Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Letter Box flowers so that elderly lady did not have to go to the door, unfortunately would not go through her letter box. 2 letter box flowers order together only 1 received free chocs.”

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Posted 2 years ago

Hi Marian, thank you for providing your feedback. Apologies for the missing chocolates. I have sent you an email in regards to this. Best wishes, Sophie

Posted 2 years ago

“Sure the flowers were beautiful, sent for our cousin’s Golden Wedding but there was no card stating who had sent them. I was sure that I had completed the required information but it was rather strange that they were unaware of the senders.”

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Posted 2 years ago

Hi Linda, so sorry to hear this. I have sent you an email to address the issue. Best wishes, Candice

Posted 2 years ago

“The flowers arrived at the recipients home looking very limp but have revived a bit now.”

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Posted 2 years ago

Hello Cath, Thanks for taking the time to leave a review, Your feedback is much appreciated. Best wishes Michelle.

Posted 2 years ago

“They arrived on time. Thank you however pink roses petals lasted only a couple of days which was disappointing perhaps due to a Monday delivery? Regards Geoff Reeve”

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Posted 2 years ago

Hi Geoff, I'm sorry to hear the roses didn't last long. I have sent you an email in response to this. Kind regards, Liam.

Posted 2 years ago

“On time but I expected more flowers for my bucks”

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Posted 2 years ago

Hi Derek, thanks for taking the time to leave us a review, I am sorry to hear of your disappointment. Please do contact us at Interflora.co.uk/contact quoting your order reference, if you haven’t done so already. Thanks, Laura

Posted 2 years ago

“I have used Flying Flowers for many years and have been pleased with my purchases. The person I ordered the bouquet for sent me a photo. I must say it didn't look too much like the website image. I was a disappointed somewhat!”

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Posted 2 years ago

Hi there, I'm really sorry to hear you're disappointed. I have sent you an email in response to this. Best wishes, Liam.

Posted 2 years ago

“Was a bit disappointed, two of the roses, were past their best, perhaps because they were delivered a day late. However, the rest of the flowers are lovely.”

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Posted 2 years ago

Hi Jeanna, I'm so sorry to hear this. I have sent you a separate email to address this. Thank you for taking the time to leave a review. Kind regards, Hayley.

Posted 2 years ago

“Was not happy with them not as good as the photo of them showed not good good for the price”

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Posted 2 years ago

Hello Dave, I'm sorry you were disappointed with the flowers. I have sent you an email regarding this issue. Best wishes, Linda

Posted 2 years ago

“Disappointed less flowers and not very fresh. Not the usual standard expected from you.”

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Posted 3 years ago

Hi Linda, I'm sorry you were disappointed with the flowers, this is not our usual standard. I have sent you an email in response to your comments. Kind regards, Linda

Posted 3 years ago

“I day late but ok”

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Posted 3 years ago

Hi June, I am sorry the order was delayed. Thanks for taking the time to leave your review. All feedback is important to us as it helps us to improve in the future. Stacey

Posted 3 years ago

“Bouquet included 3 roses, two of which were dead. Very average size bouquet, expected more.”

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Posted 3 years ago

Thank you for your feedback, I can see our care team have been in touch. Many thanks, Amy

Posted 3 years ago

“Flowers were beautiful, however, were a bit bruised on arrival,m wilted and with yellowing leaves. The recipient had to administer first aid! Once they picked up they were lovely. More care is needed in dispatch and handling.”

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Posted 3 years ago

Hi Melissa, I'm really sorry to hear that, but thank you very much for your feedback. Thanks again for taking the time to contact us. Regards Sue

Posted 3 years ago

“The bouquet arrived on the preferred date but unfortunately the card inside was left blank. My friend then had to contact her friends to find out who had sent it. I contacted Flying Flowers who apologise and refunded me 25% of my charge. Please note this has happened once before but on that occasion I didn't report it. Mrs Roberts”

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Posted 3 years ago

Hi Mrs Roberts, sorry to hear this. Thank you for leaving a reply, we really appreciate all feedback given to help improve our services in the future. Best wishes, Candice

Posted 3 years ago

“Delivery was fast and flowers were received in great condition, however, as part of my order should have been Sun flowers, but instead was a different flower. They were a gift for my friend and their favourite flower is a sunflower, hence why I specifically chose that bouquet as these were pictured and described to have sunflowers. I was disappointed to discover they weren’t as described but my friend still loved them.”

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Posted 3 years ago

Hi Caroline, thank you for taking the time to share your review, I have sent you an email regarding the issue, best wishes, Ruth

Posted 3 years ago

“I have found that I wrote to you to say the order did not go through so repeated it which means more money it does annoy me as each time your app is not reliable . Elizabeth Payne”

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Posted 3 years ago

Hi Elizabeth, thank you for contacting us, this is not our usual service, I can confirm that I have sent you an email, best wishes, Ruth

Posted 3 years ago

“Usually very good but little disappointing in that flowers arrived looking very dryed out. Have revived but not to same extent as usual.”

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Posted 3 years ago

Hi, I'm really sorry to hear that the flowers were not up to our usual standard. I have sent you an email to address the issues that you have raised. Many thanks, Alan

Posted 3 years ago

“The flowers were delivered a day late”

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Posted 3 years ago

Dear Calum, I'm sorry to hear the flowers were late. I have sent you an email about this. Best wishes, Sally

Posted 3 years ago

“They didn’t arrive on the day requested”

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Posted 3 years ago

Hi Diane, I'm sorry to hear your gift didn't arrive on the day you chose. With our Royal Mail deliveries, there’s a 93% chance your gift will arrive on the selected date but there is a small chance it will arrive the next working day. This is explained on our website and in our catalogues. If you would like this to be looked into further, please contact us at FlyingFlowers.co.uk/contact. Thanks, Hayley.

Posted 3 years ago

“The flowers arrived as a surprise after her operation. She said they needed to be ‘revived’ as they arrived a bit flat and dry in the packaging. Colours are lovely and she was pleased they have scent too.”

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Posted 3 years ago

Hi Dorothy, sorry to learn the flowers were not at their best on arrival. I'm pleased your recipient was able to revive them and was happy with the end result. Thank you for taking the time to leave us a review. Have a good day. Candice

Posted 3 years ago

“There wasn’t as many flowers in the bunch as on the image”

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Posted 3 years ago

Hi Lisa, Thanks for taking the time to leave us your review. all feedback is important to us as it helps us to improve in the future. Best wishes Sue

Posted 3 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews