Finder.com.au Reviews

Name: Finder.com.au
Address: 99 York Street, Sydney, New South Wales
Rating: 4.69

4.7 Rating 811 Reviews

94 %

of reviewers recommend Finder.com.au

4.7

Based on 811 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Finder.com.au:

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Location:

99 York Street,
Sydney
New South Wales
2000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found this helpful and easy to use finding my credit score and look at other avenue for financial assistance”

Helpful Report

Posted 5 years ago

Hi There, Thanks very much for your 5-star rating and awesome feedback! It's our pleasure to offer you an easy-to-use comparison website where you can find and compare a wide range of services and financial products. With our credit score service, we aim that you're able to have a guide on your creditworthiness and thus be able to manage your finances. Glad you've used that service! Hope you can visit Finder again. Cheers! :)

Posted 5 years ago

“I was impressed to get several quotes & I could study the contents in depth”

Helpful Report

Posted 5 years ago

Hi there, We appreciate your awesome feedback. Thanks as well for giving us a 5-star rating. We're glad that you were able to get several quotes through our website. We hope you'll use Finder again to compare other financial products and services. Cheers!

Posted 5 years ago

“I'm in my 60's and not very computer literate,found this easy to use”

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Posted 5 years ago

Hi there, Thanks for your awesome feedback and for giving us a 5-star rating. It's our pleasure to help you. We also try our best to make our website as user-friendly as possible. We hope that you will use Finder again. Cheers!

Posted 5 years ago

“very good helps you find the best price for anything you want.Thank you Phil”

Helpful Report

Posted 5 years ago

Hi Phil, Thank you for your awesome feedback and for the 5-star rating! It's our pleasure to help you compare your options at the right price! Please feel free to use our service and site again in the future! We're always ready to help 24/7. If you have any suggestions or ideas that can help us improve, we'd love to hear it! Just send it to gxcustomercare@finder.com. Cheers!

Posted 5 years ago

“No comment.”

Helpful Report

Posted 5 years ago

Hi Aitchie, Thanks for giving Finder 5-star rating! We hope our site is useful for your comparison needs especially when looking for options on various services and financial products. In case you have questions, please feel free to contact our Care Team at gxcustomercare@finder.com, we're live 24/7. If you also have anything to share for us to become better, please do! We love suggestions and feedback! Hope to hear from you! Cheers! :)

Posted 5 years ago

“Excellent service, very quick and guided me greatly , thanks I recommend the service.”

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Posted 5 years ago

Hi Mansoor, We appreciate your 5-star review and positive feedback on your experience with Finder. We hope you'll visit Finder again. It's our pleasure to help you. Cheers!

Posted 5 years ago

“No complaints.”

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Posted 5 years ago

Hi there, Thanks for your 5-star review, we greatly appreciate it. We hope that you'll visit and use Finder again, it's our pleasure to help you compare financial products and services. Cheers!

Posted 5 years ago

“I absolutely love this website and all the incredible individuals that work on the other side of screen. Those that have taken my questions worked them and found answers extremely efficiently. They were also very professional and courteous. Well done team!!”

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Posted 5 years ago

Hi Jason, Thank you very much for your wonderful feedback and for giving Finder a 5-star review! Our team is delighted to hear such comment and this made us more inspired to be of service to you and all of our users efficiently and genuinely. If there is anything else we can further help, please feel free to come back. We love to hear feedback on how we can improve, in case, do let us know, too! We're just one email away - gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

“The support person, Ems was very helpful and and friendly. She answered my question quickly.”

Helpful Report

Posted 5 years ago

Hi there, Thanks for your awesome feedback for our crew and for the 5-star rating! It's always our delight to help our users promptly in a friendly way! If there is anything else you need help with, please feel free to contact our team again. :) Hope to hear from you again soon! Cheers!

Posted 5 years ago

“Prompt response. Answered my query.”

Helpful Report

Posted 5 years ago

Hello there, Thank you for giving Finder 5-star rating! We're always happy to help you as quickly and in any way as we can! Please feel free to let us know if you have anything in mind for us to improve. We'd love to hear your thoughts or suggestions. For any help in comparing your options via our site, our team is available 24/7. Cheers! :)

Posted 5 years ago

“It great... Nonid to worry....”

Helpful Report

Posted 5 years ago

Hello Leeson, Thanks for your feedback! We're glad you came into our site and find it great! If you have any more concerns or need help in comparing your options for services and financial products, please don't hesitate to let us know. We're here to help! Hope to see you again visiting Finder soon! Cheers! :)

Posted 5 years ago

“If your truely genuine iam guite happy with your research”

Helpful Report

Posted 5 years ago

Hi there, Thank you so much for your feedback! Yes, we're genuinely happy to assist you and it's always our main goal to help our users make a sound financial decision. We're also glad you're happy with what we've found for you that helped in your research. Please feel free to come back! Cheers! :)

Posted 5 years ago

“Very good advice , a great help . Thank you .”

Helpful Report

Posted 5 years ago

Hi there, Thank you very much for your 5-rating for Finder! Indeed it's always our pleasure to assist and help you make an informed decision! Please feel free to come back at any time if you need assistance in comparing your options for a wide range of services and financial products. Cheers! :)

Posted 5 years ago

“On my first occasion to view my credit score, I note that I'm employed by the ANZ Bank. I have never been employed by the ANZ Bank. Yesterday, I received an email from Finder stating that my credit limits had increased. Again, incorrect!”

Helpful Report

Posted 5 years ago

Hi, Sorry to hear some of the information is incorrect on your credit file. You can request a correction directly with Experian which is the credit bureau that provides your credit score. You can email them at creditreport@au.experian.com. Make sure you include the term ‘correction request’ in the subject line, and include: - A full description of the change you’d like Experian to make to your Experian Credit Report. This includes the details of the incorrect information on your file, what you’d like it to be replaced with, and the reason you’re requesting the change. - Documents that confirm the new details are correct. - Copies of documents that verify your identity If you have any further questions regarding your credit file please get in touch with us at gxcareescalations@finder.com.

Posted 5 years ago

“I have now an idea how to get a better car loan but still looking”

Helpful Report

Posted 5 years ago

Hi Jaliya, Thanks for your 5-star review. It's our pleasure to help you compare car loans and other financial products or services. Please don't hesitate to get in touch with our customer support if you need assistance in comparing your loan options or if you have questions about a particular product. Cheers!

Posted 5 years ago

“I never give 10s when grading it's not good to be that absolute. I never knew you guys existed I found it by accident I'm stumbling around about online loans and I saw your page. I will include finder in my search process if you are what I think you are Very good 👍 thanks”

Helpful Report

Posted 5 years ago

Hi Michael, We're glad that you found and used our website for comparing loans. Please feel free to visit Finder again. We can help you compare a wide range of financial products and services. You can also reach out to our customer support if you have questions. We are available 24/7. Cheers!

Posted 5 years ago

“Elma was extremely amazing and patient with all the questions and searches I asked off her”

Helpful Report

Posted 5 years ago

Hi Jayne, Thanks for giving Finder 5-star review and for your awesome feedback for Elma! Our Customer Care Team is always delighted to assist you with your concerns at any time. They're ready to guide you in searching and comparing you options as well. Please feel free to come back and check out our site again. Cheers! :)

Posted 5 years ago

“They agents are the best so far .. Efficient and deligent workers . No lack of information . Zero inaccurate answers to every questions asked .. I recommend them the best...”

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Posted 5 years ago

Hi Kelvin, We appreciate your awesome feedback :) We're glad that you had a positive experience with our customer support. Please feel free to use Finder anytime. It's our pleasure to help. Cheers!

Posted 5 years ago

“Mai was very polite and went out of her way to help me. Mai was quick to answer my enquiry via quick chat. I also found out that my details didnt match the system used to identify me. Thanks heaps Finder for bring it to my attention”

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Posted 5 years ago

Hi Gabrielle, Wow! Thanks for your 5-star review and awesome feedback for our crew! This comment is inspiring us to become better at what we do! It's always our pleasure to help. Please feel free to come back if you need more assistance. Cheers! :)

Posted 5 years ago

“Easy to know my rating and I can be more careful all repayment to get better rating r the rest of my life.”

Helpful Report

Posted 5 years ago

Hi There, Thank you for your great feedback! We're happy that you used Finder to get your free credit score and the service helped you to become more organised in your repayments. If you need more help or have questions about the services and financial products we featured on the site, please feel free to let us know via email at gxcustomercare@finder.com. Cheers! :)

Posted 5 years ago

Finder.com.au is rated 4.7 based on 811 reviews