Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,730 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spent a small fortunate on what looked to be a nice bunch of flowers. The postal service was fast and the flowers were well protected but when I opened yhe box it was a small bunch of flowers. I was expecting yo give these to a family member the very next day but by the next morning the flowers looked pathetic, small a wilted, i actually was too embarrassed to give them to my aunt i went to the local supermarket and got a bigger healthier and half the price bunch of flowers .. sorry i wont be using again ... supermarkets are much better and half the price!”

Helpful Report

Posted 5 years ago

HI Paula, sorry to hear this, we appreciate you bringing this to our attention. Best wishes, Sophie

Posted 5 years ago

“Flowers arrived on time and there was great communication but, the quality of flowers for £30 was shocking. Was supposed to be 25% extra free but it looked like half a bunch that I could of got from asda for £10. The flowers stated to wilt the next day and didn't look great from the start. Wont be using flying flowers again I'm afraid.”

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Posted 5 years ago

Hi Mike, sorry to hear this, I have sent you an email. Best wishes, Sophie

Posted 5 years ago

“Very disappointing - flowers were past their best on arrival and nothing like they were in the photo.”

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Posted 5 years ago

Hello, thank you for your review and for your feedback. Best wishes, Dawid

Posted 5 years ago

“Initially the flowers that were delivered, looked half dead. When I called to complain the agent offered to deliver a new bouquet which I agreed would be fine, on receipt of the replacement flowers it transpired that they had sent me a cheaper version of the bouquet that I had ordered!! Not very impressive, received a standard bouquet rather than a Medium version! Unimpressed..”

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Posted 5 years ago

Thank you for taking my call, and allowing me to resolve this for you. Again our sincere apologies With kind regards Michelle

Posted 5 years ago

“Ordered on Monday 10th Feb, first available delivery date was Saturday 15th which I accepted due to Valentines Day. It’s now Monday 17th and still no flowers. I guess they’ll have been in transit for an extra couple of days so I’m not sure how fresh they’ll be when they eventually arrive. No way to track where they are.”

Helpful Report

Posted 5 years ago

Hi Hazel, Thank you for your feedback. I have sent an email to you outlining our free delivery information. Regards Sue

Posted 5 years ago

“My daughter was very disappointed as some flowers arrived broken and roses dying. However, Customer service was excellent.”

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Posted 5 years ago

Hi Sandra, Firstly apologies for the damaged flowers. I am pleased however we were able to resolve the issue satisfactorily for you. Regards Sue

Posted 5 years ago

“As it said free chocolates there wasn't any disappointed”

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Posted 5 years ago

Hi Hazel, Thank you for your review. This is really disappointing to hear. I have sent you an email in regards to this. Best wishes Sue

Posted 5 years ago

“Not happy about the flowers delivered looked tired and I was embarrassed with them”

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Posted 5 years ago

Hi Robert, sorry to hear this. I do note that we have been in contact with you in regards to this. Best wishes, Sophie

Posted 5 years ago

“Flowers delivered on the due date, undamaged, but very disappointed when opening the boxes to find two spindly bunches of flowers, looked nothing like the picture, as it was a special occasion I had to dash to Morris ons to buy a much bigger bunch of flowers for £8, next time I will use a local florist, not a happy customer.”

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Posted 5 years ago

“i was disappointed with the flowers, to much greenery to fill it out , small amount of flowers , it was for an 88 year old lady , for her birthday , the box need not be as big as it was waste , service was good.”

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Posted 5 years ago

“I have been trying to contact you since I placed my order. No response”

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Posted 5 years ago

Hi Ann, Thank you for your review. I'm sorry to hear that you're having trouble contacting us. Our main contact email address is listed on our website in the Contact page - customerservices@flyingflowers.co.uk - we'll always aim to respond to any email queries within 24 hours. Best wishes, Dawid

Posted 5 years ago

“Not enough flowers and too much greenery. The flowers were for my mothers birthday and she was dissatisfied with the amount of flowers”

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Posted 5 years ago

Hi Anastasia So sorry to hear about this! I replied to you by separate email. Kind Regards Anita

Posted 5 years ago

“Wasnt as nice as the picture was on the web page to what my mum received for her 70th birthday.. When I ordered it started 100 %Extra free flowers. The photo mum sent me the extra flowers were not included . Disappointed this time with my order”

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Posted 5 years ago

Dear Customer, Thank you for leaving us your feedback. I have sent you an email as I would like to help you with this matter. Best wishes Sue

Posted 5 years ago

“My daughter says the flowers are lovely but they should have arrived Saturday and they didn't arrive until today Monday Regards Carol curtis”

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Posted 5 years ago

This is disappointing to hear, Carol. I can confirm that an email has been sent to you regarding this. Best wishes, Luke.

Posted 5 years ago

“Roses were wilted and bruised------being replaced.”

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Posted 5 years ago

I'm sorry to hear this, Heather. I am pleased to see that a replacement was arranged for your recipient. Best wishes, Luke.

Posted 5 years ago

“Used this before and it was fab. This time, only a very small bouquet arrived- very disappointing 🙁”

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Posted 5 years ago

This is disappointing to hear. I can confirm that an email has been sent to you in relation to this. Best wishes, Luke.

Posted 5 years ago

“I cancelled order as advertised discount of 50% was no longer available. Unfortunately cancellation notice wasn't forwarded to despatch. Very annoyed as I really couldn't afford the full price. Please correct google advert.”

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Posted 5 years ago

Thank you for your feedback, Julie. Best wishes, Luke.

Posted 5 years ago

“already given this few days ago”

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Posted 5 years ago

Good Afternoon Leonard, I have sent you an email. Many Thanks, Laura

Posted 5 years ago

“some heads missing. tired looking”

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Posted 5 years ago

Hi, thanks for speaking to me this afternoon, I am glad I was able to resolve this for you, happy new year. Best Wishes, Laura

Posted 5 years ago

“I ordered them to be delivered on the 23rd December they were delivered on the 27th very disappointed”

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Posted 5 years ago

Dear Jane, this is disappointing to hear. I have sent you an email with my apologies. Kind regards Valerie

Posted 5 years ago

Flying Flowers is rated 4.4 based on 11,730 reviews