FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They never delivered my flowers after I talked to customer service and they said it would deliver by a certain day then they canceled my order unbelievable and I honestly think this is a scam company”

Helpful Report

Posted 8 months ago

“This site is a scam big time. Ordered an arrangement, not even a day later, cancelled my order due to inability to deliver blah, blah, blah.... Contacted my bank and had charge denied. Don't use this scam!!!!!!! Impossible to contact. They set it up this way!!!!”

Helpful Report

Posted 8 months ago

“I ordered 2 identical arrangements to 2 separate coworkers. One recieved theirs and loved them. They were both set to be delivered on Thursday 12/ 19. Thursday I tried to call about the second delivery only to have to submit the request via email. On Friday and 12:00 I received a confirmation email for the second delivery that they clearly missed for the day before. At 5:01 I received a cancellation email stating that they would not be able to fulfill the order and are refunding the money. NO PHONE CALL or offer to send it any other day prior to Christmas. Now instead of rewarding a team for their hardwork, thanks to you I have slighted on coworker and had to pay double to get another arrangment sent. TERRIBLE CUSTOMER SERVICE”

Helpful Report

Posted 8 months ago

“I wanted something to portray the holidays. Last year I went with red and although there were substitutions it looked okay. I picked a winter white looking arrangement this year. What was delivered 12/21/24 is NOT a great depiction. It looks amateur like and definitely not Christmas/New Year’s. Why have pictures and categories to pick from if you can’t represent?”

FlowerShopping.com 1 star review on 23rd December 2024

Helpful Report

Posted 8 months ago

“I ordered an arrangement for delivery and received an email moment's later confirming my order. I went to sleep thinking everything was taken care of. The next morning I saw an email sent two minutes after the confirmation email saying my order was canceled. This company cannot deliver.”

Helpful Report

Posted 8 months ago

“Worst company ever. Ordered flowers for Christmas two weeks ago. I asked that they be delivered 12/19. Starting 12/19, I got daily emails from them saying “so sorry, can’t deliver…”. Their contact phone number was unavailable. Today, 12/21, I received an email saying they couldn’t deliver the flowers and cancelled the order.”

Helpful Report

Posted 8 months ago

“I have had a very bad experience with this company. Conducted a Google search for a local florist in a new town and somehow ended up with flowershopping.com. I ordered one item and received nothing that was even a close resemblance. Everything was replaced! I complained and they told me the local florist used all accepted substitutions. I asked them why have me choose from pictures of arrangements if I don’t get anything even CLOSE to what I choose? This place is UNBELIEVABLE!”

FlowerShopping.com 1 star review on 21st December 2024

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Posted 8 months ago

“One star is too many for this company. I ordered an arrangement for a specific date and it was never delivered. I contacted customer service via their website and didn't hear anything back. I contacted customer service a 2nd time and was told, if I sent a message through their website, they would get back to me and would not put me through to anyone who could help. When I did finally receive an email confirmation, it indicated the item was successfully delivered or would be shortly. It referenced an order number that was not mine. The order was never received by the recipient. I have requested a full refund. Let's see how long that takes....terrible company!”

Helpful Report

Posted 8 months ago

“Terrible! Do NOT USE! I ordered flowers from this website at 6:00 am on my 20th Wedding Anniversary for my wife , paid extra to have them delivered before Noon; Never Showed up. Called to have delivery location changed because now my wife isn't home anymore, two more hours go by; then get a call saying they "can't fulfill the order." Terrible Terrible Service, AVOID AT ALL COSTS! Go with SOMEONE ELSE!!! DO NOT USE!!! They will RUIN your special day, and then leave you to scramble, DON"T CHANCE IT, AVOID AT ALL COSTS!!!”

Helpful Report

Posted 8 months ago

“Easily the worst flower shopping experience I've ever had. Did not receive flowers and still haven't received a refund.”

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Posted 8 months ago

“One of those cases where negative stars would come in handy. I must admit, I have fallen for this before, as they dominate search. Fourth order that was not delivered. I only discovered it when I went looking for my most recent order's confirmation in my email. These were for a funeral, so the family never heard from us. Never again.”

Helpful Report

Posted 8 months ago

“The order placed was very specific - purple tulips as they are the favorite color and flower of the person they were intended for. The flowers received were pink roses, wilting. A purple balloon, which was an extra charge, was also not delivered.”

FlowerShopping.com 1 star review on 16th December 2024

Helpful Report

Posted 8 months ago

“I ordered a beautiful flower arrangement from this company to be delivered to a friend in New York. Initially, I received an email stating that the flowers were delivered or would be soon — but then, there was no follow-up. Days passed, and when I checked with my friend, he confirmed that he had not received them. I contacted customer service, and they offered to attempt a second delivery. I agreed and provided my friend's apartment number and phone number to ensure he could be contacted directly upon delivery. This morning, I received an email with photos showing the flowers had been left outside the building — not at his door as expected. I shared the photos with my friend, and he went to check, but the flowers were gone. It's no surprise, as leaving them outside a building makes them accessible to anyone passing by. I'm extremely disappointed with this company's delivery service. For an expensive arrangement, I expected a much higher standard of care and professionalism. I have since requested a refund and hope they do the right thing by honoring it.”

Helpful Report

Posted 8 months ago

“We ordered flowers very early this morning to surprise my daughter for her birthday since she lives out of town. We were wondering why later that day we never heard from her, then got an email at 3pm stating the delivery was cancelled even though you already took the money from our account! When my husband called to find out why, he was told that “apparently we no longer deliver to Canal Winchester.” So now her birthday is half over and it’s too late to schedule another delivery for today. Why do you advertise that you deliver somewhere that you don’t? And why wouldn’t you CALL someone to update?!?! I guess because we didn’t spend thousands$$ on a wedding, so our daughter didn’t matter to you. SMH”

Helpful Report

Posted 8 months ago

“Paid for expedited delivery, arrived 4 hours late and was delivered to the wrong area of the facility. The arrangement received only matched the picture online in color and looked very subpar to the representative photo online. Customer service felt like it was a fair representation and only offered a partial refund. The worst quality arrangement I’ve ever had delivered.”

Helpful Report

Posted 8 months ago

“I order flowers for my uncle's funeral (died Monday/family greetings Wednesday) that we are unable to attend. So we wanted a nice arrangement and note for the next day from our family. Got it completed on site for next day and paid. The next morning got a call that they are unable to deliver to this city. Well if you can't deliver to a city don't allow your site to process an order for that said city. Very disappointing and stressful to an already super stressful time! Canceling this company from any further orders!”

Helpful Report

Posted 8 months ago

“Horrible company. Took my money, canceled my order, kept my money!!! I have called and emailed repeatedly. They have refused to refund my money!!”

Helpful Report

Posted 8 months ago

“They charged my card and then told me they didn’t. They said they couldn’t fulfill my order but still charged me. Pitiful company. Rip offs”

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Posted 9 months ago

“Horrible, the flowers look like something you get at Walmart half dead and small reached out to the company and they did nothing stay away from them”

Helpful Report

Posted 9 months ago

“DO NOT ORDER FROM THIS SCAM ARTIST!!!😡🤬”

Helpful Report

Posted 9 months ago

FlowerShopping.com is rated 1.4 based on 575 reviews