First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A fantastic site that puts you in contact with verified tutors. Reviews of the tutors make it easy to know more about the tutors. Easy and effective to use, our tutor was put in touch with us quickly and then it was easy to arrange an appointment for our son’s extra maths tuition.”

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Posted 6 years ago

“Having clearly identified my areas of weakness, l found that my first session reviewed areas l already knew. The teaching style was more about being told what to do not why it had to be done. This would have enabled greater learning and understanding. Resources were taken from the website, which l had already accessed. Not sure this was value for money at £27 per lesson and finders fee of £19.99.”

Helpful Report

Posted 6 years ago

Dear Trish, We are very sorry to hear about this and understand your reason for concern. Unfortunately, we have not heard from you regarding this matter so have been unable to help. Our customer support team work seven days a week and will be happy to help answer any questions or concerns. I have sent you an email this morning so that we can resolve this promptly for you. Kind Regards, Frist Tutors

Posted 6 years ago

“I found First Tutors easy to work with and I’m very happy with my tutor Thank you Liam”

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Posted 6 years ago

“First tutors have helped me find an excellent tutor (twice!) and I would definitely recommend the site.”

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Posted 6 years ago

“Christine was very friendly and welcoming and made us feel very comfortable in her home. She is very knowledgeable in Sociology and I think will be very helpful to Georgina in her studies”

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Posted 6 years ago

“Daniel was very professional and approachable, my daughter said after an hour she understood a lot more then she had learnt with her school teacher.”

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Posted 6 years ago

“Some tutors won’t want any contact”

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Posted 6 years ago

Dear Sophie, Thank you for your review. We are sorry to hear that you have been disappointed with your experience. I can see that you have purchased the contact details of some tutors recently, but cannot see any correspondence from you to indicate that you have had a problem. We have a Customer Service team working from 8am - 7pm, 7 days a week to assist you with any problems you might have. We do want you to be completely satisfied with your experience and your tutors so I will send you a follow up email now to see how we can help to and resolve any problems you have had. Kind regards, First Tutors

Posted 6 years ago

“The first lesson with Edward was very useful. I understood the topics as he explained them with more examples to make sure that I understood.”

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Posted 6 years ago

“Mohamed was very helpful and patient, explained everything really well. Thank you”

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Posted 6 years ago

“It is a very helpful website”

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Posted 6 years ago

“Mr. James is very good. My son respects him very much. He teaches very seriously and helps my son a lot.”

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Posted 6 years ago

“I found communication from the messaging system quite difficult and delays in the response time. No contact number to call. Also found delays as not able to contact as needed”

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Posted 6 years ago

Dear Anthony, Thank you for your feedback. First Tutors has a customer support team working seven days a week to help answer any questions you may have. You can contact us on enquiries@firsttutors.co.uk, our team will respond quickly. I am sorry to hear you found the messaging system difficult. We aim to make the experience user friendly and we would like to discuss this with you further to see if any improvements can be made. I have contacted you on your email address this morning to address the issues raised in your feedback. Looking forward to hearing from you. Kind Regards, First Tutors

Posted 6 years ago

“Well organised and professional. Payment arrangements could be made clearer but that is a minor gripe.”

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Posted 6 years ago

“An excellent platform that found me a banjo tutor, something that I had failed to do by myself.”

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Posted 6 years ago

“She is Amazing teacher She started everything from the beginning with me which is very good”

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Posted 6 years ago

“I found the First Tutor referral system worked really well. I was able to check information in a more general way. Narrow my options down based on the information provided and then make contact with suitable Tutors. I was then able to email back and forth and find out more information before I made a final decision on the suitability of my preferred Tutor. It worked really well. Now I am locked in with a good Tutor to assist my son.”

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Posted 6 years ago

“Very enjoyable first lesson and Paula a very professional , polite with a warm personality.”

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Posted 6 years ago

“Happy with First Tutor's service”

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Posted 6 years ago

“We found an experienced local tutor but your website could be more user friendly.”

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Posted 6 years ago

“Shauna my daughter was very happy with Adrian her Irish tutor. Thanking You Thomas and Shauna Cassidy”

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Posted 6 years ago

First Tutors is rated 4.6 based on 8,877 reviews