First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

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Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the website easy to use. Once registered I sent a request and got a very quick response. The fee was reasonable and I am pleased with the outcome.”

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Posted 8 years ago

“I am happy with the process of finding a tutor only criticisms is that the price say £4.99/£24.99 and I'd like to know why I had to pay £24.99 instead of lesser amount. I have contacted tutor but haven't booked her yet.”

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Posted 8 years ago

“I'm very disappointed with your website. After paying for the contact of the tutor and contacting him, he informed me, he wasn't able to tutoring my child. I paid for noting and waste my money.”

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Posted 8 years ago

Dear Michele, Thank you for your feedback. We are sorry to hear your tutor failed to provide any tuition. I can see you haven't been in contact with customer service to make a complaint yet so I have emailed you explaining our complaint procedure. Do let us know if we can be of any further help. Kind regards, Grace Customer Service Team First Tutors

Posted 8 years ago

“Johnathan has been great. His approach towards my son is to a very professional high standard. His communication with myself and my boy is 5 star . I am very happy with my choice of tutor”

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Posted 8 years ago

“She has an excellent system to engage you in your learning. I am thoroughly enjoying her approach and feel I am making good progress.”

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Posted 8 years ago

“Vety user friendly. Prompt replies from tutors appreciated.”

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Posted 8 years ago

“This is the second time I have used this site and again happy with the content and speed of the site. Would recommend to others.”

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Posted 8 years ago

“Kayleigh was very professional and patient. Maddie enjoyed her first session and learnt a lot in one hour.”

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Posted 8 years ago

“If you cannot stand by your tutors enough to be reviewed together, don't promote them. JIM LEE is not a responsible tutor. I would warn parents against letting him have influence over impressionable teens. Going elsewhere as I cannot trust an agency who would support this utter garbage. Steer clear.”

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Posted 8 years ago

Dear Jessica, Thank you for your feedback. We are very sorry to hear that tuition hasn't gone well and can see you have just left feedback for the tutor on their profile. We aim to fully investigate this and have contacted you directly to explain our complaints procedure. If we can be of any further help please do not hesitate to contact us. Kind regards, Grace Customer Service Team First Tutors

Posted 8 years ago

“The site is good I like the fact that you can see what your tutor looks like. Shold be barn door obvious that the payment we make is not for the tutor. I paid it thinking I had a discount for the first week. If I had known I would not have used the website”

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Posted 8 years ago

“It is a very useful site, listing tutors within a reasonable geographic area. I like the fact there are reviews on there. My inclination was to think the worst of any unpublished reviews - so I avoided any tutors with unpublished reviews!!! Advice for any potential tutors - pick a decent photo of yourself that is both professional and friendly - no photo puts some people, like me, off completely. I would definitely recommend this website to anyone looking for a tutor.”

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Posted 8 years ago

“Alicia is an excellent teacher , professional , well prepared , prompt , couldn’t ask for more .”

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Posted 8 years ago

“Easy to use website. Tutors I contacted responded very quickly including those who were unable to help.”

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Posted 8 years ago

“Very efficient, easy to use . Found a tutor for my son not too far away . Started last week .”

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Posted 8 years ago

“An excellent service to use, I found a tutor very quickly. My only criticism would be that that they asked to a review of my tutor before I had even met him, you can only give a review with experience. I will happily recommend this service.”

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Posted 8 years ago

“Site is dated and confusing. It asks you to contact a tutor initially which I did it then directed me to log in and contact a tutor again. I was getting several messages and didnt know what message I was replying too. I kept gettibg nessage alerts telkibg me I had messages waiting etc. I wouldnt recommend your site it needs simplifying and updating”

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Posted 8 years ago

Dear Alison, Thank you for your feedback. We are sorry to hear you experienced difficulties with the website. We do try and make the site as user friendly as possible. I will send you an email asking if you could specify what parts of the process you found difficult so that I can forward your comments to our team for review. We wish you the best of luck with your new tutor. Kind regards Sara Customer Service Team First Tutors.

Posted 8 years ago

“Thanks so much. I have found tutors From your side. I am very happy.”

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Posted 8 years ago

“Efficient website. Given a good choice of local tutors along with useful information.”

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Posted 8 years ago

“Tutor found was very good. Site could be more clear on what exactly the introductory fees is and that is not the tutor's fees.”

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Posted 8 years ago

“I enjoyed the fact that you can do this online and find a qualified tutor close to your home.”

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Posted 8 years ago

First Tutors is rated 4.6 based on 8,878 reviews