First Tutors Reviews

Name: First Tutors
Address: PO Box 860, Preston
Rating: 4.58

4.6 Rating 8,877 Reviews

93 %

of reviewers recommend First Tutors

Company Reviews

Questions

Metrics

4.6

Based on 8,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0843 289 9165

Email:

enquiries@firsttutors.co.uk

Location:

PO Box 860
Preston
PR3 9DF

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First Tutors 1 star review on 28th May 2025

Daisy Faulkner

First Tutors 1 star review on 10th April 2024

Lana

First Tutors 1 star review on 11th December 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you First Tutors! It was such an easy process to find a good tutor. No hidden complications, straight forward! Thanks.”

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Posted 6 years ago

“Easy to navigate the site and identify tutors that suit your needs”

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Posted 6 years ago

“Very simple and effective. We found an excellent tutor to come at a time to suit us. Very pleasant experience and exceptional value. Highly recommended.”

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Posted 6 years ago

“She came to the house she did the assessments with my daughter what I did not like was I had paid online £20 pounds for registration fee but she was asking me for money again when she didn’t do a proper lesson with my daughter”

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Posted 6 years ago

“First Tutors website was easy to use and helped to find suitable tuition.”

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Posted 6 years ago

“Great tutors but closing the connection automatically by First Tutors led to a lot more difficulty concluding conversations with tutors I had contacted. I had to send repeat requests over and over.”

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Posted 6 years ago

Dear Rebecca, I am delighted to hear that you have found a great tutor through the First Tutors service, I wish you the best of luck with your lessons. I am sorry to see that you had difficulties with your tuition requests closing. All requests will close by default after 14 days, this is because tutor availability can change often. Our support team are able to extend your request opening if you still need time, all you need to do is contact enquiries@firsttutors.com Kind Regards, First Tutors

Posted 6 years ago

“A refund should be available if the tutor can not help you.”

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Posted 6 years ago

Dear Nicola, I am very sorry to hear that your tutor has been unable to help you. We do send a follow up email after your arrangement has been confirmed to ensure everything has gone to plan. Unfortunately, we had not heard from you so we were unable to help. Our customer support team work seven days a week to answer any of your questions and concerns. We have reached out to you today to have this matter resolved for you as soon as possible. Kind Regards, First Tutors

Posted 6 years ago

“Great platform , very simple to get what you need.”

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Posted 6 years ago

“Its an overpriced, absolutely unnecessary page which do not offer anything extra for the money I have to pay-especially nowadays with all these social media opportunity. Absolutely useless, confusing and unhelpful.”

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Posted 6 years ago

Dear Marietta, I'm sorry to see you only rated First Tutors 2/5 stars. Unlike free services, First Tutors conduct identity and reference checks on all of our registered tutors, this extra verification process provides peace of mind to our clients. Unfortunately, there is no indication on the account that you were having any problems or difficulties so we were unable to help. Our support service are always available should you need help or support in using the service. (enquiries@firsttutors.co.uk). I am delighted to see that you had a positive experience with your piano teacher and I wish you the best of luck with your lessons. Kind Regards, First Tutors

Posted 6 years ago

“The principle underpinning this website is excellent, but the website itself is not particularly user-friendly and it is difficult to navigate and also to know how to proceed to the next stage in the process.”

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Posted 6 years ago

Dear Helen, Thank you for your feedback. I am very sorry to hear that you found the website difficult to navigate, we aim to offer a user friendly service. If you are ever having difficulties in using the website, we have a customer support team working seven days a week to help you with any of your questions and concerns. I have sent you an email this morning to better understand the problems you have faced so that we can improve. Kind Regards, First Tutors

Posted 6 years ago

“Yes it was a good tool .”

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Posted 6 years ago

“Had been looking, and struggling, to find a math tutor in my area for my Grade 10 son and stumbled across First Tutors during an on-line search. I was able to quickly find a suitable and available tutor and connect with them quickly and they are now working with my son and helping him enormously.”

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Posted 6 years ago

“It was easy and quick! Found the perfect person!”

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Posted 6 years ago

“Jesse is very friendly and helpful. He assisted my Gr. 10 daughter with her first lesson last weekend and she is much more positive and have a better understanding of math. He is going out of his way to help her over the phone with any problems she is struggling with. I highly recommend Jesse he is awesome. We already have our next session booked for this weekend. Thank you so much Jesse for your support and dedication your are an awesome Tutor!”

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Posted 6 years ago

“Just the job !! Thank you”

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Posted 6 years ago

“Yes very happy with the science tutor”

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Posted 6 years ago

“First tutor is a straight forward method of finding a tutor , step by step communication with chosen tutor to check suitability before paying the fee to receive their contact details. Our chosen tutor has shown to be very knowledgeable in her subject and has set a successful plan out from my child first assessment.”

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Posted 6 years ago

“Quick easy to use website , very responsive and efficient.”

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Posted 6 years ago

“Clear online introduction to my chosen tutor for learning Norwegian. Informative website and easy to deal with. Introduction fee then I subsequently deal directly with the tutor, who is excellent by the way.”

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Posted 6 years ago

“Could you please explain the situation when you have blocked messages because i was very confused and fustrated with that”

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Posted 6 years ago

First Tutors is rated 4.6 based on 8,877 reviews