First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First Tutors provide a really useful service, and without them I probably wouldn't have been able to take any tuition. I decided to take up the violin again after a 60 year break. When I saw the that the going rate for tuition is about £40 an hour I was more than a little bit put off. Then I found First Tutors. They are so well organised efficient, and they put me in touch with a first rate tutor just three miles from my house at rates I can afford. I can thoroughly recommend First Tutors.”

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Posted 8 years ago

“Stephanie learning already from Aileen ...”

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Posted 8 years ago

“morgana is very pleasant, polite and a great teacher , my daughter really learned from her”

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Posted 8 years ago

“Fast response, a lot of options.”

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Posted 8 years ago

“That is the problem with your site.the distance and instructions locations are not correct!”

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Posted 8 years ago

Dear Mehdi, Thank you for your feedback. We are sorry to hear that the location entered by your tutor was incorrect. We aim to investigate this thoroughly and have emailed you details on how our complaints procedure works. Kind regards, Grace Customer Service Team First Tutors

Posted 8 years ago

“I emailed and phone First Tutors to say my Tutors information was misleading and the tutor’s contact details we paid for was sadly unable to help us. Therefore my introduction fee should be refunded. No one from First Tutors ever got back to me regarding refund. Therefore I don’t want to waste another £20.”

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Posted 8 years ago

Dear Katey, Thank you for taking the time to leave feedback. I have reviewed this for you and can see that a member of our customer support team has already contacted you with steps on how to choose a replacement tutor at no further cost and also on how to leave feedback for your tutor in order to request a refund. We do not offer telephone support at present but always respond promptly by email. It is our intention to investigate this matter. If you could kindly check your email inbox at your earliest convenience we will be able to get this resolved for you. Kind Regards, Sarah First Tutors

Posted 8 years ago

“Great website and service, found a maths tutor for my son in about 5 minutes at a very reasonable cost.”

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Posted 8 years ago

“Brilliant site, easy to use, quick response to e-mails and booking sessions really easy, my daughter is so much happier as she feels she is getting somewhere with her maths and is more positive about her GCSE.”

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Posted 8 years ago

“Easy to navigate website and found a fab tutor.”

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Posted 8 years ago

“Excellent info & tutors high standard.”

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Posted 8 years ago

“The site was easy to use, I found a tutor very quickly, and the follow up service has also been excellent”

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Posted 8 years ago

“I was looking for a tutor to help my adopted granddaughter with her year 12 grades. She had lost confidence in herself and the school she attends. I live overseas and when I began the search I was very unsure of what I would find. But I came across First Tutors on the internet and through an easy process I found just the person my granddaughter needed. Perhaps fortune favoured us but we really have found the perfect tutor and we have gone from feeling at a loss of what to do to one of confidence and hope that my granddaughter will now have a chance to show her true potential.”

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Posted 8 years ago

“My daughter has really appreciated Becky right from the first lesson and has already understood topics that were unclear before.”

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Posted 8 years ago

“Straight forward service though fees are not exactly clear.”

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Posted 8 years ago

“An easy process which helped me find a local cello teacher.”

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Posted 8 years ago

“Very swift response good variety of tutors”

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Posted 8 years ago

“I found an English Tutor for my son, once I contacted first Tutors the contact between myself and Tutor was made and we very quickly set up the first tutoring session.”

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Posted 8 years ago

“I needed a tutor to help my daughter achieve a good grade in her maths gsce. I found the site helpful to choose the right tutor for us. You can speak to a few tutors few before deciding. The only thing I wasn't happy with was that once I had decided on one I had to pay a fee to get their contact details. The fee should be fixed and you should know about it when joining the site. The tutors fees are high enough without having to payout extra hidden fees.”

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Posted 8 years ago

“Good clear assessment / scoring system. Also it it is very useful to know where the tutor is based.”

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Posted 8 years ago

“I quite like the layout of the website. The services offered are excellent. I wish the instructions on reviewing and exchanging details was clearer.”

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Posted 8 years ago

First Tutors is rated 4.6 based on 8,878 reviews