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Fetpak Holdings, LLC Reviews

4.8 Rating 3,002 Reviews

94 %

of reviewers recommend Fetpak Holdings, LLC

Company Reviews

4.8

Based on 3,002 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fetpak Holdings, LLC:

Fetpak's goal is to provide you with products that help your business grow, whether you use our products for packaging your own merchandise or whether you purchase for resale. We pride ourselves on our quality products, low prices, excellent service and quick delivery. We always strive to meet or exceed your expectations whether you are a show vendor, specialty shop, chain store, wholesaler, manufacturer, organization, or in the service industry.

Visit Website

Phone:

631-864-3090

Email:

andrews@fetpak.com

Location:

24832 Jericho Tpke, Floral Park
New York
11001

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Fetpak Holdings, LLC 5 star review on 2nd May 2024

Fetpak Holdings, LLC 5 star review on 2nd May 2024

Fetpak Holdings, LLC 5 star review on 26th February 2024

Fetpak Holdings, LLC 5 star review on 26th February 2024

Fetpak Holdings, LLC 5 star review on 26th February 2024

Fetpak Holdings, LLC 5 star review on 21st August 2023

Fetpak Holdings, LLC 5 star review on 1st February 2022

63

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tape I received was odd. Some of the rolls had more tape than others but was the same brand. There were some rolls that were actually another brand. I am ok with this as long as the tape that I ordered the correct length that I ordered and works well”

Posted 5 years ago

Hi Dawn, sorry the Filament Tape was different size rolls. Since your order was less than a case it appears that our warehouse mixed rolls from two different cases. The larger rolls are actually more than 60 yards. Next time we will be sure to send you all rolls from the same case. Hopefully our Filament Tape works well for you. Thank you for your feedback.

Posted 5 years ago

“Thank you for promply getting my order out after I had difficulty with your website ordering system.”

Posted 5 years ago

We apologize for any difficulty you had with our website. Glad your order arrived quickly. Thank you.

Posted 5 years ago

“I loved ordering from Fetpak. It was easy, perfect and quick delivery. I Would buy for my business From them again!”

Posted 5 years ago

Glad everything went perfectly with our products and fast delivery. Looking forward to serving you on your future orders. Thank you for your review.

Posted 5 years ago

“Two earring boxes arrived in a timely manner and are perfect for my needs.”

Posted 5 years ago

Glad you were happy with our fast delivery of Earring Boxes. Thank you for your 5 Star Review.

Posted 5 years ago

“nicely made inexpensive jewelry gift boxes great colors one less star because shipping is expensive”

Posted 5 years ago

Hi Rachelle, glad you like the color selection of our jewelry boxes. We offer free shipping on orders over $85, and a flat rate of $8.95 on orders $85 and under. We noticed that most of your orders are over $85 so you usually receive free shipping. Thank you for your review.

Posted 5 years ago

“I would have given a Very Good rating but I could not place my order online and had to contact Customer Service to input my credit card info. Otherwise, product was shipped and delivered as promised and it does exactly what we wanted it to do.”

Posted 5 years ago

Hi Donald, glad our Customer Service could help you out with your order and that you were satisfied with our service and product. Sorry you had trouble on our website checkout page. We appreciate your feedback and hope to serve you again soon. Thank you.

Posted 5 years ago

“Quick delivery and was what I expected”

Posted 5 years ago

Thank you for the feedback Charles. Glad you were satisfied with our products and service.

Posted 5 years ago

“The product is great for the price. Shipping was a little heavier, but that's alright. A tracking number was not provided.”

Posted 5 years ago

Glad you liked our product. Shipping is free in the contiguous US and only $8.95 for orders $85 and under. Thank you for your review.

Posted 5 years ago

“They are smaller than they looked but I really didn’t think about the size and I should have measured. My issue but I do like them.”

Posted 5 years ago

We have a 30 day return policy so you are welcomed to contact us for an RA number. We can exchange or credit your account back. Our customer service #631-864-3090, Mon-Fri 9 AM-5 PM EST. Thanks.

Posted 5 years ago

“I’m very pleased with my order and my items were delivered in a timely manner.”

Posted 5 years ago

Thank you for your positive review Annette. We appreciate it!

Posted 5 years ago

“Ships fast. Packaged very well. Arrived no damage. Only complaint is cotton is a bit flimsy compared with the ones we ordered from uline. But with no shipping cost, this is a great buy! I will buy more in the future.”

Posted 5 years ago

We are surprised the cotton in our jewelry boxes is thinner than Uline's as our boxes are made in the USA and are have much thicker paperboard and higher quality jewelers cotton. But we definitely appreciate the feedback and your review. Looking forward to serve you in the future. Thank you.

Posted 5 years ago

“I begin ratings at three stars and give more or less depending on the service and product. The jewelry gift boxes met my expectations and the delivery was a little quicker than expected so a rise to four stars.”

Posted 5 years ago

Hi William, although we like 5 stars better, we appreciate your 4 stars. Glad you were happy with our products and we exceeded your expectations on fast delivery. Thank you.

Posted 5 years ago

“A few of the small white jewelry boxes were dented. However, happy overall with the speed of the shipment and the product. Thank you.”

Posted 5 years ago

Sorry that some of the jewelry boxes arrived damaged, while it most likely happened during transit, we will still credit your account the amount damaged. Just call or email us with your invoice number and amount exact quantity damaged. 631-864-3090 or Email manager@fetpak.com We apologize for the inconvenience.

Posted 5 years ago

“So far so good. The ordering system was fairly easy and the delivery was quick. I like that.”

Posted 5 years ago

Thank you for the positive review Jan. Hope to serve you more in the future.

Posted 5 years ago

“The jewelry boxes were very nice. However, the ring boxes are too shallow to display a ring.”

Fetpak Holdings, LLC 4 star review on 28th August 2018

Posted 5 years ago

Hi Joanne, Thank you for your feedback. Sorry the ring boxes were too shallow for your rings. I believe the high dome ring boxes would work for your needs, item #VA01, link below. If you would like to exchange just call our Customer Service 631-864-3090 and they will be happy to do so. https://www.fetpak.com/product_info.php/high-dome-ring-flock-box-34h-red-only-black-due-early-sep-2018-p-7480

Posted 5 years ago

“We don't order that much from Fetpak, but when we do they have always give us a good price and fast shipment.”

Posted 5 years ago

“I was bummed to hear that the item I ordered was not going to make it to me after all but customer service informed me right away and offered other options. In the end I just ended up without the item in question but did order some other items that were a great price!”

Posted 5 years ago

“good quality gift boxes, GROSS PACK bang up a bit so some damaged gift boxes”

Posted 5 years ago

“Liked the product and it came quickly”

Posted 5 years ago

“Fetpak has a great line of products at very reasonable prices!”

Posted 5 years ago

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Fetpak Holdings, LLC is rated 4.8 based on 3,002 reviews