FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.72

1.7 Rating 790 Reviews

18 %

of reviewers recommend FlowerShopping.com

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Metrics

1.7

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered flowers and they never showed up. Kept calling customer service I was just told someone would call me back”

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Posted 1 year ago

“I sent a friend a succulent arrangement and it was so nice looking and healthy.”

FlowerShopping.com 5 star review on 7th July 2025

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Posted 1 year ago

“Placed an order for flowers and balloons to be delivered the next day. Only to be greatly disappointed the next day when I received an email stating they do not deliver to that area. Why accept the order and charge my credit card if you CANT follow through.”

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Posted 1 year ago

“They had to make a substitute in my order and were unable to contact me before delivering. I was very pleased with the substitute and the arrangement. I I will be recommending to everyone how pleased I was with the service. Thanks again.”

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Posted 1 year ago

“I ordered my wife’s favourite flowers to be delivered to her office on her birthday. I had to be away for work that day, so I paid extra for rush delivery to make sure she received them while she was at work. Despite several follow-ups and confusing answers from customer service, the flowers were delivered hours late, completely missing the moment. And the worst part? They sent a potted orchid — something she doesn’t even like. I found out later that Flowershopping is just an online middleman. They take your order and forward it to the cheapest florist they can find, without caring about quality or accuracy. When I complained, their response was: “The order was done correct to recipe and substitution policy using flowers of equal/higher… we are not able to assist in the complaint.” No responsibility, no apology, and no refund. Don’t waste your money or ruin a special moment. Order directly from a local florist to support small businesses, avoid poor substitutions, and actually get what you paid for. Avoid Flowershopping — they’re just an online middleman profiting off bad service.”

Helpful Report

Posted 1 year ago

“I searched online for a local florist in my son’s town, and evidently got redirected to this company . I ordered a $49.99 flower and it ended up totaling $92. If I order before 3 it would be delivered today. They sent me an email saying they didn’t have the exact one I had picked out and would substitute. I called to cancel and each “department” (pick 1, pick 2 etc) couldn’t transfer me to the proper department so I had to call back to get to the correct department and then 10 min wait after I’d already been on the phone for 10 min. Tried to cancel through credit card, but couldn’t have to wait to dispute. It was delivered today. I don’t believe it look like what I ordered and certainly doesn’t look like $92 worth. I’m very disappointed!”

FlowerShopping.com 1 star review on 4th July 2025

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Posted 1 year ago

“Do not order from this company! What you see is not what you get! I ordered a beautiful plant as a gift. What they sent was totally different and something very uninspiring.”

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Posted 1 year ago

“I ordered a Grande Gourmet Fruit Basket - Premium for $200 - paid extra for the Premium. It was for my 36 years wedding anniversary and a surprise for my wife. The basket looked very nice in the website photos. But... the surprise was mine. Instead of the nice basket, I received a "Dollar Tree" plastic bowl, filled with cheap paper strips, and just a fraction of the nice products they showed it would come in the site photo. If I went myself to Walmart and had spent less than $50 on products, I would have gotten something 10x better than what I received. What a shame. Will never buy anything from this company again.”

FlowerShopping.com 1 star review on 2nd July 2025

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Posted 1 year ago

“I ordered a bouquet for my sister’s birthday from a website, and they sourced 62 flowers to fulfill the order. The experience was a complete disaster. The arrangement was delivered to the wrong address which is nowhere near the intended location, adding significant inconvenience. The quality of the delivery was even more disappointing. The photo of what I ordered (a Deluxe Rose Medley with over 12 roses and a variety of 3 flower types) shows a full, vibrant arrangement, while what was received had only 7 roses and just 2 types of flowers, with a whole variety missing. This under filled arrangement, costing $147 CAD with delivery, was barely worth $50CAD in value. The substitution of full roses for spray roses, the lack of flower diversity, delivery error and underfilled arrangement has left me feeling utterly ripped off. Not only that but the balloon wasn’t filled fully and looks like it was filled weeks ago. Not impressed at all!!”

FlowerShopping.com 1 star review on 1st July 2025

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Posted 1 year ago

“The order I placed was refused because the delivery address was outside the florists delivery area. That would be understandable but I was not contacted and thanks to a poor business practice my wife received NOTHING from me on her birthday. Thanks for not only nothing but for making sure I couldn’t make other arrangements in time also!👎”

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Posted 1 year ago

“I ordered a basic fruit basket to be delivered to a patient at a hospital. It had 2 bananas, a pear, 2 or 3 apples some red grapes and some green grapes and a pineapple. At an extra cost i added a small bouquet and a Mylar balloon. My total cost was over $100!! It took 2 1/2 days to get it and it wasn’t anywhere equal for what I paid. I DON’T recommend anyone to use this service!!”

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Posted 1 year ago

“I placed an order with this company based on what was advertised: seamless delivery and reliable service. After completing my purchase, I was told they couldn’t fulfill the order because they don’t have a florist in the area — something that should have been made clear before taking my payment. To make matters worse, they tried to push the cost of their mistake onto me, asking for an extra $12 to use an outside florist. This wasn’t my fault — yet they refused to take full responsibility or honor the price I was originally quoted. Customer service was dismissive and made no real effort to make it right. This experience was not only disappointing — it was completely unprofessional. It felt like bait-and-switch advertising followed by a lack of accountability. I ultimately canceled the order and will never use this company again. If you value transparency, reliability, and honest service — look elsewhere. This is not a company you can trust.”

FlowerShopping.com 1 star review on 20th June 2025

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Posted 1 year ago

“Flowers were not delivered o n time. Still waiting g for delivery. Customer service was terrible! Sent and email and called 3 times before I got a customer service representative. Extremely dissatisfied. Would NEVER recommend!!!”

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Posted 1 year ago

“Horrible experience nothing actually delievered, customer service useless, no actual follow through, follow up and still nothing. Asked if they can not deliever to reimburse the amount and still nothing follow up so I paid for something that was never delivered, they could care less and the surprise was completely ruined . So many other options do your self a favor and go some where else.”

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Posted 1 year ago

“I ordered a standing flower spray last week for my step-dad's funeral service from FlowerShopping.com. I was extremely surprised to find that what was delivered was almost exactly what I had seen on the picture in their website. I was so proud of the flowers that were delivered, on time no less! If I ever need their services again, this is the website I will choose.... hands down! Keep up the good work!”

FlowerShopping.com 5 star review on 15th June 2025

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Posted 1 year ago

“Terrible. Ordered flowers for my daughter’s birthday. When I called at 9:30om to see why they had not been delivered I was told they were “still out for delivery. When I said “at 10pm?!” The customer service rep told me “oh - we don’t deliver past 9pm - it will be tomorrow then”. Then she admitted that she couldn’t actually see my order status. Then I get an email the next more stating that the flowers I ordered were not available and that they would create something to send so that the “holiday occasion wouldn’t be missed”. Well it was already missed and it’s not going to be what I ordered. Never again.”

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Posted 1 year ago

“Waste of time. This company has no idea what's going on. If you value your time and money pick somewhere else. From auto generated conformation emails to costumer service not being able to see your order so they have to reach out to the location that's filling the order. Put a blind fold on and you'll have a better shot at seeing what's going on then this company.”

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Posted 1 year ago

“I’m writing to express my frustration and disappointment with a recent flower order I placed through your service. I ordered a bouquet that was clearly advertised to include lilies and roses, and I even upgraded to the deluxe option expecting a fuller, more premium arrangement. Instead, I received a completely different bouquet made up of cheap carnations and daisies. Not only were the flowers not what I ordered, but they didn’t even meet a basic standard of quality—let alone the deluxe upgrade I paid for. This is extremely upsetting, especially considering I spent close to $100 on this order. I feel misled by the product description, and this experience amounts to false advertising.”

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Posted 1 year ago

“I ordered a floral arrangement for my sister’s birthday on 6/5/2025. Not only did they not deliver the flowers on 6/5/2025, they did not notify me that they were not going to be able to deliver them, I had to call them and hold for 30 minutes only to be told that they would be delivered the next day with extra flowers. The arrangement looked nothing like what I ordered and included a ratty looking teddy bear. I will NEVER order from them again and would recommend that you don’t do business with this company.”