Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,732 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,732 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Email:

hello@flyingflowers

Location:

Watergate, Sleaford,
Lincolnshire
NG37 7TB

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Flying Flowers 5 star review on 7th October 2024

150

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very polite and very proffesional delivered right on time. Good to know for next time!”

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Posted 3 years ago

“My mum said that the flowers arrived all in bud and they were beautiful”

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Posted 3 years ago

“Arrived as scheduled”

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Posted 3 years ago

“Great service. Lovely rose. Arrived on time.”

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Posted 3 years ago

“Delivered on time,and my family was delighted, the plant and extra things were lovely.”

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Posted 3 years ago

“Excellent quality of flowers and delivered on time”

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Posted 3 years ago

“Beautiful flowers arrived exactly like the picture on the website.”

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Posted 3 years ago

“Fantastic value, arrived in excellent condition, lovely flowers greatly appreciated by the recipients.”

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Posted 3 years ago

“Flowers were greatly appreciated and delivered on time. (Believed the order included chocolates but none were delivered!!! )”

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Posted 3 years ago

“it was important for the flowers to be received on the booked and designated date. The recipient is extremely ill and time mattered. The flowers were eventually received a day or so later. The timing mattered and the delivery date when the flowers were received was eventually on an inconvenient day. I was sent a photo of them and they looked very much the worse for wear. In addition I was offered a 15% reduction in the price of £30 - but your system would not process the reduction. Given the sad circumstances and the need for speed it was important to send them - but your company was failing to accept telephone calls to resolve this despite being in working hrs. I have sent many bunches of flowers with your company in the last 10 months but am very disappointed to have been let down so badly this time. I expect to receive an apology and a refund for the £4.50 (15%), in addition to compensation for this situation. Mrs H Mann (hmdollshouse@yahoo.co.uk)”

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Posted 3 years ago

Hi Hazel, really sorry to learn of your recent experience with us. I can see we have since been in touch, to address the mentioned issues, following your recent contact with us. Thank you for taking the time to leave a review. Best wishes, Candice

Posted 3 years ago

“Can't fault Flying Flowers customer service, but the courier company used (not Royal Mail) is useless. Parcel left on doorstep was stolen!”

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Posted 3 years ago

“Always delivers a good product on time”

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Posted 3 years ago

“Always given a good service in the past. Won't be using again due to flowers for a very important birthday didn't turn up. No explanation given but was given a refund. Sorry flying flowers you were very disappointing.”

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Posted 3 years ago

Hi Angela, thank you for taking the time to leave a review. I have sent you a separate email to address this. Kind regards, Hayley.

Posted 3 years ago

“This beautiful bouquet of flowers really made my daughters day and, cheered her up no end after going through a trying time recently. They were lovely and fresh and the mixture of all white flowers was exceptional.”

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Posted 3 years ago

“Friends and family always delighted with the flowers and plants.”

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Posted 3 years ago

“beautiful floawers”

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Posted 3 years ago

“I have used your company for years and was very happy. The delivery on 3rd September to my 88 year old was disgusting,I will be in touch shortly”

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Posted 3 years ago

Hi Christine, I am very sorry to hear this. I have sent you an email in regards to this. Kind regards, Sophie

Posted 3 years ago

“The flowers arrived on the day and in good condition”

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Posted 3 years ago

“The flowers arrived at the recipients home looking very limp but have revived a bit now.”

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Posted 3 years ago

Hello Cath, Thanks for taking the time to leave a review, Your feedback is much appreciated. Best wishes Michelle.

Posted 3 years ago

“Always delivered on the date requested and in great condition”

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Posted 3 years ago

Flying Flowers is rated 4.4 based on 11,732 reviews