Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,738 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy.left it to last minute to order mothers day flowers. Flowers were delivered on time to my mother in her care home. She loved them.”

Helpful Report

Posted 5 years ago

“Although ordering and delivery was excellent.! We ordered 2 deliveries for Mother’s Day and the actual flowers that arrived were very small and not good value for money I paid £35 and £50 per bouquet and both were much smaller than they looked online. The actual flowers were nice but not many of them and looked more like shop bought flowers than a special delivery. A bit disappointing.”

Helpful Report

Posted 5 years ago

Hi Diane -Thank you for taking the time to leave a review. I'm sorry you were disappointed - I have sent you a separate email to resolve this issue. If you would like us to investigate the other bouquet please send an email to hello@flyingflowers.co.uk. Kind Regards Anita

Posted 5 years ago

“Extremely disappointed with the service received. Ordered specifically for Mother's Day and selected the 14th March as a delivery date. Flowers were not delivered on 14th March and upon contacting customer services, I was advised that the delivery date cannot be guaranteed. Flowers were delivered yesterday on 15th March . Will not be placing an order with you again.”

Helpful Report

Posted 5 years ago

Hi There, thank you for your review. I'm sorry you were disappoints. We do advise on our website when you place your order that there is a 90% chance your order will arrive on the selected date. If not it will arrive the next working day. Kind regards, Carl.

Posted 5 years ago

“Thanks the flowers were lovely”

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Posted 5 years ago

“Ordered the Mother’s Day bouquet for £26.99. It was advertised as coming with a free box of chocolates. I received an email to say that the chocolates had ran out but the ye were substituting with something of equal value. The flowers arrived, I have to say the bouquet was extremely small, did not look like £27 worth. Looked like a £7.50 one you get from supermarkets. Also there was no chocolates to be seen! Either they forgot or the delivery driver got peckish on his round. I have sent an email complaining but still no reply. Not a great experience!”

Helpful Report

Posted 5 years ago

Hi Dan, Thank you for your review. This is disappointing to hear as all our items are made to the exact stem count recipe advised on the product pages on our website. I can see that we have now picked up your email and replied with a resolution for you. Once again my apologies for the disappointment caused on this occasion I hope your recipient still enjoyed their gift. Kind regards Clare

Posted 5 years ago

“The service and delivery were fantastic, however was disappointed with the flowers that arrived as I was expecting them to be a bigger bunch given the price and the “25% extra”.”

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Posted 5 years ago

Thank you for leaving feedback, I am very sorry to hear this, I have sent you an email to address this issue. With kind regards Michelle

Posted 5 years ago

“Great service reasonably priced Will definitely use again 👏👏👏”

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Posted 5 years ago

“I ordered for mothers day and service and delivery were excellent. I was contacted regarding change of chocolates that were with the order and these went down a treat, my mother enjoyed. My mother was pleased with flowers however I was not. Photo shows what was ordered and what was received.”

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Posted 5 years ago

“My mother in low loved the bouquet and especially the packaging.”

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Posted 5 years ago

“They were well packaged and in bud when delivered on time. My daughter was delighted with them. The chocs were a lovely extra. Flowers look stunning now they are opening .”

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Posted 5 years ago

“Beautiful healthy plants delivered for Mother’s Day, arrived in perfect condition, recipients were delighted as am I, thank you.”

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Posted 5 years ago

“First time using you guys ,very happy with service,value for money and choices of flowers and I was kept informed from start to finish ,my wife thought the quality of flowers 🌸 wasn’t as good as it could be as a couple of carnations stems were slightly broken and a few petals coming of them straight away ?”

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Posted 5 years ago

“very good, always on time and flowers are fresh. would reccomend”

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Posted 5 years ago

“recipient was delighted with flowers”

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Posted 5 years ago

“Brilliant fresh flowers delivered on time, would recommend”

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Posted 5 years ago

“Flowers were very fresh and they arrived on the date I nominated. Excellent value for money.”

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Posted 5 years ago

“Excellent service. Mum loved the flowers. 👍”

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Posted 5 years ago

“Very pleased thank you”

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Posted 5 years ago

“Flowers looked great my mum liked then”

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Posted 5 years ago

“Mum was delighted with the flowers,(as usual), and said they were really fresh and brought a welcome splash of colour and enjoyment in these dark times.”

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Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,738 reviews