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Floorstore Reviews

4.8 Rating 225 Reviews

96 %

of reviewers recommend Floorstore

Company Reviews

4.8

Based on 225 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

About Floorstore:

Floorstore, widely recognised as one of the UK’s leading flooring suppliers.

Established in Leeds since 1961 we are a family run business constantly striving to introduce new products sourced from all over the world, offering us a leading edge against our competitors, in all aspects of the floor covering market.

Here we pride ourselves on offering the highest quality products at the best prices, fitting and delivering throughout the UK on a daily basis, with our sales team sharing over 150 years of collective knowledge in the flooring sector.

Our awardwining showrooms are seen to be a leading light in developing flooring’s tailored to the customer’s requirements. Come visit us and explore our vast range, or call and speak to a friendly advisors.

Visit Website

Phone:

0113 831 4310

Email:

sales@floorstoregroup.co.uk

Floorstore 5 star review on 15th January 2022

Charlotte Hunter

Floorstore 4 star review on 24th August 2021

Mrs Rebecca Richardson

Floorstore 5 star review on 13th July 2019

Floorstore 5 star review on 13th July 2019

Floorstore 5 star review on 12th July 2019

Jane Thompson Interiors

Floorstore 5 star review on 9th February 2019

Floorstore 5 star review on 22nd September 2018

Mr & Mrs Endicott

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fabulous service both instore and when the fitters came to our home, cannot fault anything. Would highly recommend the service to friends and colleagues”

(Floorstore, Wakefield) - Posted 5 years ago

“Thanks to Peter who did a great job in fitting my floor laminate, I would recommend him to anyone to fit their flooring.”

(Floorstore Outlet, Regent Street) - Posted 5 years ago

“Great service. Friendly and good prices. Delivery was efficient, courteous and on time. Definitely recommended.”

(Floorstore, Wakefield) - Posted 5 years ago

“Very helpful staff talked me through different wood for my floor ,selection off choice was the best i had researched. Would not hesitate in recommending this firm”

(Floorstore, Wakefield) - Posted 5 years ago

“Excellent product, excellent service from sales to fitting, definitely will come back and recommend to others. Thank you”

(Floorstore, Wakefield) - Posted 5 years ago

“Great quality and the carpet fitters were superb. We are long standing customers and are never disappointed”

(Floorstore, Wakefield) - Posted 5 years ago

“Excellent service and a great price. Will be back for more laminate flooring in the near future.”

(Floorstore Outlet, Regent Street) - Posted 5 years ago

“Liam from floorstore was brilliant I always order flooring via Liam and the flooring was at a great price and came well packaged the next day. Great work”

(Floorstore, Trade) - Posted 5 years ago

“The service in the store was very good, the service I got from the person fitting the floor was excellent and could not fault his work in any way, it in the future when I get another floor laid I would request the same person to lay the floor”

(Floorstore, Leeds) - Posted 5 years ago

“very good, very friendly.”

(Floorstore, Wakefield) - Posted 5 years ago

“Excellent service and floor. Peter (the fitter) has a fantastic eye for detail and would highly recommend him. I will definitely use Floorstore and Peter for any future projects.”

Floorstore 5 star review on 9th February 2019

(Floorstore, Leeds) - Posted 5 years ago

“Very good service helped me choose the right floor and it’s great !!”

(Floorstore, Wakefield) - Posted 5 years ago

“Very helpful advice, not pushy. Good selection of flooring.”

(Floorstore, Leeds) - Posted 5 years ago

“Delighted with new stair carpet and herringbone wood hall floor. They look fantastic!”

(Floorstore, Leeds) - Posted 5 years ago

“We purchased approximate 200 sq metres ofAquastep for our new build home, Liam was very helpful and knowledgeable about his products. And very honest. Delivery went perfectly and we couldn't be happier with our purchase. Wouldn't hesitate to buy from this company again. Helen & Mike”

(Floorstore, Online) - Posted 5 years ago

“Great service, we were given good help and advise when we were in their showroom and the ordering process was very straightforward. Fitters arrived on time and did a fantastic job the floor looks amazing and has exceeded out expectations.”

(Floorstore, Leeds) - Posted 5 years ago

“Very poor customer service. Arrogant attitude. Poor communication skills and untruthful about product (underlay). Really disappointing. We remain upset by knowledge of an underlay which was not what we had requested. We had excellent customer service some years ago when we first used the Floorstore which is why we came back to you. People skills are now at worst non-existent, at best very superficial and insincere. These floors are expensive and customers deserve much more respect and genuine care.”

(Floorstore, Leeds) - Posted 5 years ago

“Excellent”

(Floorstore, Leeds) - Posted 5 years ago

“The floorboards arrived on time and were fitted to our living room with care and professionalism. Peter (the fitter) took the time to advise us on colour themes and was very accommodating. I would both recommend him and the Floorstore.”

(Floorstore, Leeds) - Posted 5 years ago

“Really great service. The folks in the store were really helpful and there was loads of choice. The fitter (Peter) did a great job and was really flexible in doing the work.”

(Floorstore, Leeds) - Posted 5 years ago

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Floorstore is rated 4.8 based on 225 reviews