First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,878 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,878 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“given the wrong address of the tutor and said one-to-one however wasn't”

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Posted 8 years ago

Dear Jasmeet, We are sorry to learn of your disappointment and understand your frustration. As we have not yet heard from you regarding the problem, we have been unable to help. We do have a customer support team working 7 days a week to answer your queries. I have sent you an email with instructions on how to leave feedback and choose another tutor free of charge. Kind Regards, Sarah Customer Support

Posted 8 years ago

“The process of finding a tutor was very smooth. Plenty of choice and accurate description.”

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Posted 8 years ago

“Easy to arrange exactly what we wanted”

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Posted 8 years ago

“Quick and easy communication. Tutor found successfully.”

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Posted 8 years ago

“Cannot believe I havent found First Tutors before now; lots of tutors in my area to choose from and will be recommending.”

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Posted 8 years ago

“I am very pleased with my tutor”

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Posted 8 years ago

“Found a tutor after just two tries, they are a great website and very safe. I recommend.”

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Posted 8 years ago

“Great website that was easy to use and found me a great, enthusiast teacher that is on my wavelength of musical taste.”

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Posted 8 years ago

“This was a good way to find a piano tutor for our daughter. Easy to use and helpful to see other people's reviews. Her first lesson was Monday and it went really well!”

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Posted 8 years ago

“First tutors was very helpful in finding the right tutor for my daughter. They are very accommodating and try to work around any schedule you might have .”

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Posted 8 years ago

“My sons tutor is working out very well, and it is starting to show in his last few exams. The website however can use some work. Too many variables and “hoops “ to jump through, should be a little more simpler..... sorry.”

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Posted 8 years ago

Dear Cody, Thank you for taking the time to leave feedback. We are glad to hear you have found an excellent tutor through First Tutors. With regards to the website and site navigation, we are always open to constructive criticism so that we can make changes and improvements to the user experience. If you would like to discuss this further with us, please do not hesitate to get in contact. Kind Regards, Sarah First Tutors

Posted 8 years ago

“James is punctual and very professional. My son finds his lessons extremely enjoyable and looks forward to his lessons each week. I would highly recommend James.”

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Posted 8 years ago

“Overall, the site was easy to use. I found other users comments helpful. However I am now going to go back to word of mouth for referrals and finding tuition as the tutor we found using the site was not up to scratch. Interesting experience but still do not have a tutor and this learning experience has cost me time and money.”

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Posted 8 years ago

Dear Hilda, Thank you for your feedback. We are sorry to learn of your disappointment and to hear about the issue with your tutor. As we have not heard from you regarding this we have been unable to help. Our customer support team work seven days a week to help answer any of your queries. I have sent you an email with instructions on how to leave feedback for your tutor, and choose a replacement at no further cost. Kind Regards, Sarah First Tutors Customer Support

Posted 8 years ago

“First tutors had a good choice of tutors. We were able to choose a tutor that was local to us by the area map. Easy process once registered to get contact details and arrange tuition with tutor.”

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Posted 8 years ago

“I would recommend 'First Tutors'. Easy to follow directions and a good selection of tutors.”

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Posted 8 years ago

“Easy to use this site. We have found a lovely Maths tutor and I can already see my daughter's confidence has grown. Thank you”

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Posted 8 years ago

“My son's confidence has got better and only being going two weeks he seems very knowledgeable professional and take his time to explain things would recomend”

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Posted 8 years ago

“I used FirstTutor for the first time and I will not do it anymore. disappointed”

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Posted 8 years ago

Dear Gabriella, Thank you for your feedback. We are sorry to hear you are not satisfied with our service. I can see that our customer service team have already offered you another tutor free of charge which you have accepted. If you have any further problems or queries please do let us know. Kind regards, Grace Customer Service Team First Tutors

Posted 8 years ago

“Following disappointing A2 results, we decided on retakes the following June and so enrolled 2. Subject Tutors through First Tutors. The system works very well, it's essential to ask lots of questions before deciding upon the correct Tutor for you. During. the process you can choose to email First Tutors for guidance and help. It's a great service attracting top quality Tutors. Having enrolled 2 Tutors we wouldn't hesitate to reuse this service again and recommend them to you!”

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Posted 8 years ago

“Excellent service. Website reviews were very helpful to us when selecting a tutor & were also extremely accurate.”

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Posted 8 years ago

First Tutors is rated 4.6 based on 8,878 reviews