First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry! I had such difficulty getting money paid to you even as far as being told I would lose my booking. I don’t know why my card was not accepted until the very end when it suddenly went through, even my son couldn’t get it right, however, many many thanks for a lovely teacher. She is brilliant and just right for me.”

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Posted 2 years ago

“Fine as a platform to access tutors.”

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Posted 2 years ago

“Super efficient - really pleased with the service”

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Posted 2 years ago

“I think the charges to get someone's details are an unnecessary cost that act as a barrier to finding a teacher. I think the price should be reduced or give you a number of contacts (i.e., £10 can be used to get the details of three teachers). I think it wouldn't be such an issue if the site didn't 'vet' your messages to tutors. I sent a message that took time to get to my potential tutor because it had to be reviewed by the website (I hadn't even asked for contact details or anything, nothing sinister, so I don't know why this happened).”

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Posted 2 years ago

Dear Megan, Thank you for your feedback. First Tutors charges a finder’s fee for connecting you with your chosen tutor. This fee is linked to the tuition rate your tutor charges per hour and is between £4.99 and £34.99. Our fees help cover the cost of identity and reference checks on all of our registered tutors and the fee payable is displayed in the header of the request. We only ask for this payment once you have discussed your requirements in full and you are happy to go ahead with tuition. If you later find the tutor isn’t suitable or they have let you down in some way we offer you another tutor at no further cost. The message forum is moderated but any content that is unfairly trapped is soon white listed by our admin team, usually within minutes. We apologise if this has caused an inconvenience. If you have further questions, please do not hesitate to contact us via email. Kind regards Customer Service Team First Tutors.

Posted 2 years ago

“Everything worked well and they answered me quickly”

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Posted 2 years ago

“First Tutors are very efficient organisation, and they provide quality service to their customers. They are super quick to deal with queries, and i must admit that within hours, you will find your desired tutor.”

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Posted 2 years ago

“Easy to use and the Tutor is great.”

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Posted 2 years ago

“Very quickly got exactly what i wanted for my daughter.”

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Posted 2 years ago

“Very knowledgable, Relaxing atmosphere and a nice comfortable area to learn in.”

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Posted 2 years ago

“responded quickly and professionally. Looking forward to working with them.”

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Posted 2 years ago

“John is very nice and understanding. He has a very good system for me to learn and how I ask questions.”

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Posted 2 years ago

“The teacher is excellent. My daughter really loves the lessons and she said the teacher is super nice and patient with her. AND HER PRICE IS SO CHEAP.”

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Posted 2 years ago

“We found a wonderful A level tutor here. Good service. Tutors are top quality.”

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Posted 2 years ago

“Have used first tutors to source both Psycholgy and Biology A level tutors for my son. All tutors have been quick to respond and have asked appropriate questions to ensure they are the right tutor. My son is taking his exams this year so hopefully the tuition has paid off. Highly recommend the website.”

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Posted 2 years ago

“First Tutors website is easy to navigate and use. The information about each tutor is informative so assists with the search and the location feature is another great idea as it enables you to have a tutor close to where you live. Thank you..”

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Posted 2 years ago

“East to follow and Informative about individual tutors.”

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Posted 2 years ago

“We have had our first session with Rachael. She has been amazing and very professional. Her approach to revision is very helpful and organized. She has also assisted in creating a revision schedule, which is exactly what is needed at this time ie so close to the exams. My daughter has been encouraged and motivated by her and her approach. She feels very supported Thank you so much Rachael.”

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Posted 2 years ago

“So far 2 lesson seems to be helping very nice lady.”

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Posted 2 years ago

“Walooking for a Biology tutor for our dauvhte GCSE coming up . Only one but she was fill booked the others were male and not thats a problem but thier Introduction write up and reviews were not suitable for us.”

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Posted 2 years ago

“First Tutors provides a great service. I’ve used them twice in recent years: first to find a GCSE level Maths tutor and more recently a A-level Politics tutor. The process takes minutes and both tutors have been very worthwhile.”

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Posted 2 years ago

First Tutors is rated 4.6 based on 8,877 reviews