FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.40

1.4 Rating 575 Reviews

9 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.4

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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FlowerShopping.com 1 star review on 6th September 2025

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DO NOT order flowers through this company. I ordered flowers to be delivered for my mother's 70th birthday, and the informed me at the very last minute that they were unable to make the delivery. I few hour later I received an email stating my order was canceled. I read to the Better Business Bureau website that customers were not receiving refunds from this company so I resorted to disputing the transaction with my credit card company.”

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Posted 9 months ago

“Ripped me off. I ordered flowers for my mom’s birthday. They never came. I couldn’t reach anyone by phone . They lied to my bank and told them they delivered them. REPORTED TO BBB.”

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Posted 10 months ago

“I paid more than $100 to get this bouquet delivered. I paid for the “premium” version that is supposed to be two times better than the “as shown” option. Turns out the bouquet they made is not even reaching the expectations of the “as shown” picture/option. I contacted their Customer Service and they told me that according to their policy, the bouquet has been made of equal value as the one shown on the website. Will order from small business from now on, that was a lesson enough. DO NOT BUY FROM THEM PLEASE.”

FlowerShopping.com 1 star review on 7th November 2024

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Posted 10 months ago

“Ordered and paid for overnight delivery. Epic fail. No flowers so ‘cancelled’ 3 days later. DON’T WASTE YOUR MONEY!!! There’s a reason why the BBB investigated!!! :(”

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Posted 10 months ago

“You never delivered the flowers I ordered same day delivery and got charged for it.I reported you to the BBB! You suck! There are NO FLOWERS TO TAKE PICTURES OF! By the way,YOU SUCK!”

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Posted 10 months ago

“I wish I could rate lower!!! I put in a Saturday order for Sunday delivery..paid over $80. So far, 2 days late and counting! Don't try to call, line always says they are closed!!! Will never use again! Ruined mother in law birthday weekend!!!”

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Posted 10 months ago

“They canceled my order with no explanation. Do not use this company.”

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Posted 10 months ago

“They just canceled my flower order with no explanation. It put me in a bad position. Don’t use this company”

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Posted 10 months ago

“Terrible business they ruined my anniversary gift to my wife of 34 years. They appear in ad to be local and couldn’t deliver I only got canned reaponse after complaining about no delivery”

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Posted 10 months ago

“I have tried calling multiple times and phone tree loops. I have sent contact form with no answer. I can't get a delivery confirmation on my order which I am 99%sure it wasn't delivered. Probably will contact BBB”

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Posted 10 months ago

“Placed an order and it never got delivered called the customer service and got no answer during what should have been there normal business hours.”

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Posted 10 months ago

“Do Not Order from this Company!! I ordered flowers on Tuesday to be delivered any time Wednesday. When I didn't hear anything by that evening, I tried getting in touch with someone, but just got a recording saying if you don't hear anything, it is on schedule. I finally talked to someone in sales (they had no access to my actual order but could contact the florist) and about 10 pm I got an email saying my order couldn't be created. They had over a day to determine this and yet waited until I tracked them down and it was too late to fix. Never use this service - you will be disappointed!”

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Posted 10 months ago

“Spent $100+ on an elaborate arrangement. What was delivered was completely different and just some generic arrangement of cheap flowers stuck in a cheap vase. I contacted them within their window with a complaint, as their website says they’ll refund or replace. Customer service basically said that they have the right to make substitutions. Why even show pictures to pick from if you’re gonna deliver whatever you want?”

FlowerShopping.com 1 star review on 30th October 2024

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Posted 10 months ago

“Horrible experience that is still ongoing...never got the flowers I ordered and still after 2 1/2 weeks no refund. They basically are just theives with no integrity.”

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Posted 10 months ago

“I am so embarrassed, I would never give this arrangement to someone. The picture looked amazing and was standard size, I PAID for PREMIUM. Mine wasn't even standard and it was $100. I would never, ever use them for your floral needs. I am also unable to get ahold of customer service as well. No one will take my call, and I demand a refund. I will go buy them at the store.”

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Posted 10 months ago

“I purchased some flowers on flowershopp.com And I paid for the premium bouquet over $100. I’m going to add a picture of what I ordered and what I received. Absolutely they were only willing to give me a small percentage off my bill not acceptable. I would’ve never purchased anything that look like this. I asked them to send new flowers and send me a picture prior to them being delivered and they said that wasn’t”

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Posted 10 months ago

“Paid for delivery by noon, delivered at 1:50 pm. Flowers weren't even close to what I ordered, contacted several times and they said they would give me $5 credit for being late on future order. Regarding the flowers not being close they said they are allowed to substitute and were the freshest available on that day. They say they will credit my card with 20% discount. Still not happy with what I received. Will never buy from them again. Beware! I ordered the Purple and the other photo is what they sent.”

FlowerShopping.com 1 star review on 27th October 2024

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Posted 10 months ago

“Ordered flowers wife never received them.”

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Posted 10 months ago

“Do not use this business!!!! They apparently delivered flowers to the wrong wrong address. No one was ever available in customer service to speak to. After writing two emails, they left me a message saying they called my friend and she said “yes” she recieved the flowers. She did not! The company lied and stole my money. Do NOT USE!!!!”

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Posted 10 months ago

“Order was cancelled twice. No one would answer the customer service phone during operating hours. Don't know if I will get a refund. Never using this again. Worst experience”

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Posted 10 months ago

FlowerShopping.com is rated 1.4 based on 575 reviews