Finder.com.au Reviews

Name: Finder.com.au
Address: 99 York Street, Sydney, New South Wales
Rating: 4.69

4.7 Rating 811 Reviews

94 %

of reviewers recommend Finder.com.au

4.7

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Finder.com.au:

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Location:

99 York Street,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I realise I had been paying too much for my travel insurance and I’m now getting what I need for around half the price.”

Helpful Report

Posted 5 years ago

Hi Sharon, Thank you for your wonderful feedback and 5-star rating! Wow! We're so glad to know you're able to save for your travel insurance! We hope you'll use the Finder site regularly whenever you need to compare services and financial products. :) If you have any questions or would like to share something for us to improve our site, that would be great! Please feel free to email us at gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“It has opened my research to a wider information”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your positive review :) It's our pleasure to help with your research. We hope that you'll visit and use Finder again. Should you have questions or you need assistance in comparing financial products or services, please don't hesitate to get in touch with our customer support team. Cheers! Cheers!

Posted 5 years ago

“Gives options.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for taking the time to give us positive feedback. It's our pleasure to help you check and compare your options if you are looking for a financial product or service. We hope that you'll use Finder again. Cheers!

Posted 5 years ago

“Doesn't tell much about why it gave you this rate, no information, just rate and I doubt it's right because it gives me a good rate (only -2 from excellent) although my credit history is more than excellent!!!”

Helpful Report

Posted 5 years ago

Hi there, Thank you for leaving us feedback. There are factors that can affect your credit score so it’s important to check the information in your credit file, as incorrect listings can lower the score. Basically, in the credit report, you’ll be able to see all the listings and changes in your information. If you need some corrections made, you may have to contact the credit bureau directly. Meantime, you can also reach out to our Customer Care team if you need further guidance with your credit score and report. Please feel free to chat with us live or send us an email at gxcustomercare@finder.com. We’re happy to assist. Hope to hear from you!

Posted 5 years ago

“I got my idea from this site which I never forget”

Helpful Report

Posted 5 years ago

Hi Remanan, Thanks for your feedback and for giving Finder 5 stars! It's our pleasure to help you get an idea and thus make a better decision! Please feel free to contact us at any time if you need help with anything from getting a piece of general advice to comparing your options for a wide range of services and financial products. We're happy to help! :) Hope you can visit Finder again soon! Cheers!

Posted 5 years ago

“I find Finder very helpfull. I know what our credit rating is which is great to know”

Helpful Report

Posted 5 years ago

Hi there, Thanks for taking the time to give us awesome feedback and a 5-star rating. We're glad that you were able to check your credit score. Please feel free to let us know if you want to use it to get a financial product or service. It's our pleasure to help check your options. We hope that you'll visit Finder again. Cheers!

Posted 5 years ago

“Helps a lot for questions”

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Posted 5 years ago

Hi there, Thanks for giving us a 5-star rating. We also appreciate your awesome feedback :) Please feel free to use Finder again. It's our pleasure to help with your questions and assist you in comparing financial products and services. Cheers!

Posted 5 years ago

“I always go to Finder before I buy something, from fridges to insurance. I find it easy and comprehensive.”

Helpful Report

Posted 5 years ago

Hi Chris, Yay! Thank you very much for your feedback! We're happy you find our comparison site comprehensive! Yes, please feel free to get in touch with us at any time if you need help in comparing your options. We're always glad to assist! Cheers! :)

Posted 5 years ago

“We found the most information irelating to finance and learn the inside of it before making decision.”

Helpful Report

Posted 5 years ago

Hi Jo-Anna, Wow! Thanks for your wonderful feedback! It's great to know the information on our site helped you in making a sound financial decision! That's indeed our mission! If in case you need more help or have any questions, please send us an email at gxcustomercare@finder.com. We're available 24/7. Cheers!

Posted 5 years ago

“Jackie responded quickly and was clear in her explaining how to do a cash card transaction. I feel she is helpful especially to someone like me who is not tech savy.”

Helpful Report

Posted 5 years ago

Hi Liz, Wow! Thanks for your great feedback for Jackie and for giving us a 5-star rating! Your comment is motivating and makes our team all the more willing to help you and all our users anytime! Our goal is to make it simple and better for you especially in using our contents and the featured services on our website. Please feel free to come back again! Cheers! :)

Posted 5 years ago

“Very helpful and knowledgeable with her work”

Helpful Report

Posted 5 years ago

Hi Juvy, Thank you for giving a 5-star rating for Finder! We're glad that our Team was able to help you! It's our pleasure to be of service! If you have any questions or need assistance in the future, please do let us know, our Customer Care Team is available at any time via Live Chat or email - gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“Meet my expectations. Write ups are more neutral and more informative. Excellent writers.”

Helpful Report

Posted 5 years ago

Hi Romeo, Wow! Thanks for your great feedback! We're happy that our contents meet your expectations. It's always our goal to provide as accurate information as we can. If you'd like to share some suggestions that can help us improve, please feel free to email us at gxcustomercare@finder.com. Hope you can visit Finder again, soon! Cheers!

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback and rating! It's our pleasure to offer good service to you and to all of our users! If you have any questions and need guidance in comparing your options for a range of services and financial products, we're one email away at gxcustomercare@finder.com or chat with our Care Team live. :) Cheers! :)

Posted 5 years ago

“Your website is very good, I hadn't issue with this, I receive every month my score and thanks for that.”

Helpful Report

Posted 5 years ago

Hi Farshid, Yay! Thanks for your wonderful feedback! Glad you're able to receive your credit rating monthly through our free credit score service! Please let us know in case you have any questions in the future. And, if you have ideas in mind that you can share to help us become better, we'd love to receive them through our email - gxcustomercare@finder.com. Thanks and cheers! :)

Posted 5 years ago

“Very timely response as well as reliable information provided. It is data that can be taken to heart point ing you in the right direction. There aren’t sites that can actually assist you in finding what you need. Thanks Finder for the help ...”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for your awesome feedback and for giving us 5 stars! We're also happy to serve and help you by providing prompt response and reliable information! It's always our mission to help our users make a better financial decision. If you have anything to share with us about how we can improve, we'd love to hear it! Please feel free to send us a message via gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“no comment”

Helpful Report

Posted 5 years ago

Hello there Swan, Thanks for giving Finder 5-star rating! We're glad you've used our comparison site. If you need assistance in the future by comparing your options for a range of services and financial products, do let us know. You can send us an email at gxcustomercare@finder.com or chat with our Care Team live! We're available 24/7. Thanks and cheers! :)

Posted 5 years ago

“I've been told it's not the proper score .. . Which is disappointing.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your feedback! Sorry to hear about your disappointment with the incorrect advice of your credit score. In case you need help or have questions about credit rating, please feel free to let us know. Our Care Team can be emailed at gxcustomercare@finder.com. Looking forward to hearing from you!

Posted 5 years ago

“So easy to use, very informative! Love this site and i recommend it to many. Thank you Finder!”

Helpful Report

Posted 5 years ago

Hi Tara, Wow, thanks for your great feedback! We love to be of service to you and we appreciate much for your recommendation. It's always our aim to offer genuine service through timely and accurate information. If you need help with anything, please feel free to let us via email - gxcustomercare@finder.com. Hope you'll use our comparison site again soon. Cheers! :)

Posted 5 years ago

“I like the fact that it alerts me every time something has affected my credit report. A little more information on resining would be great.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for your wonderful feedback for Finder! It's great to know you've used our free credit score service. For your suggestions and further questions, we'd appreciate if you could email our Care Team at gxcustomercare@finder.com. We are available 24/7. Hope to hear from you. Cheers! :)

Posted 5 years ago

“It was good , cood communication with the operator and was answered accordingly”

Helpful Report

Posted 5 years ago

Hi Eva, Thank you for your feedback! We're happy to know that your queries were answered by our team! It's our pleasure to assist you in any way we can. Please feel free to let us know if there's anything we can help with via email - gxcustomercare@finder.com. We also welcome your suggestions for improvement of our site and service if you have any. :) Hope you can visit Finder again. Cheers! :)

Posted 5 years ago

Finder.com.au is rated 4.7 based on 811 reviews