Field and Trek Reviews

Name: Field and Trek
Rating: 4.17

4.2 Rating 4,777 Reviews

79 %

of reviewers recommend Field and Trek

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4.2

Based on 4,777 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Field and Trek 5 star review on 17th November 2017

Jeanette Helsted

Field and Trek 5 star review on 9th September 2017

Anonymous

Field and Trek 5 star review on 25th July 2017

Matthew Aves

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a down coat but have sent it back as it didn't fit or suit . More details about the product would have been good as I would never have ordered it if I knew it went longer at the back”

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Posted 10 years ago

“hi! you send me to write a review but i haven't received my order yet! best regards Peter Peraticos!!”

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Posted 10 years ago

“I would usaully rate Field and Trek with 5 stars. Have used this company on several occasions - their pricing is competitive and service is excellent. Only 3 stars on this occasion because I am being asked to rate the service, when the goods have actually not yet arrived. In fairness to Field and Trek, I suspect this is a carrier issue as F and T dispatched the boots some time ago.”

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Posted 10 years ago

“After six days I haven´t receipt my delivery, so i can´t give my opinion at the moment, only the delivery too slowly.”

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Posted 10 years ago

“Have made a purchase at the 22nd of December and it hasn't been sent yet!”

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Posted 10 years ago

“I was sent the wrong size item which is really annoying as I need it in a hurry n had to ensure someone was in to take the delivery but at least I don't have to pay postage cost to send back. There is no contact number so no human contact, this is inconvenient.”

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Posted 10 years ago

“Otimo site de compras. Falta mais informações claras sobre o envio do produto.”

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Posted 10 years ago

“Prompt service and delivery. The gilet is as described. My only criticism is that it is too tight around the hips (even after ordering a size bigger than normal).”

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Posted 10 years ago

“I ordered it and it came within the time stated on the site where I ordered it from. Job done.”

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Posted 10 years ago

“bought a berghaus coat for my wife for £110.00. unfortunately she had trouble trying to open the side pockets as the zips are abnormally stiff. whilst doing this one of the clasps that attach to the zip snapped off. upon checking the returns for faulty goods section it seems all returns are to be paid for by the customer. so we have decided to put up with a new coat with one pocket unable to close and the other still a problem to open and close . i really dont think that if a customer recieves a faulty item they should have to pay for postage to return . basically that means you are paying more for your orderif you have a problem. i have ordered from them before but having discovered the return policy for faulty goods i would think twice before i placed any further orders.”

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Posted 10 years ago

“Decent pair of walking shoes. However specifically purchased them as they were originally advertised on Field and Trek website as having goretex protection. Upon receiving them I was surprised there wasn't any badge identifying them as having goretex. I subsequently revisited the site, only to find the goretex had been deleted from the advertising for these shoes. I felt a bit frustrated. Only hope the shoes will be as waterproof as my previous merrell goretex shoes.”

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Posted 10 years ago

“Delivery a little longer than most. No phone number to contact if there is a problem.”

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Posted 10 years ago

“Thank you for sending through my order. At this stage though as I have only just had the order I have not had chance to " Road Test " the shoes so perhaps another review in a month or so would be better in order. Regards S Batchelor”

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Posted 10 years ago

“hi have dealt before and couldnt fault my order,but this order the packaging of every item was burst open,like someone had hand opened everything,but the outer package was intact,order was also intact but looked very shabby .”

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Posted 10 years ago

“I ordered a pair of shoes which were delivered promptly, but had clearly not been checked before dispatch because one of the laces was damaged. As yet no reply from their customer service department. A little disappointing.”

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Posted 10 years ago

“Placing of order to shipment took 4 days ! In the old days I would have received the order in 2. Also worth noting that if you make a mistake in an order there's no way you can go back in and change it. You have to return the items for replacement with the costs involved. There is NO contact telephone number. All contact is by e-mail. For a UK based operation I do not think this is good enough.”

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Posted 10 years ago

“If Yodel weren't used as the courier my rating would be higher, unfortunately I won't purchase from Field and Trek again because of this issue. The shoes were very good and the price was excellent and dispatched quickly, my only issue is with the Yodel.”

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Posted 10 years ago

“Really pleased with the jackets but was slightly disgruntled as the ladies jacket I ordered still had the electronic security tag on it. I had paid to get the items delivered next day so we could use them over weekend and obviously my wife couldn't use hers because of the tag. I have got to now take it somewhere to see if they will remove the tag at my inconvenience”

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Posted 10 years ago

“Merrell quentin jacket, a superb bit of kit for cold mornings or keeping in your backpack for when the temps drop. Field and Treks next-day delivery yet again didn't work, it took two days even after paying for next-day so won't bother again with it and will probably stick to Amazon as they seem to have delivery sorted.”

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Posted 10 years ago

“I was disappointed as I had paid for a Friday delivery service so I waited in all day but it didn't arrive until late Saturday I had only just got in from work when it arrived so I could of missed it. I don't know what happened because I kept track of the parcel it was given to the driver just after 12 so I was expecting it to arrive the same day but it didn't,but to be fair the driver was polite.”

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Posted 10 years ago

Field and Trek is rated 4.2 based on 4,777 reviews