First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

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“This is a very good website and I have found it very helpful.”

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Posted 7 years ago

“Very easy to use. Good choice of tutors who are qualified and experienced.”

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Posted 7 years ago

“First Tutors is an excellent resource and very easy to use. The database of tutors is broad representating a wide range of experience and expertise. I would highly recommend the service to anyone.”

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Posted 7 years ago

“I don't anderstand why we have to pay to find out the members details before arrange anything. After I payed I found out its to far for us.They should be charging when actually you did find the right teacher. Now I don't want to pay again to find anybody on that side.Sorry that's my opinion.”

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Posted 7 years ago

Dear Enlko, Our fees help cover the cost of identity and reference checks on all of our registered tutors - this helps parents and students choose with confidence. I'm sorry to hear that the tutor is too far from you, we do have a map facility in the request so you can check distance before accepting. If you would like to contact our support team we will be able to resolve this matter for you. Looking forward to hearing from you. Kind Regards, First Tutors

Posted 7 years ago

“I found this introduction service really convenient. It is really helpful to be able to look at the tutors, their qualifications and experience, the style of music they specialize in and importantly, how close they are in terms of travel time.”

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Posted 7 years ago

“This is a brilliant idea - to help people find local tutors. I have struck gold with the one I chose!”

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Posted 7 years ago

“Asked my daughter what she was finding difficult in chemistry. Started from the beginning and broke everything down for her step by step, very good st explaining and always asking her if she was understanding it. My daughter felt very comfortable with her. Helena was very good.”

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Posted 7 years ago

“good experience and convenience to use at anywhere”

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Posted 7 years ago

“Reliable and good service, highly recommended.”

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Posted 7 years ago

“A great site to find a tutor for near me for English.”

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Posted 7 years ago

“I found it easy to find available tutors in my area through the website, and the response system worked very efficiently. Thank you.”

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Posted 7 years ago

“I found some parts of the system less intuitive than they could be, but very happy with the results.”

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Posted 7 years ago

“Having paid for the tutor details , he notified me after I had contacted him that he was not available as he had another job. I requested help from First Tutors to recommend another tutor in the are and received what amounted to an automated reply. I consider customer service to be poor. Brid”

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Posted 7 years ago

Dear Brid, We are very sorry to hear that you are disappointed with the service you have received from First Tutors. We understand your concern that your tutor has let you down, and a Customer Service representative has responded to both your emails explaining the process for finding a replacement tutor at no further cost. If you need any further assistance in this matter please contact us again and we will do our best to assist you promptly and to your satisfaction. Kind regards, First Tutors

Posted 7 years ago

“First Tutors enabled me to find a local cello teacher quickly and I was able to arrange lessons almost immediately. Good communication by email after I initially contacted them.”

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Posted 7 years ago

“Was looking for a bass guitar tutor. Found one just ten minutes drive from home”

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Posted 7 years ago

“I have now used First Tutor twice and have been very happy with how it works, and both tutors have been very helpful”

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Posted 7 years ago

“Ease of use on the site is good. However the cost to gain a tutors details is high if you consider you may not be able to come to any mutual time agreed or you decide after one session they are not suitable. You will then be charged again to get details of another tutor.”

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Posted 7 years ago

Dear Clare, Thank you for your feedback. We do ask that tutors and tutees discuss mutually agreeable dates and times for tuition, to ensure that both parties are happy before choosing to proceed. I have just sent you an email now explaining how, if you find your tutor is not a good match for you, you can chose a replacement tutor at no further cost. Kind regards, First Tutors

Posted 7 years ago

“HELPED TO INTRODUCE ME TO SOMEONE SUITABLE.”

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Posted 7 years ago

“Easy to use platform for finding a tutor.”

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Posted 7 years ago

“The information supplied on the website was incorrect. I only joined as I was looking for lessons for my child at the weekend or at my home. Once I had joined and contacted the tutor directly I was informed that weekend lessons or lessons at home were not available contrary to the information given on the website.”

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Posted 7 years ago

Dear Michael, I am very sorry to hear that the information provided by your tutor was incorrect and therefore you were unable to proceed with tuition. As you haven't contacted us about this matter we haven't been able to help, but I have just sent you an email now advising how to select a replacement tutor at no further cost. Kind regards, First Tutors

Posted 7 years ago

First Tutors is rated 4.6 based on 8,877 reviews