First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good website, I found very good tutors here. Recommended.”

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Posted 7 years ago

“Very happy with our first Maths tutorial”

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Posted 7 years ago

“Easy to find, business manner but friendly. Very Helpful and knowledgable in her subjects, and the rate is perfect for us. Thanks”

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Posted 7 years ago

“As a tutor I found it impossible to set up appointments with clients due to the censoring of messages. The automated system was blocking out my availability and on one occasion it took more than 20 messages with no resolution. Eventually the client found me on facebook and I found my account blocked for breaking their rules. Totally fed up with them and their unworkable system. In fact, given the option, I wouldn't even give them one star!”

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Posted 7 years ago

Dear Shirley, I'm sorry to read your feedback and want to make this situation right. To clarify, all messages sent via the private forum are monitored by our moderation team. This is to ensure that both parties are correctly using the website and to help users with any difficulties they may face. I can see in this instance, your message thread was flagged because you and your potential client were attempting to find each other via social media. As a result, the messages within the thread were being blocked. We do provide instructions for tutors on how to use the website and offer a support team seven days a week to help with any issues you may face. If you require any further help in using the website or understanding how the messaging system works, please do not hesitate to get in contact. Kind Regards, First Tutors

Posted 7 years ago

“I found First Tutors an very easy to use platform. When I had a particular issue they were willing to respond to a direct query and did so quickly and effectively. I would have no hesitation in recommending them.”

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Posted 7 years ago

“A bit pricey for a website that aims to help students, and the website is kind of awkward to use but other than that good service”

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Posted 7 years ago

“The website was quite easy to use and the tutors responded quickly, enabling the whole process to work efficiently”

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Posted 7 years ago

“Dreadful, I would not recommend these services. I was £15 charged to access the tutors details, who I also paid for his time (1 hour). He turned up once and then emailed me the next day to say the distance was too far for him to travel (2 miles). Im out of pocket and my daughter doesnt have a tutor. All in all a terrible experience. Don't get caught out like I did!”

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Posted 7 years ago

Dear Victoria, I am very sorry to hear that you have been let down by your tutor, and do appreciate your concerns. I can see that you haven't contacted us about this so we haven't been able to help you. I will send you an email now to explain how you can find a replacement tutor at no further cost. Kind regards, First Tutors

Posted 7 years ago

“Excellent service. It was easy to find a tutor.”

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Posted 7 years ago

“Quick and efficient website to find all ranges of tutors fitted to your budget.”

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Posted 7 years ago

“My daughter had her first tuition tonight with Greg and we all found him polite patient and encouraging here’s to him helping my daughter pass her maths GCSE very happy”

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Posted 7 years ago

“Looking for a local tutor, was very easy to find. Contact was made quickly and tutoring put into place. Process worked very well.”

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Posted 7 years ago

“Quick to find a tutor in my area (for 11+) and a good choice available.”

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Posted 7 years ago

“The fee for revealing the tutors details is extortionate and was not made clear until I went to confirm my tutor. Wouldn't use it again because of this. Website not easy to use.”

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Posted 7 years ago

Dear Katie, I'm sorry to hear you were unsatisfied with the First Tutors service and want to help make the situation right for you. Please contact our customer support team and we will do our best to assist you with your concerns. Kind Regards, First Tutors

Posted 7 years ago

“Easy site to use and good choice of tutors”

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Posted 7 years ago

“melody was really lovely and great, my son cannot wait for his next lesson”

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Posted 7 years ago

“Easy to locate nearby tutors. Made contact with three. One was full up which is fair enough, another said he'd get back to me in a few days and never bothered. The final one seems great and made prompt contact and we are pleased with how smoothly it has all gone with him.”

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Posted 7 years ago

“Excellent choice of tutors and service”

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Posted 7 years ago

“Very polite and gave great help with the problem I was struggling with.”

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Posted 7 years ago

“Would highly recommend First Tutors. My first time using them and the service is vety quick and very efficient. Delighted with information shared, made our choice extremely easy”

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Posted 7 years ago

First Tutors is rated 4.6 based on 8,877 reviews