Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“already done it”

Helpful Report

Posted 5 years ago

“There were very few yellow Rose's and the whole bouquet was dead in two day, will not be ordering again.”

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Posted 5 years ago

Hi Carole, Thank you for your review. This is really disappointing to hear. I have sent you an email in regards to this. Best wishes Sue

Posted 5 years ago

“The flowers arrived on 21 at December as planned My daughter in law had to remove some dead flower heads on arrival and by the 23rd when I arrived there half of the flowers had died and the quantity was minimal compared with the advert we would get 25% extra On the, Christmas Eve they had to be thrown away as completely dead So dissapointing as flowers that they had bought elsewhere were on the dining table still keeping fresh today”

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Posted 5 years ago

Hi Helen, really disappointing to hear, an email has been sent to you. Best wishes, Sophie

Posted 5 years ago

“Two orders arrived on chosen dates. Two more have not. Just had an email to say one has been cancelled for tomorrow delivery. It is now too late to get from someone else. Another due to be delivered today has not arrived. No email.”

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Posted 5 years ago

Hello Anne, thank you for your review. I'm sorry to hear that there has been a delay with one of your recent orders. I've looked into this and it appears that the delivery was made successfully this morning. If you require any further help then please feel free to get in touch. Best wishes, Dawid

Posted 5 years ago

“I usually order carnations for relatives at Christmas but this year splashed out on Xmas bouquets which were extremely disappointing and totally eclipsed by a bunch of flowers from Aldi for a quarter of the price.”

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Posted 5 years ago

Hello Robert, thank you for taking your time to provide your feedback. Best wishes, Dawid

Posted 5 years ago

“Quality of flowers disappointing, not value for money even taking into account discount. Packing poor, strong box but contents able to rattle about in bow and as result some damage. As a first time customer very dissapionting. I have used other suppliers and my assessment is based on a comparison.”

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Posted 5 years ago

Dear Michael, this is disappointing to hear. I have sent you an email with my apologies. Best wishes Valerie

Posted 5 years ago

“Ordered flowers for my 94 year old mum as we could not be with her for Christmas due to flu. They arrived mostly dead with heads off. I complained they replaced them but still not as the photo. Disappointed really but thanks for replacing them.”

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Posted 5 years ago

Hi Sue, I am sorry to hear that you were disappointed with the service. Thanks for taking the time to leave us your review, this helps us to improve our service in the future. Best wishes Stacey

Posted 5 years ago

“I am reviewing the Flowers I received as a gift from Mrs. Barbara Johnston of Chard, Somerset. When unpacked, they looked as if they had been in the box too long. The tulips were wilting and the greenery was all dried up. l hope the flowers I sent to her were in better condition.”

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Posted 5 years ago

Hi Sheila, I am sorry to hear this. I have sent you an email with my apologies. Kind regards Stacey

Posted 5 years ago

“Sorry to say, but flowers arrived "bruised" and disappointing. Will not be using them again”

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Posted 5 years ago

Hi Heather, I am sorry to hear this. I can see that you have contacted us by email which we have now replied to. I am sorry we let you down. Kind regards Stacey

Posted 5 years ago

“I asked my daughters to send me a photo of the flowers and I have to say they are very disappointing. Not at all as the picture. Such a shame.”

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Posted 5 years ago

Hello Judy, thank you for your review. I have sent you an email and look forward to your reply. Best wishes, Dawid

Posted 5 years ago

“the last lot I ordered was delivered with 3stems with no heads, and 2 flowers with broken heads”

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Posted 5 years ago

Hi, I am sorry to hear that the flowers arrived in this condition. Thank you for taking my call today. I am pleased to have resolved this issue for you. Kind Regards, Laura

Posted 5 years ago

“Do not look worth the money I have paid .for 22 95 I expected more .”

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Posted 5 years ago

Hello Irene, thank you for taking your time to complete your review and for your feedback. Best wishes, Dawid

Posted 5 years ago

“Flowers were delivered on time, but the lady receiving them was not happy with quality as roses did not bloom just died, not great when flowers is what you do”

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Posted 5 years ago

Good Afternoon, this is upsetting to hear, I have sent you an email in response to this. Many Thanks, Laura

Posted 5 years ago

“My granddaughter sent me flowers in November. Mostly they were dead so I complained and a replacement was sent immediately . On the basis that the poor quality was a ‘one off’ and impressed by the speedy response and apology, I sent the flowers I am reviewing. I visited the recipient the day after they were received and was appalled at the shabby look with drooping roses and limp flowers. Indeed it was embarrassing. Delivery is good but the quantity and quality of flowers is not. I will not use this company again.”

Helpful Report

Posted 5 years ago

This is very disappointing to hear Melissa. I can confirm, that an email has been sent to you in response to this. Many thanks Laura

Posted 5 years ago

“Nice to deal with, UNtil you enquire how delivery went? Not good or professional customer care to be told, 1, Check with whom you sent them to/ and 2. Check with the delivery agent. I am your customer, sorry WAS. Bill. Sorry I cannot select any of the boxes below, I do not know?”

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Posted 5 years ago

Hi William - sorry to hear you were unhappy with the service - unfortunately we are unable to track royal mail deliveries. Kind Regards Anita

Posted 5 years ago

“Saw them at friend’s house today & was very disappointed. Didn’t look very many in the vase so were spaces in the arrangement and the flowers were already looking tired. The sunflower heads were small & not really opening. Disappointing.”

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Posted 5 years ago

Hi Jennifer, thank you for bringing this to our attention. I have sent you an email. Best wishes, Sophie

Posted 5 years ago

“Delivered on time. But in a couple of days they are dying of. Not looking very nice”

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Posted 5 years ago

Hi there, thank you for your review. I have sent you an email. Best wishes, Sophie

Posted 5 years ago

“It is the first time I have ordered flowers from you. As my wife usually does the ordering of flowers. But this was from me to my wife for her 70th birthday. When the flowers came we were very disappointed the roses were nearly dead. We found the box on our doorstep upside down.”

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Posted 5 years ago

Hi Ian, thank you for taking your time to leave a review. Best wishes, Dawid

Posted 5 years ago

“Supposed to delivered on 21st September, arrived 21st October, not impressed.”

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Posted 6 years ago

Hi Julie, thanks for taking the time to speak with me today. I'm pleased I was able to help you. Best wishes Stacey

Posted 6 years ago

“Had some flowers delivered today and they were no better than service station flowers, the roses were all curling on the outer leaves and when I laid them down all the buds of one of the flowers fell off. Did contact Customer Services and they are going to replace.”

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Posted 6 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews