FlowerShopping.com Reviews

Name: FlowerShopping.com
Rating: 1.72

1.7 Rating 790 Reviews

18 %

of reviewers recommend FlowerShopping.com

Company Reviews

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Metrics

1.7

Based on 790 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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FlowerShopping.com 2 star review on 6th March 2026

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First of all, I ordered flowers on May 7 to be delivered to my mom and mother in law on May 8. I received an email for both orders saying the order was cancelled because the credit card authorization wasn’t completed. So either your company messed up or the florist because I had confirmation numbers for both orders. My mom stayed home all day waiting for the delivery. I called on May 9 and talked to Paris twice. The second time she took my information on two different tickets and was going to send them to the “front of the line” so I could get this MESS straightened out and find out what happened. Well, here it is Monday morning AFTER Mothers Day and I never got a call back. Thanks for the “help”. I had problems last year with your company (the flowers were late and in horrible condition and had to be replaced) and tried again this year thinking it was just a glitch. I will NEVER use your company again!”

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Posted 1 year ago

“Thank you for delivering beautiful flowers to my mom for Mother’s Day. I really appreciate the customer service you offer. Tammy”

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Posted 1 year ago

“Stunning! They did have some replacements obviously so it was not exact. The florist just uses the flowers that have at that time that match the theme. But all the flowers were fresh, beautiful and had the purple theme I ordered. Delivery was on the exact day I chose even though I chose the option that they could come later. Amazing! Thank you!”

FlowerShopping.com 5 star review on 10th May 2025

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Posted 1 year ago

“I placed an order on April 18th to be delivered on May 1st. You would think with that much notice that they would be delivered. I called that night and the next day to check the status and they couldn’t provide one. The flowers were never delivered. DO NOT use them.”

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Posted 1 year ago

“Ordered Mother’s Day flowers for delivery on May 8th, the Thursday before Mother’s Day. On Thursday, I get an email saying that they can’t deliver until Monday the 12th, the day after Mother’s Day. I sent an email in response asking why they can’t deliver on Thursday. Then they cancel the order completely!! I called their call center in India, and they tell me that I cancelled the order!! Complete garbage and what disgraceful customer service. Never again.”

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Posted 1 year ago

“Scam. Received an email that the flowers were delivered however they were not. I called the customer service and they made it seem like they were reaching out to the florist they used. Which they could not give me the name of the florist. Eventually they said that the in network florist was too far and couldn’t be delivered. I reminded them of the delivery confirmation email I received and they didn’t have a reason why it was sent. Will be disputing with my credit card company.”

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Posted 1 year ago

“BEWARE this company's prices are all in US dollars!! Even during final check out the price remained at $208.00 but after the order was placed my credit card was charged $288!! Such a sneaky company! The arrangement we ordered wasn't great either, it looked like something you'd get from the grocery store. Their substitution policy also states that, "If the exact ﬂowers or container you have selected are not available we will create a beautiful bouquet with the freshest available ﬂowers. We will only substitute items of equal or higher value." That would be a great substitution policy to follow, however, they substituted the majority of the beautiful yellow roses for YELLOW DAISIES! And we had even upgraded to the deluxe version!!! We were so disappointed. When I reached out to the company with a photo, they contacted the florist and said that the policy was followed exactly LOL! I had asked for a full refund, and was denied. Even a discount would've made this experience ok, but terrible resolution to a clear problem. Other family members also ordered from this company too on the same day I did, and they received a completely different arrangement than what was ordered! And the additional stuffed animal added to their order, was not even delivered. SUCH AN AWFUL EXPERIENCE! Go with a company that is local and talk with a florist you trust. Kicking myself for ordering from here, my loss is your gain, save your money. I hope this helps someone. My grandmother has cancer and we wanted these to be perfect for her in the hospital, so disappointing.”

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Posted 1 year ago

“Ordering experience was professional; flower arrangement was as expected and the flowers were fresh; delivery was as scheduled. It was disappointing to discover that the billing was in American dollars. This should be clearly indicated on your website but it is not. I would not order again specifically because of this, as the exchange rate is too high.”

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Posted 1 year ago

“I live in Washington DC placed an order yesterday morning for Mother's Day flowers to be delivered to my niece that lives in Indianapolis they arrived last evening as BEAUTIFUL as ever. We were both really pleased. I will be giving Flowershopping my future business. Thank you ❤️”

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Posted 1 year ago

“I ordered flowers for my daughter for Teacher Appreciation Week. Her favorite color is purple. The flowers were exactly what I wanted. She loved the flowers and her students kept saying all day how pretty they were and that they smelled so good. I will definitely be placing more orders with you. Service is great!! Flowers were delivered next day. Thank you, Judy Johnson”

FlowerShopping.com 5 star review on 8th May 2025

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Posted 1 year ago

“Do NOT use this company!! I ordered same day delivery for a friend whose mother had passed away. I received an email saying they were delivered, when they weren’t I called customer service and they told me they would be there soon. Next day still not there. Unable to talk to anyone for a refund or delivery. Not dependable and awful customer service!!!!!”

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Posted 1 year ago

“I ordered flowers for mom’s birthday, I was charged for a deluxe arrangement and they sent the smaller one to say I was embarrassed is an understatement. To top it off the flowers were delivered at 9 p.m. will never use them again and definitely will not recommend them to anyone wanting nice flowers.”

FlowerShopping.com 1 star review on 6th May 2025

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Posted 1 year ago

“I ordered flowers for my daughter's birthday, and they were nothing like the arrangement I picked out. They were AWFUL. Completely different flowers, colors and had carnations added in. I was told I would be contacted if there were any substitutions, and I was NOT. I requested a picture in the special instructions and was assured I would get one. I did not receive any contact. I contacted customer service and sent pictures and was told since they aren't dead, and they followed protocol, there is nothing they would do. They did not follow protocol and lied to me. This is so deceitful. I will never shop here again or recommend this company to anyone.”

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Posted 1 year ago

“Horrible experience. Ordered in advance and they missed two separate delivery times. Awful customer service. Don’t waste your time or important occasions on them. They’ll let you down.”

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Posted 1 year ago

“I placed my flower order for my mom's birthday 4 days beforehand and received confirmation the order. I emailed them to ensure the delivery would be made on time and received no response. Hours before the date they advised me they could not make the delivery unless I paid more as there was no florist in the area in their network. I was extremely upset and agitated because they had enough time to let me know and I felt pressured to pay the extra. Why would I receive an initial order confirmation if they could not process the order? And why tell me at the 11th hour when I have no other choice for timely delivery. When my mother received the flowers they were not Deluxe and it was a small arrangement. Nothing wonderful and very underwhelming. I'm deeply disappointed and will never use this service ever again. Total waste of money..... and it was not cheap.”

FlowerShopping.com 1 star review on 1st May 2025

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Posted 1 year ago

“I sent a birthday picnic basket and balloon to my daughter at the Dental office where she works and the entire team there just raved about it!! She was so happy. It was perfect!”

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Posted 1 year ago

“I paid for express delivery. I paid for extra weekend delivery. I waited until the funeral mass at 11 on Monday. No flowers came.”

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Posted 1 year ago

“This company doesn't even deserve the one star given. Order delivered was nothing like the picture and they forgot the balloon. Definitely not worth the $120 I paid. When I reached out to customer service they were useless. I will never use their services again.”

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Posted 1 year ago

“I would leave 0 stars if i could. Places three orders for the same day to three different people and received a voice message saying my order couldn’t be delivered. No order number no name. Called back and customer service is not available. Absolutely scam. DO NOT USE”

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Posted 1 year ago

“Made an order the day before Administrative Professionals Day - processed...all seemed fine till 12:30 p.m. and my order was canceled via email! How unprofessional. Could have been a phone call letting me know why they could not fulfill the order. Had to scramble and find another florist. Boo!”

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Posted 1 year ago

FlowerShopping.com is rated 1.7 based on 790 reviews