Flooret Reviews

Name: Flooret
Address: 9222 Polaris Lane Suite A, Lacey, Washington
Rating: 4.79

4.8 Rating 2,084 Reviews

96 %

of reviewers recommend Flooret

4.8

Based on 2,084 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Flooret:

We make floor shopping easy with Climate Neutral floors, designer-curated colors & the highest quality materials—delivered.

Visit Website

Email:

john@flooret.com

Location:

9222 Polaris Lane Suite A,
Lacey
Washington
98516

Flooret 5 star review on 19th October 2025

"Melissa"

Flooret 5 star review on 18th October 2025

Martin

Flooret 5 star review on 15th October 2025

Debra

770

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This review is for SAMPLES ONLY. Flooret has hands-down the best presentation of samples you will find anywhere. They are full-width and if you get more than one, you can see how the planks will lock together. The flooring is beautiful. Now for the downside. I ordered MANY samples, and once I thought I'd narrowed down my selection, I ordered full plank samples in two styles (Hafren and Tilden)--two of each style. I requested in the comments that they send planks that would show the color variations in each style. What I received were nearly identical planks in both styles. They sent each style in a separate box (two planks of Hafren in one box and two planks of Tilden in the other box). They were poorly packed and all the planks had damage on the ends. Our project is small (a lavatory), so we will only need two or three cases of flooring. After seeing the condition of these large planks after shipping, we have decided against attempting to use this size. Maybe they ship fine if you have a large order that will ship on a pallet via a freight company, but forget it if you only need a few cases and they ship via FedEx. Now we are weighing our options and wondering if the smaller, base model planks are likely to travel better. Flooret needs to do something about how these are packed and shipped. At the very least, the planks need sturdy protection on each corner (not just flimsy flexible packing foam). Of course the other downside is that nearly all the base model planks are on backorder.”

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Posted 3 years ago

“High quality flooring samples, will be buying more in the style we like soon.”

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Posted 3 years ago

“Good customer service. Prompt shipping of samples. The floors are higher quality than other vinyl floors I have used in the past at equal or better prices. We will be using it for our home remodel.”

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Posted 3 years ago

“installing this floor a few times already and always happy with this product. good quality, fast shipment”

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Posted 3 years ago

“Great wear layer and printing/texturing. The locking system on the sample had a couple chunks taken out on the ends which is a bit concerning. I'm not sure if that was from cutting or shipping.”

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Posted 3 years ago

“We ordered several samples from Flooret and were impressed with the quality. We have also ordered samples from competitors, and Flooret seems to be the clear winner. Samples seem to be scratch resistant with only a few marks after scratching them vigorously with keys. Overall, a very nice product.”

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Posted 3 years ago

“Florian was very helpful and knowledgeable. Answered all our questions.”

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Posted 3 years ago

“Samples look beautiful. We simply have to decide between base and signature for our new home.”

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Posted 3 years ago

“The floor samples arrived quickly and packed very well. The quality of the floors is amazing and it was great to have full pieces to decide on a design.”

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Posted 3 years ago

“We did our entire basement including the steps and it turned out amazing. I just ordered several samples in additional colors for our upstairs. Installation wasn’t difficult. Easy to clean. The wide planks are stunning.”

Flooret 5 star review on 10th February 2022

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Posted 3 years ago

“Ordered 3 samples of LVP and got 3 additional for free! We loved the flooring, we’re even more impressed with it in person. The reason for the low mark is that my project requires placing the flooring on stairs. After contacting Modin, I was informed that stair nose samples were not offered in and couldn’t be accommodated. Of course this is an issue because doing stairs is expensive and not covered well by online content/videos. We haven’t ordered floors yet due to my concerns around how the different stair trim profiles will work with my existing steps.”

Flooret 3 star review on 9th February 2022

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Posted 3 years ago

“This is the floor you’ve been looking for! Samples are amazing and customer service is too!”

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Posted 3 years ago

“Samples were very large compared to competitor samples.”

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Posted 3 years ago

“I’ve ordered samples from multiple brands and was so pleased with the extra effort and quality the Flooret team has put into their brand. They’ve been quick to respond with my questions and we’re excited to use Flooret for the majority of our new home!”

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Posted 3 years ago

“I was so impressed with the samples I received. They came so quickly and the samples were large and really showed the quality of the floors. I used the buy one get one free coupon so I received 6 samples for only $9. At a local floor store, I paid $5 for only one plank. I’m glad I did though because I was able to see the difference in the thickness, depth of color, and the superior underlayment! Thanks for making it so easy to choose; I can’t go wrong because they were all so beautiful…”

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Posted 3 years ago

“The samples were great! I really like all the colors. Very fresh & in style. I was just bummed that in the craftsman sample, the grooves didn’t match the design on the wood. That’s the only thing holding me back from ordering. Other than that, they seem great!”

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Posted 3 years ago

“The samples that are sent are cut well - and actually give you a sense of what the flooring might look like in your own home, instead of a 4x4 square that many other retailers send you after roughly cutting it from an existing plank! These samples are big enough for you to try out in different spaces, stand on, dunk in water, spill milk over - whatever you'd like to do to actually try stressing out the material before you spend thousands on a new floor. These samples really tell the Flooret quality & customer service story.”

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Posted 3 years ago

“Quality for quality, prices are very competitive. Ranges of wood grain and color are impressive with a realistic wood grain appearance. I liked the simplicity in ordering samples. However, it is important to order multiple samples in order to get a sense of the variability of the grain, and to see the ACTUAL color which can differ significantly from the website images.”

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Posted 3 years ago

“My impression is they are a superior built product and I like the large planks, as they will make the installation process significantly quicker. Still deciding between two colors. Ordered samples on two occasions. First selections were not as dark as I thought they would be, so ordered a couple more darker selections. Note, I would suggest only order a max of four full-size sample planks at a time; my first package had six planks and the bottom corner of the box had some minor damage (not to the primary surface of the plank, but was to the corner of the locking tabs on several boards - can't see the damage when locked together, but wonder how might effect waterproof-ness where two boards interlock -- no biggy as can use these for end cuts during installation) presumably done by the shipping company due to the awkward size and weight. Next sample order only had four planks and faired a bit better. I assume a larger order is freight shipped on pallets, so rough handling of a long, awkward box should not be applicable. I wish website had larger, zoomable pics of full rooms with various choices of product installed (probably a way to do it, but compared to other sites zoomable feature for product pics, any extra user manipulation of pics on Flooret site is not as user friendly as they could be). Some of the detail on some of the boards was hard to discern from pics currently available. After receiving the sample, I went back and took another look at one of the samples to see the impression detail .. I missed the subtleness in the available photos, and would have not ordered that particular sample had I noticed it online.”

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Posted 3 years ago

“quality seems great! happy that i ordered samples to get a true feel for the colors in my space”

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Posted 3 years ago

Flooret is rated 4.8 based on 2,084 reviews