Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,731 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,731 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery man sent me a picture of my Aunt's Flower's being left at her BACK DOOR HE SAID.....SHE DOES NOT HAVE ACCESS TO HER BACK DOOR EVER!!!! I WAS VERY CONCERNED AS TO WHERE HE HAD LEFT THEM.... I HAD TO PHONE HER TO ASK IF SHE EVER RECEIVED THEM.... I'M NOT IMPRESSED WITH THE SERVICE.”

Helpful Report

Posted 2 years ago

Hi Janet, I am sorry to hear this, I have sent you a separate e-mail regarding your review. Best wishes Jo

Posted 2 years ago

“Very upset . Expensive bouquet of birthday flowers delivered yesterday looks like garage forecourt cast offs”

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Posted 2 years ago

Hi, I'm sorry to hear of your disappointment with the birthday flowers. I can confirm I have sent you an email resolving this. Kind regards, Julie

Posted 2 years ago

“I always order with Flying Flowers, mostly online. Always reliable with fresh, lovely flowers. Cannot answer the following as no comeback as yet. Sent flowers to new home. Probably very busy sorting themselves out. Can answer NOW as I have heard that the flowers arrived exactly on time and were brilliant. Recipients were thrilled with them.”

Helpful Report

Posted 2 years ago

Hi, Thank you for ordering with us. I look forward to your further review when you receive some feedback from your recipient, Thanks, Alan

Posted 2 years ago

“The flowers were delivered but not to the person I sent them to. They never received them”

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Posted 2 years ago

Hi Margaret, I am sorry to hear this, please may you contact us at hello@flyingflowers.co.uk and please clarify who has received your flowers. Many thanks, Amy

Posted 2 years ago

“As you can see from the picture, the flowers when delivered were very dehydrated and even if in good condition would bear no resemblance to the picture as advertised which showed a beautiful bouquet of Alstromeria. We are all very disappointed with the “flowers””

Helpful Report

Posted 2 years ago

Hi Alan, Thank you for your review. So sorry for letting you down on this occasion. I can see from your order you have been in touch directly and our Customer Care Team have now resolved the issues with you. Regards Sue

Posted 2 years ago

“So upset as not delivered on time Which caused lots of upset i will think twice about ordering from flying flowers again”

Helpful Report

Posted 3 years ago

Hi Debbie, I'm so sorry to hear your flowers didn't arrive on time. I can see you have been in contact with us directly and this has now been resolved. Thank you for taking the time to leave a review. Kind regards, Hayley.

Posted 3 years ago

“Were the flowers despatched ? We're the flowers delivered ? I can't give a review until I know the facts.”

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Posted 3 years ago

Hello, thank you for your comments. I have sent an email to you addressing the delivery of your gift. Many thanks, Alan

Posted 3 years ago

“Drequested delivery did not take place for several days. Disappointing.”

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Posted 3 years ago

Hi, I'm sorry to hear there were problems with your delivery. I have checked your order and I am pleased to see that this was resolved for you. Many thanks for your feedback, Alan

Posted 3 years ago

“Delivery was prompt but the flowers were basically dead. !!!!! Very wilted ..... as they were a birthday gift for my elderly mum we were sorely disappointed. Unfortunately we will not be using flying flowers again Regards A speak”

Helpful Report

Posted 3 years ago

Hi Alison, I'm very sorry that your flowers were in such a poor condition on arrival - this is definitely not the standard we aim to achieve. I have sent you an email to address the matter, Many thanks, Alan

Posted 3 years ago

“Never received the order”

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Posted 3 years ago

Hi there, I'm sorry to hear your gift never arrived. I've sent you a separate email to address this. Thank you for taking the time to leave a review. Kind regards, Hayley.

Posted 3 years ago

“Flowers delivered 3days late”

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Posted 3 years ago

Hi, I am sorry to hear this, I've sent an email discussing your concerns. Regards Katy

Posted 3 years ago

“received some flowers for my birthday and the quality was shocking and very over priced. The 3 sunflowers in it all had rotten stems right by the heads so were fit only for the bin as they just fell off when put in a vase.. I would like to post the photos but it wont allow me too.. Will never use this company myself thats for sure.”

Helpful Report

Posted 3 years ago

Hi Julie, I'm so sorry to hear this. Could you please contact us at flyingflowers.co.uk/contact if you haven't done so already so that we can put this right for you. Please provide your delivery address including the post code when contacting us to help us locate the order. Kind regards, Hayley.

Posted 3 years ago

“The flowers delivered were nothing like the flowers ordered. Instead of £22.99 paid the quality of the bunch received was equivalent to a £5 bunch from a garage. Very reluctant to use again”

Helpful Report

Posted 3 years ago

Hi, I'm sorry to hear this but I am pleased we were able to resolve this for you. Thank you for taking the time to leave a review.

Posted 3 years ago

“Ordered for 6th. Have not been delivered yet. Very disappointing for both my Gtandaughter and myself”

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Posted 3 years ago

Hi Alma, I'm so sorry to hear your Grandaughter has not received her gift. I have sent you an email regarding this. Thank you for taking the time to leave a review. Best wishes, Candice

Posted 3 years ago

“I never made an order, I never received an order. The only things I actually received were about 5 emails about nothing and a request for a review about a non existent transaction.”

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Posted 3 years ago

Thank you for your review. I am sorry about this if you wish us to look into this further for you, can you please email us at hello@flyingflowers.co.uk kind regards Pippa

Posted 3 years ago

“Ordered flowers for a friend’s birthday. Arrived on time but unfortunately the flowers were all limp and bent in half Disappointed as have used this company before, but full refund given”

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Posted 3 years ago

Hi Alison, I'm sorry to hear you were disappointed. I can see you have contacted us directly and we have resolved this for you. Thanks for taking the time to write a review. Kind regards, Liam.

Posted 3 years ago

“My friend did not get her flowers and still doesn’t have them three days after the chosen date!”

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Posted 3 years ago

Hi Agnes, I'm sorry to hear your gift didn't arrive. . I have sent you a separate email regarding this matter. Thanks for taking the time to leave a review, Your feedback is much appreciated. Best wishes Michelle.

Posted 3 years ago

“The bouquet was quite different to that in the image - absolutely no irises were delivered and no replacement was sent for these”

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Posted 3 years ago

Dear Customer, I'm sorry to hear you are disappointed with the flowers. I can confirm I've sent an email discussing your concerns further. Regards Katy

Posted 3 years ago

“Although the flowers arrived when they said they would, they weren't what was ordered ,and no free chocolates. My sister is allergic to Tulips and because they weren't what I ordered there were Tulips in the bouquet”

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Posted 3 years ago

Hello Hilary, Thanks for taking the time to leave a review. Please feel free to contact us at Interflora.co.uk/contact, if you haven’t done so already. Kind regards Michelle

Posted 3 years ago

“I ordered flowers to be delivered Monday 4th didn't arrive I emailed. They refunded my money . Not what I wanted . I alsi ordered a card to go with them, so now she has no card and no flowers”

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Posted 3 years ago

Hi Heather, I'm sorry to hear this has happened. I can see you have contacted us directly and we have resolved this for you. Kind regards, Liam.

Posted 3 years ago

Flying Flowers is rated 4.4 based on 11,731 reviews