Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Ordered flowers that arrived on the specified day, and having the delivery slot allocation through DPD was ideal”

Helpful Report

Posted 4 years ago

“The purchasing of flowers was very easy, communication of delivery time was perfect but after comparing photos off the website of what I thought I was getting and the flowers that were delivered theres a huge difference. The photos on the website are misleading and although they state underneath what exactly you're getting, it's hard to imagine which is why the photos should show exactly what it looks like arranged and how many of each you'll get. I'm actually really disgusted by the price. I paid nearly £30 and the 'bunch' that arrived for my mum was smaller than a bunch I could have bought from a supermarket for half the price. The only good thing was that the free tiny box of chocolates I was meant to get was out of stock so it was replaced with a full size box. I feel like companies like this are really playing on the fact not a lot of us can leave the house at the minute.”

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Posted 4 years ago

Thank you for your feedback. This is very disappointing to hear. I can confirm that I have sent you an email regarding this. Best wishes Valerie

Posted 4 years ago

“Mum was more than happy with her delivery. Flowers in great condition”

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Posted 4 years ago

“Really disappointed with this flowers nothing like the picture and they were meant to be 25% extra. Makes it worse has they were for my mum on Mothers day”

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Posted 4 years ago

Hi Shirley, I'm sorry you were disappointed with your gift. In regards to your feedback I have just sent you an email. Kind regards, Carl. .

Posted 4 years ago

“Arrived on time and my Mum was happy so, good job!”

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Posted 4 years ago

“Five star very good”

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Posted 4 years ago

“The flowers arrived on the day they were asked for and my mum was really pleased with them.”

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Posted 4 years ago

“Bouquet of flowers were very small, was not happy with the purchase.”

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Posted 4 years ago

This is very disappointing to hear G Kaur. I can confirm that I have sent you an email regarding this. Valerie

Posted 4 years ago

“Ordered for delivery 300 plus miles away, comments when delivered were wonderful flowers excellent Thank you”

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Posted 4 years ago

“Arrived in excellent condition,”

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Posted 4 years ago

“Very disappointed at the flowers I could of got the same for £3 at my local super market”

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Posted 4 years ago

This is disappointing to hear Mark. I can see that you have contacted us directly and this has now been resolved. Best wishes Valerie

Posted 4 years ago

“Good price, delivered on time and beautiful flowers. All nicely boxed.”

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Posted 4 years ago

“usual good service”

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Posted 4 years ago

“FLOWERS WERE GORGEOUS VERY HAPPY AS USUAL THANK YOU”

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Posted 4 years ago

“Very happy.left it to last minute to order mothers day flowers. Flowers were delivered on time to my mother in her care home. She loved them.”

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Posted 4 years ago

“Although ordering and delivery was excellent.! We ordered 2 deliveries for Mother’s Day and the actual flowers that arrived were very small and not good value for money I paid £35 and £50 per bouquet and both were much smaller than they looked online. The actual flowers were nice but not many of them and looked more like shop bought flowers than a special delivery. A bit disappointing.”

Helpful Report

Posted 4 years ago

Hi Diane -Thank you for taking the time to leave a review. I'm sorry you were disappointed - I have sent you a separate email to resolve this issue. If you would like us to investigate the other bouquet please send an email to hello@flyingflowers.co.uk. Kind Regards Anita

Posted 4 years ago

“Extremely disappointed with the service received. Ordered specifically for Mother's Day and selected the 14th March as a delivery date. Flowers were not delivered on 14th March and upon contacting customer services, I was advised that the delivery date cannot be guaranteed. Flowers were delivered yesterday on 15th March . Will not be placing an order with you again.”

Helpful Report

Posted 4 years ago

Hi There, thank you for your review. I'm sorry you were disappoints. We do advise on our website when you place your order that there is a 90% chance your order will arrive on the selected date. If not it will arrive the next working day. Kind regards, Carl.

Posted 4 years ago

“Thanks the flowers were lovely”

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Posted 4 years ago

“Ordered the Mother’s Day bouquet for £26.99. It was advertised as coming with a free box of chocolates. I received an email to say that the chocolates had ran out but the ye were substituting with something of equal value. The flowers arrived, I have to say the bouquet was extremely small, did not look like £27 worth. Looked like a £7.50 one you get from supermarkets. Also there was no chocolates to be seen! Either they forgot or the delivery driver got peckish on his round. I have sent an email complaining but still no reply. Not a great experience!”

Helpful Report

Posted 4 years ago

Hi Dan, Thank you for your review. This is disappointing to hear as all our items are made to the exact stem count recipe advised on the product pages on our website. I can see that we have now picked up your email and replied with a resolution for you. Once again my apologies for the disappointment caused on this occasion I hope your recipient still enjoyed their gift. Kind regards Clare

Posted 4 years ago

“The service and delivery were fantastic, however was disappointed with the flowers that arrived as I was expecting them to be a bigger bunch given the price and the “25% extra”.”

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Posted 4 years ago

Thank you for leaving feedback, I am very sorry to hear this, I have sent you an email to address this issue. With kind regards Michelle

Posted 4 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews