DREADFUL service. You're paid to deliver.”

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Posted 6 months ago

“Ridiculous company, package now lost since start of NOV with no way of contacting the company outside of ,sometimes, being able to access a chat box which is of no use what so ever. When I try their tracking system it tells no my order number doesn't exist. Even prior to this order the driver makes no attempt to deliver to my house , just throws it in with a neighbour. I've been at home with the car out the front and still will deliver to the neighbour”

Helpful Report

Posted 6 months ago

“Packages are never delivered to my house, they are delivered to my local shop and delivery is never attempted. I get an email to say I signed for the package. Liars”

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Posted 6 months ago

“Like many many people my package couldn't be delivered because they apparently 'rang and there was no answer'. This has happened more than once with me and is simply a lie. Then my package was loaded today on a van and 'a signature obtained' 26 seconds later! I did not get the package and I did not sign for it-another lie. Awful company. I have written to the supplier who I purchased from to make them aware of this constant problem. Avoid fastway.”

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Posted 6 months ago

“Absolutely the worst delivery service there could possibly be. Ordered to large lamps waited 3 weeks for delivery only to find out from the company I ordered them from, that they were lost in transit when they contacted fastway. Currently waiting on another order tracking says tried to deliver No They did not. No costumer service!! Appalling service.”

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Posted 6 months ago

Fastway Couriers Ireland is rated 1.1 based on 410 reviews