Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,733 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,733 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my order it arrived with no problems and was easily sorted when I got into a few problems when ordering on line”

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Posted 5 years ago

“Easy to organise and quality very good. I think I will use the other way of delivery as the standard delivery was a day late. You did say that this may occur.”

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Posted 5 years ago

“Flowers ordered for day before a birthday, email came through to say “Out for delivery” as per the order, unfortunately they didn’t arrive for another 2 days which was disappointing. I’ve not Seen the flowers but I’m told their very good so that’s a positive.”

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Posted 5 years ago

“Did not arrive on her birthday”

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Posted 5 years ago

Hi Sylvia, I'm sorry to hear this. I can confirm I have sent you an email in response to this. Thank you for taking the time to write a review. Best wishes, Liam.

Posted 5 years ago

“Even thou a day late on being delivered, friend loved them!”

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Posted 5 years ago

Hi, I'm pleased to hear your recipient liked their flowers. Thank you for taking the time to write a review. Best wishes, Liam.

Posted 5 years ago

“Very good service, flowers really great. Thank you. Michael Chapman.”

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Posted 5 years ago

“Thanks , the flowers were for my93 year old Auntie,we can’t visit her she was in tears on the phone . Will defo use you again .”

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Posted 5 years ago

“Flowers arrived a day late as I chose for them to be posted, no free chocolates arrived, contacted customer service who have promised to send them.”

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Posted 5 years ago

Hi Susan, thank you for taking the time to write a review. I'm sorry to hear the chocolates were missing. I'm pleased our care team were able to resolve this for you. Best wishes, Liam.

Posted 5 years ago

“3 orders placed only 1 completed successfully Very poor I wont be using you again. Poor customer service.”

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Posted 5 years ago

Hi Mel, I'm sorry to hear there was an issue with 2 of your orders. I can see you have contacted us directly and this has been resolved by our care team. Kind regards, Liam.

Posted 5 years ago

“My friend who is in a care home is always delighted to receive a bouquet of Flying Flowers from me”

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Posted 5 years ago

“Arrived in time for my friends lockdown birthday and she was very pleased with them. A lively bit of cheer in these crazy times.”

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Posted 5 years ago

“Recipient very pleased with flowers.”

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Posted 5 years ago

“My 90 year old friend was absolutely delighted with the beautiful flowers. Thank you.”

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Posted 5 years ago

“The letterbox flowers were brilliant, far better than expected. Too marks!?”

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Posted 5 years ago

“We were very disappointed with the service and the flowers. The flowers were not delivered on the day we requested on Tuesday the 17th November. My mum who is 81 years old never received her flowers until Friday 20th November when she had to go and collect the flowers herself from Royal Mail. By that time some of the flowers had died the rest had wilted. I am so disappointed by the service this time. I have used Flying Flowers service on many occasions and we were very satisfied with the service and flowers provided. We would be happy to provide a photo of the flowers the way they were received to enable you to compare the two photos of what we got and what we thought we would be receiving. I would appreciate it if this can be investigated. I look forward to hearing from you.”

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Posted 5 years ago

Dear Angela Thank you for taking time review our product . I have contacted you via email to resolve the issue with you regards Jackie

Posted 5 years ago

“Excellent value and arrived in perfect condition”

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Posted 5 years ago

“Flowers arrived on the day and the recipient was very pleased with them”

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Posted 5 years ago

“I ordered on line for my cousin for her birthday and she was very pleased with them”

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Posted 5 years ago

“First time ordering and I seem.downfall into the small percentage that didn't deliver the next day, despite an order early am. Then when they did arrive the flowers were extremely droopy. I understand this can be expected on the day of delivery, but not the next day. I also entered a code for free chocolates these failed to arrive also.”

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Posted 5 years ago

Dear Tanya, thank you for taking the time to review. I can see we have already been in touch with you and resolved this best wishes Jackie

Posted 5 years ago

“the flowers that i ordered did not arrive on the day they arrived on the 19 nov when it should have been 18 nov”

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Posted 5 years ago

Hi, I am sorry to hear you are disappointed with our service. I can see you opted for free postal delivery. These have a 2 working day delivery window which is advised when placing the order. Best wishes Stacey

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,733 reviews